Hello team Aria, today I took a nice stroll around the complex and ventured on to the dock by the boat ramp. As I was enjoying the beautiful day I walked up on the dock and the first step on to the dock "Crack and boom" I nearly fell into the water and twisting my ankle a bit. No worries "I'm OK". I did walk halfway on the ramp when I realized that there was a board or two that cracked underneath my foot "Whooa another boobie trap. residents, please stay away and OFF that dock it's a hazardous situation. McKinley, this is one step away from a lawsuit if someone gets hurt. By the way, just for precautionary reasons, I will go to my doctor to check on my ankle that is swelling up a bit. No worries, I was able to let a maintenance person know about the situation and all he did was place yellow tape around the area/dock and never did he ask if I was OK. Not so good customer service on his part or not even showing any sympathy/empathy. Is this up to par with the McKinley standards? Your time and assistance would be greatly appreciated to either fix the dock or break it down before a child or elderly person gets seriously hurt.