What is going on with the Name ID?

Azure Winter Park Apartments
3650 Summer Wind Drive
Winter Park, Florida, 32792


  • Phone: 407-671-2400
  • Email:
    azure@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 7:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
brocklaster's picture
Feedback Problem for Azure Winter Park

I am most certainly the only resident at Azure with my exact name. However, I am trying to pay my rent online and the site tells me that I must have a Unique Name ID because more than one person at Azure has my name. Now I'm going to be late on the rent because I thought this was going to be an easy and straightforward process of getting an account and paying the rent...so I didn't bother going over to the office to pay earlier today. Anyhow, it looks like you guys are going to get to juice me for $100 on monday because of this problem. Please look into it.

khensley's picture
khensley McKinley Employee

Good Morning brocklaster,

I am sorry that you are having a problem paying online. The office does need to provide you with your Unique Name ID.

I have two solutions for you. You can email me at khensley@mckinley.com and I will email your id to you today or you can contact the office tomorrow and they can get your id for you. Either way, please do not worry, you will not be charged a late fee because of your problem with our system.

I apologize any for any inconvenience you may have experienced.

Thank you for the feedback.

Kathy Hensley
Regional Property Manager

brocklaster's picture
brocklaster

Thanks for the quick reply! I wasn't expecting an answer until it was too late! I have emailed you from my personal email account regarding the Name ID.

Thanks again!
Brock