batmistress777's picture
Feedback Problem for

The last time I did my laundry, there were 4 broken machines in the laundry room located behind Bldg. 23, Now again I went to do laundry and there are still 2 broken machines. If the cost of doing laundry is being raised from 1.25 to 1.40 per load then I expect to have all machines working. When is this problem going to be fixed ????

Brandy's picture
Brandy McKinley Employee

Hi Batmistress777,

I completely understand your frustration, believe me I feel the same way you do. I'm not sure if you know this, but we use a third party company (Laundry Systems) and the machines belong to them and it is there responsibility to service the machines. We are working diligently to get Laundry Systems to come out and repair all the machines. Your concerns on the increase are mine as well. Laundry Systems never informed us of the increase, so we had no idea or I would have sent a note out to everyone. I apologize that you are having this issue, but believe me....it's on the top of my list.

Please also know that my door is always open to all residents with concerns, ideas, well really for about anything that you can think of. The whole Turnbury team is here for you and ready to listen!

Warmest Regards,
Brandy N. McWilliams
Community Manager