jenniferrodriguez1984's picture

Trash

Feedback Problem for Azure Winter Park

Hi, When will the trash situation be fixed? This is truly unacceptable. I’m sorry to sound so harsh but it’s getting worst by the day. There was an announcement sent out last week but it only got worst. Half the parking lot is full of trash and maggots. It’s smells awful and honestly wouldn’t be surprised if we start having a rodent problem. This is unsanitary and should not have to live in this type of environment. Also the pool seems to not have been cleaned up in a very long time. What’s going on? This was never and issue before. This community use to be well kept. I am a very unhappy...


stephan11's picture

Work order

Feedback Praise for Conway Forest

A huge thank you to the maintenance person that fixed the service order I did. Amazing job... Thank you


llopez's picture

Issues and Concerns - need a call back or email response

Feedback Problem for Portofino

Good Afternoon, I’ve been trying to contact the manager since the beginning of the month via email and voicemails, however, I haven’t gotten a response. I have questions about my rent and now I’m getting charged late fees that were processed yesterday the 15th (15 days later) even though I’ve been trying to contact you since the beginning of the month. Please call me as soon as possible. I would like to speak to the manager instead of the associates.


kileygraham's picture

Sketchy Activity

Feedback Problem for Celano Apartments

I have a dog walker come to my apartment when I am at work or gone over the weekend. We have a lockbox on my door handle with a spare key so she can get in and out. She reported leaving the lockbox on jumbled numbers when she left and when she arrived again for the next walk the lockbox had been set to all 1's as if someone was trying to guess the code to get inside. Just wanted the community and staff to know we may have some suspicious activity in the area and to be careful and mindful...


doxley1's picture

final walk thru

Feedback Question for Manhattan Flats

Would you be available on Saturday, July 20th for a final walk thru? If so, what time works best


allyrgriffin's picture

Privacy breach

Feedback Problem for Aspen Chase

I had a problem with my AC, so I filled out the online form (which was super easy and insightful) and checked “no” for “can we come in if you’re not home?” And the next day I heard the buzzer go off at my door but I was not properly dressed for guests and decided not to answer it. He came in anyway, and although my AC got fixed I was really uncomfortable with a stranger coming into my home after I specified I was not okay with it. I’ve kind of been paranoid since. I’m just really not okay with people coming in without permission when I’m literally half naked, and continuing to come in. This...


Stevekis's picture

Thank you - Maintenance - A/C unclogging

Feedback Praise for Manhattan Flats

I would just like to say thank you to the maintenance person (apologies for not knowing his name) for unclogging our A/C drain. I mentioned the issue to him this morning, and he came to fix the A/C within 2 minutes. I am very grateful.


Ranoa002's picture

Laundry Card Machine

Feedback Problem for Riva

I was wondering if the laundry card machine that takes the credit cards will be fixed if not already? I'd rather load the cards the old school way and not with the pin code machine...


cmandes@vols.utk.edu's picture

Shocking Unprofessionalism

Feedback Problem for Iris Flats

*Just reminding the office that while we appreciate the rent reminders, we are still waiting for an answer to the issue below. What will it take? I don’t think any of us are litigious, but we also won’t be taken advantage of. Please do us the courtesy of responding* Many of us are still waiting for an explanation as to the extreme increase in the water bill. I hope you can understand our incredulity at the amount, especially when the most many are accustomed to paying, especially when renting an apartment, is about $30. In comparison, $75 for a 1 bedroom 1 occupant is ridiculous. I know I...


ssexxy's picture

EXTERIOR

Feedback Problem for Aria Beach

The long drawn out paint process is cute and all. But what about Safety???? Its been four months and keep hearing "it's one of the projects" well if it is waiting for other projects to get done. We are all in trouble. Safety First!!!! Oh and the amount of dirt throughout the complex to include the rock sitting by gate for two months. Did the landscaping company give up? I bring so much dirt into my apartment just from walking outside. When they are done cutting the grass. The blower is used to blow the dirt everywhere.. On top of this rent going up, fees going up. Crazy!!...