I want to give a shoutout to Mr. Levi Cortez, our community manager and to Mr. Alex from the maintenance crew. You guys handled my problem with professionalism and an upbeat attitude. From the moment Alex arrived at my place he was courteous and understanding and while he was performing the repairs he was walking me through the steps of what the problem was, why it had happened and how it could be fixed unlike some other technicians in the past. He also went out of his way to check other things that were not right in the apartment and fixed them. Thank you again!