fatima.marjan's picture

The mail situation is a failure

Feedback Problem for The Tower

The new package delivery system is not working. I had a package supposedly delivered on Friday and I have checked twice so far and no one can find it even though the mailing service says it was delivered to the office. Leaving our packages in the lobby just laying around is not safe and is not an efficient system. How am I supposed to know for sure that usps lost it and not someone took it? I know now that you leave some boxes in the back, but up until last week that wasn't the case. How hard is it to keep the boxes in the office and send a quick text to the resident notifying them of...


audreysieczka's picture

Heat and hot water

Feedback Problem for Aspen Chase

There’s no hot water and my heat isn’t working. There should be no reason for either to be having issues and I am very disappointed in the complex. Features of my apartment break daily and maintenance does nothing but subpar “patch” work.


ngoctruong's picture

About clean the apartment floor

Feedback Question for Manhattan Flats

Can you guys call someone come to clean the floor because very dirty and smell so bad I thinking almost 2 months nobody clean up the floor on 4350 w Kennedy. Please can you call someone. Thanks


avelez7778@gmail.com's picture

Thank you!

Feedback Praise for Bellagio

I would like to take the time out to thank Mohammad for doing an excellent job on the leak and repairing it very well. Your hard work is appreciated.


jbriggs926's picture

Maintenance

Feedback Problem for Hillcrest Manor

Hi--I need new drip pans for the burners of my Hotpoint stove.


marisabehmer's picture

Anyone else have trouble with this site??

Feedback Problem for Conway Forest

I continually have problems to even get into the site and then once I finally do, many of the pages don't fully load/ let me click to let me do my thing to pay rent. I've now been hit with the late fee because of this... It's not the internet and or my laptop as this is the only place I've run into trouble but I swear it just seems worse each time....


Kev.Sue.Mroz's picture

Office Hours

Feedback Question for Azure Winter Park

Good afternoon! If the mailman delivers a package to the office how would I pick it up if the office is only open from 10am to 6pm and I work from 10:30am (leave at 9:30am) to 7pm. Thank you!


medusacracken's picture

millipedes

Feedback Problem for Manhattan Flats

I have found at least 4 of these insects in the apartment. Also, in our hallway. Just giving a heads up.


cdchiragd's picture

Water shut off

Feedback Question for Windmeadows

I didn't get a notice about the water being shut down. When will it be back?.....


lbeck20's picture

Emergency Maintenance- Praise

Feedback Praise for Windmeadows

I just wanted to give a huge thanks to our maintenance department! I called emergency maintenance late Sunday Evening and Chris responded and was in my apartment working on the problem within the same hour. He fixed the problem quickly and hot water was restored to my apartment. I continue to be grateful to our maintenance team and their excellent service!