Brandy's picture
Feedback Praise for

Monday, May 31, 2010 My hot water heater went out sometime Friday night to Saturday. So, I had to use the emergency maintenance and Don was on duty. Don responded right away Sunday morning; he worked hard to replace something within the breaker and was on his way. Well by Sunday afternoon, still no hot water and Don had to come back. He replaced and “element” and everything was fine. Hot water again. When Don first arrived he introduced himself and said he was new to the complex. He was very polite and extremely cooperative, made small talk with the kids. His customer service as exceptional and I am very satisfied with Don’s services. I thought Don should be recognized for his hard work. Earning a compliment from me at this particular point isn’t likely, but Don did such a great job, and I think he needs to be recognized. Yolanda