devups's picture
Feedback Idea for Westbury Park Townhomes

Now that we can pay rent online, how about streamlining maintenance requests and placing them online, too?

JamesVuong's picture
JamesVuong McKinley Employee

Hello Devon,

We will definitely have a maintenance request system set up some time in the future. We don't have a projected time frame yet, but we will certainly let you know when it happens.

Thanks for sharing this idea and keep them coming!

Regards,
James Vuong

AlbertLBerriz's picture
AlbertLBerriz McKinley Employee

Devon,

I love this idea!

It's something that has been on our mind as well. It makes us even more excited to hear that you're thinking the same thing! :)

Thanks,

Albert

bigmomma25's picture
bigmomma25

I must agree with Devon..might I add by adding it to online will certainly keep the phone calls limited in the office. The ladies really can't provide outstanding customer service when you visit the office simple because of so many requests. Please do not allow this request to be ignored. Thanks!

AlbertLBerriz's picture
AlbertLBerriz McKinley Employee

Patricia,

Thank you! We're completely with you. This is an exciting topic to talk about internally at McKinley as well.

Warmly,

Albert

JamesVuong's picture
JamesVuong McKinley Employee

Patricia,

Thank you for sharing your thoughts on this idea! We will definitely have a maintenance request system in place before the end of the year!

Best,
James