vJones's picture

Fridge

Feedback Problem for The Ponds

I called earlier about my fridge going out. Someone was suppose to be out today. My concern is making sure my food don’t spoil for my children. I need this issue taken care of sooner than later. My fridge is warm and freezer is melting.


GlencoeResident196385's picture

Glencoe Trail / Fountain

Feedback Question for Glencoe Hills

Many residents enjoy the trail around the pond. The sign says it is maintained for several months out of the year. I feel it may need some attention as there are some washed out areas and ruts as well as low hanging branches. Also, is the fountain no more?


Hafner_Strine's picture

Missing Package

Feedback Question for Glencoe Hills

Hi neighbors, I was supposed to have a packaged with a book for school delivered last Monday (8/12) but it never showed up, and the office doesn't have it. If by chance it got delivered to the wrong building and is sitting down by the mailboxes I would greatly appreciate it if someone could drop it off at the office for me. Thanks, Brooke S. 2120 Apt.12...


GlencoeResident196385's picture

Hornet Nest

Feedback Question for Glencoe Hills

There is a hornet nest in a bush at the northeast corner of 2277. It is in the bush closest to the sidewalk and is easily visible. Could we please have this removed?


ehinkley's picture

Utilities Charge

Feedback Problem for Iris Flats

I am a two year resident of Iris Flats. It's been quite some time now that each month's water bill has been looking extremely high - in the area of $70-$75 monthly. When I owned a 1,500 sq ft home and had 2 people living there it was never more than $40 per month so I'm curious as to whether there is a leak or something that is causing the water bills to be so high? Thank you...


JACK MCHUGH's picture

garbage disposal

Feedback Problem for Sapphire Winter Park

the garbage disposal in my apartment has not been working for an week. I am in building 1779 apt 101. Thank you!


Omaralexander89's picture

Maintenance

Feedback Problem for Bella Vita

Im so tired of this horrible service that your people do. Been having issues since literally day ONE I moved into this complex and I regret it every day. I go speak on the office and they took forever to fix it, so this time I do it thru the “service request” and still same... How long does it really takes to take care of a issue when all i see all day, including weekends, is these maintenance people driving around on those golf carts around.


mab1228's picture

AC Problem

Feedback Praise for Conway Forest

Thanks to Pedro for getting my AC back up and running. He is very professional and answers your questions and concerns.


Joker_87's picture

AWESOME OFFICE STAFF!!!

Feedback Praise for Azure Winter Park

Thank you so much Millie and Justina for helping me to get the new flooring put into the apartment!!! It is absolutely beautiful and my son has not had an asthma attack since its been installed!!! Thank you again a thousand times over!!! You gals are so wonderful, because as busy as you are, you took time out of your schedules to care and get it done. Did I say thank you yet? LOL....THANK YOU!!!!!! MUCH LOVE AND APPRECIATION TO YOU LADIES FROM APT 1505!!!


Marleyb's picture

You need to get it together! Fix the problems now

Feedback Problem for Sapphire Winter Park

Pest control has been at my house more than three times!!! I don’t even have furniture in my apartment yet and there are endless roaches/huge water bugs. I’m not paying $1700 worth of rent when this is miserable to live in. I am traumatized by all the water bugs, they come out and fly. I have killed 2 water bugs every single day. It’s not comfortable at all living here. The ice is CONTAMINATED! I don’t know what’s wrong with the water but the ice taste like chemicals. I’m barely home and my light bill comes so high as if I’m paying for all the lighting outside. There were no lights provided...