Hernandezchelz5's picture

Maintenance request

Feedback Praise for Sapphire Winter Park

I had a leak going on and i just noticed it today under my kitchen sink. I put in a request and within an hour Mohammed was at my door and replaced my garbage disposal within minutes. He was awesome!


Tanja.carr's picture

Late fee

Feedback Problem for Sapphire Winter Park

Why was my account charged with a late fee? I never once had to pay a late fee on my account! As far as I know it’s until the 3rd of each month and then a late fee is supposed to be applied! If I would have made aware that the 3 day grace period had changed I would have made a payment earlier. I would appreciate if you could remove the late fee from my account out of courtesy. If you review my statements for the past 2 or so years I lived here I’ve never been late once!


nicholasmuller95's picture

Need to Register New Car for Parking

Feedback Question for The Pines

Hello, I sold my car and bought another car. The license plate is the same, KEIG31, but the model is different. I now drive a Hyundai Accent SE, bronze color. I forgot to take the old parking decal off the car I sold. Can you please issue me a new parking decal and leave it in my mail box? I am working 8am to 6pm this week and can't come to your office during the normal office hours. Thanks, Nicholas Muller...


Jmozisek's picture

Late fees on the 3rd???

Feedback Question for Sapphire Winter Park

Why was the late fee added to my account on the 3rd? I've paid my rent on the 3rd numerous times and never had the late fee added until after 12:00am on the 4th. Why the change and where is it on my lease?...


origgins's picture

Late payment

Feedback Problem for The Villas

I wonder why I have gotten a late payment added to my rent?


FabiolaGisselle's picture

Found Dogs

Feedback Question for Schooner Cove

The humane society has posted the following, along with a picture. I know I’ve seen these pups being walked around schooner cove, and they were found in the area. I know the office requires pictures and information on all dogs at schooner. Please help Find their owner. These dogs were found on 10/30/19 at Huron River Dr and Tuttle Hill Rd at Schooner Cove – Ypsilanti Township. If you think this might be your lost pet, please copy down the ID number listed, and call the HSHV Intake Department at 734-661-3545 for more information. We may need you to bring specific things with you to the shelter...


Joyful14's picture

Laundry app

Feedback Problem for Park Place

Anyone else having an issue trying to get the laundry app to respond in 2062?


ninvillar's picture

The amount on my rent.

Feedback Problem for Bellagio

I have a $100 fee on my rent and I dont know the reason. When I was to pay on the main office they told me the amount to pay and they never said about and extra fee. Thank you for your help.


Diana_D's picture

Future Pool Usage

Feedback Question for The Parks

I know it's the winter time now so this is irrivalant but once the summer season hits again, could you guys possibly make an adult swim hour? I've lived here since 2015 and have not been able to enjoy the pool at all due to so many kids being in it. I know its supposed to be fun but as an adult with no children, I dont want to always have to swim with a pool full of kids trying to splash strangers. It would be nice if there was an hour or two for adults who may want to enjoy the pool without the kiddos...


M.galindez's picture

dog barking

Feedback Problem for Amalfi Apartments Homes

there is a dog that barks every morning 8:20 for 3 hours every single day sometimes more in the building 4852 can anything be done about this at all. i have lived here for 3 years now and have never had this issue.