Additional Utility Bill??

Westwood Suites Apartments
6800 Villa De Costa Drive
Orlando, Florida, 32821


  • Phone: 407-238-9500
  • Email:
    westwoodsuites@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
TRINIRIXX's picture
Feedback Question for Westwood Suites

I have be assessed a utility charge of $8.50 added to my November 2013 rent, but have never received notification of the reason or cause for this additional fee. Can I please have an idea as to why this fee has been allocated to my rent without notification or if this additional utility charge will be a new and permanent addition to my monthly rent? I thank you in advance, Rick

mkittendorf's picture
mkittendorf McKinley Employee

Hi Rick,

Thank you for letting us know of your question and for speaking with me this week regarding this subject. As we discussed, this charge is a billig fee that is new to you due to your recent renewal. Each month the billing fee is $3.50 and the first bill is $5 initial fee, which would be the $8.50 you noted. The fee is used to offset the costs for administering and managing the utility expenses, not for the utilities themselves. I'm glad to alleviate your concerns that it might be for additional usage charges. It will be a flat fee each month going forward.

As always, I appreciate your communication to let us know how we can better your home and your community. I look forward to improving your living experience.

Cordially,

Marlene Kittendorf
Community Manager
Westwood Suites