rayhou's picture

issue with pay rent system

Feedback Problem for Traver Ridge

it looks like the pay rent system is down now? It shows I have no permission.


kimbear411's picture

Website

Feedback Problem for Evergreen

I'm unable to access my information on your website. When I try to log in it says I'm not authorized...


Rwettens84's picture

Power

Feedback Question for Spruce Knob

Hi all! DTE sent me an alert last night saying it was back on but it wasn’t so I left for the night. Does anyone know if it came back on?


Joyful14's picture

Maintenance

Feedback Problem for Park Place

I tried submitting a service request. It said I’m not authorized to see the page. I’m in 2060 Tb. The wall between my kitchen and bathroom is leaking water on to my kitchen floor. You have my permission to enter. I have a cat.


JanKovarik's picture

THANKS to Fernando for coming out on Sunday!

Feedback Praise for Conway Forest

Fernando responded to our maintenance call regarding an annoying building alarm. He addressed the issue and then had the courtesy to alert us that the issue had been resolved. We appreciate his prompt service, on a Sunday!


rumsey's picture

No AC in 1000's this weekend

Feedback Problem for Traver Crossing

I realize the office hours this weekend have been limited, but Traver Crossing's handling of the AC issue due to the power outage is absolutely horrible. Not only that, there was a single maintenance person on call for nearly 12 hours yesterday (first contact at 10am and last contact at 10pm) and he was unable to get the issue resolved. This is extremely disappointing as he mentioned that many apartments in the 1000's buildings are without AC - and this is especially horrible because many members of our community have children and pets! Our apartment hit 84F this morning with 65%...


mchesbro3's picture

2389 Twink Lakes - Home Chef Delivery Issue

Feedback Problem for Golfside Lake

Hello! In apartment building 2389 at Golfside Lake, there's been a Home Chef package for at least 3 days sitting in the hallway. It's starting to really smell but I don't want to throw it out since it's not my package. But, with the heat making its way into the hallways, it's getting nasty...


FTQQ533810's picture

Msimtenance

Feedback Problem for Conway Forest

I put in a maintenance request last Sunday or Monday. I did not hear back from anybody. I just tried to enter request again, under maintenance, but recieve an error message that I'm not authorized to enter (?). The weather stripping at the bottom of my balcony privacy screens all need replacing. I believe this is how flying pests, dirt and debris are entering my apartment. PLEASE CALL AFTER 10 am, WITH 15 MIN NOTICE, when maintenance is on the way up. Thank you kindly!!...


FTQQ533810's picture

Msimtenance

Feedback Problem for Conway Forest

I put in a maintenance request last Sunday or Monday. I did not hear back from anybody. I just tried to enter request again, under maintenance, but recieve an error message that I'm not authorized to enter (?). The weather stripping at the bottom of my balcony privacy screens all need replacing. I believe this is how flying pests, dirt and debris are entering my apartment. PLEASE CALL AFTER 10 am, WITH 15 MIN NOTICE, when maintenance is on the way up. Thank you kindly!!...


Kona916's picture

Cant make rent payment

Feedback Problem for Indigo Winter Park

My mom is trying to pay my rent but it wont let her click make payment. It keeps saying 'One time payment is currently unavailable. Please contact your leasing office'...