Lotus87's picture

work orders

Feedback Problem for Monterey Lake

I've called into the office twice now and left a message both times under ext 2 work orders and have yet to receive a call back. In between the first call (sunday) and second call (friday/today) I walked over to the office and placed a work order(3rd time same problem). Even then it seemed like there was a lack of communication between the office staff and maintenance. I believe the lack of communication and call-backs from the voicemail is the reason my shower has been unusable since I moved in on July 25...


AlyCatt's picture

A few Issues

Feedback Problem for Azure Winter Park

I have had numerous issues with my air conditioner clogging. Which then leads to water flooding my carpet. I've also had problems with pipes leaking water through the ceiling either from my own pipes or the upstairs. It happens often and though it is fixed a few weeks later it happens again. I also have a lot of spiders and bugs in my apartment. I like living here but these problems get very tiring especially when it takes days before I get someone in here to clean up the water mess created by my air conditioner...


byrnediane's picture

Maintenance

Feedback Question for Aspen Chase

How much time does maintenance have to answer request calls?


byrnediane's picture

Moving out

Feedback Question for Aspen Chase

How much notice do you have to give before you move out?


Anonymous's picture

tornado warnings

Feedback Question for Glencoe Hills

We've had a lot of thunderstorms and tornado watches/warnings. I know that I have a hard time hearing the sirens most of the time but if I do happen to hear the sirens, I live on the 3rd floor and my apt has tons of windows- is there an actual approved shelter for when the sirens go off?...


nyclivingit's picture

Hot water and so many problems

Feedback Problem for Monterey Lake

I only been here 9 1/2 months and I read the reviews on this place but still gave it a try but the reviews are so right. I will be adding a review on google today also. Since I been here our hot water has been cut off atleast 13 times and 2 of those times it was for more then 2 days.. What the best part is, is that you guys give us a notice stating lunch is on you!! a $5 subway gift card!!! are you kidding me! My wife doesnt even eat at subways..What about the $39.99 hotel fee we paid just to take a damn SHOWER!!!! My lease is up soon and I cant wait to go... I love the letters you people...


MistySanford's picture

**~Not Enough~**

Feedback Praise for Monterey Lake

I've been a resident of Monteray Lakes for about 5 months now. I give the Staff here TWO THUMBS UP! In my opinion, they don't get half of the credit and/or praise they deserve. The Maintenance Staff is also in need of recogintion. Every single time I have put in a request for a work order - it's been done quickly AND with a smile :) I have NO problem walking into the office and having daily conversations with the Staff here. I would also like to thank Natasha for the good job she is doing in "cleaning" up OUR community!...


angelizrivera10's picture

Brant is the best!

Feedback Question for Monterey Lake

Brant is such a gentleman! always has a smile on his face and is always available to assist us! He is a great asset to your company! Five star!


elawar.haynes's picture

Horrible Internet

Feedback Problem for Traver Ridge

The free wifi at Traver is not even worth it. 10 out of 10 times the signal is extremely low and the network is very slow when it actually connects-very very rare. My exp. with Airimba's customer service has never been pleasant. Every time I needed to call them, they blamed the problem on me and my complaints were never addressed. Pretty frustrating. The free WiFi is an added bonus to this community and we were actually looking forward to using it to save money. :o(...


proud_mommy_71809's picture

Fast Eddie and The new lady lol

Feedback Praise for Bellagio

you both were so helpful yesterday and have been the only ones to give me a chance to explain what i needed and you did took all the steps to helping me reach the goal i appreciate everything and big kuddos to eddie been there since he showed us the new apartment and helped in every way even down to trying to save my dog you are the best!