Dock by the Boat Ramp

Aria Beach Apartments
3211 S Semoran Blvd
Orlando, Florida, 32822


  • Phone: (407) 603-2888
  • Email:
    Aria@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
WeAreAriaBeach's picture
Feedback Problem for Aria Beach

Hello team Aria, today I took a nice stroll around the complex and ventured on to the dock by the boat ramp. As I was enjoying the beautiful day I walked up on the dock and the first step on to the dock "Crack and boom" I nearly fell into the water and twisting my ankle a bit. No worries "I'm OK". I did walk halfway on the ramp when I realized that there was a board or two that cracked underneath my foot "Whooa another boobie trap. residents, please stay away and OFF that dock it's a hazardous situation. McKinley, this is one step away from a lawsuit if someone gets hurt. By the way, just for precautionary reasons, I will go to my doctor to check on my ankle that is swelling up a bit. No worries, I was able to let a maintenance person know about the situation and all he did was place yellow tape around the area/dock and never did he ask if I was OK. Not so good customer service on his part or not even showing any sympathy/empathy. Is this up to par with the McKinley standards? Your time and assistance would be greatly appreciated to either fix the dock or break it down before a child or elderly person gets seriously hurt.

Candace.Conroy's picture
Candace.Conroy McKinley Employee

Hello Jose,

I just tried to reach you by phone, but you were unavailable. I am so sorry to hear about the incident at the dock yesterday and have a team here today to inspect the area. Please feel free to contact us in the office or you can email me directly to further discuss. My email address is candace.conroy@mckinley.com, if email is the best form of communication for you. I look forward to speaking with you further. I hope you have a great weekend, talk soon!

Kind regards,

Candace Conroy