lashonleeevans's picture

Ready to scream!

Feedback Problem for Bellagio

I have been at this complex for almost a year now, my lease is up in 14 days!!!! YAY!!!! I used to live here years ago when it was Heron's Cove, and loved it back then. So when I decided to move back to Orlando, of course this was my first choice! I really haven't been having many problems until recently. I reported over a month ago, that I had a huge leak in my ceiling from the rain. I stay on the 2nd floor, so, when it rains the ceiling in my bedroom leaks. The carpet has been drenched a number of times, and has actually ruined a few pairs of my shoes. I took pictures, and showed...

kcoakley's picture

Application fee on account

Feedback Question for The Pines

Hi there, I will moving into the pines on aug 27th. I have already filled out my application and the fee was waved. However, There is a charge of $50.00 for applicaiton fee on my account. Can you please remove, thank you?

brocklaster's picture

Water Bill Issue

Feedback Question for Azure Winter Park

I logged on to pay my rent and saw that my water bill was $90! I am one person. There is absolutely no way I used $90 of water. I was out of town for a week this month as I am terrified to see next month's bill... I would like to have a meeting with someone who can thoroughly explain the water billing process and provide answers as to why my water bill has more than doubled since changing apartments...

FTQQ533810's picture

Thank You for Cleaning Stairwells!

Feedback Praise for Conway Forest

Thank you so much for cleaning the front stairwells in Building #6. They look fantastic! Thank you also for the fresh coat of paint to the hallways and out our front door walkways. I believe residents feel prouder of where they live when entrances and common areas are kept tidy on a consistant basis. I do have one question. Any plans to pressure clean the sidewalks? We have black/green mold, mildew,or both, on either side of front entrance to building #6, which becomes slick when wet. I'm not too steady on my feet, so it would be nice if we could get this gunk cleaned up and I, and/or...

annapeterson1890's picture

Hot Tub

Feedback Question for Monterey Lake

When will the hot tub between L and (I think the other building is) K be back on?

Fberger's picture

16yrs Resident of Monterey Lake

Feedback Praise for Monterey Lake

To whom it may concern, it is time to give you my opinion of the new employees that have taken care of your property. Starting with Khan Miller as he has been here the longest. Khan as not only been efficent but professional and self sacrificing. Whenever his men are busy he makes sure this 16 year resident is taken care of. Next is Dorothy, she is always here ready to help with any situation I have encountered. Brant is a hyper kind of guy that gets things done in an excelerated rate! When I call the office he is always on hand to answer the phone and help me with any need I need, even...

Lotus87's picture

the internet?

Feedback Problem for Monterey Lake

When I toured here I was told the internet was stable and strong. I moved in on Sunday but have yet to be able to keep a strong uninterrupted internet connection. In just writing this I have had the internet go out twice. Could you please try to fix this?

Cesps1128's picture


Feedback Idea for Studio Parc

ATTENTION ALL RESIDENTS: Sometimes we want to have a small get together with friends and family but the thought of having to organize something a little bit more elaborated seems already too much work, and we end it up not doing it. Well not to worry anymore. WE CAN PREPARE A NICE SMALL EVENT FOR YOU FOR VERY MINIMAL PRICE! For us it does not matter if you just having your friends over for a nice evening on a Friday, or if you are planning something more elaborated for a special celebration (birthdays, anniversary, bridal shower, baby shower, etc.) Nothing is too small or too big for us. Last...

bill_and_amanda's picture

Still waiting for the lights to be fixed on the grounds

Feedback Problem for Portofino

Q: How many maintenance techs does it take to change a lightbulb? A: We don't know because it still hasn't happened. Ditto with the hot tub. Ditto for replacing the exhaust vent over my stove that I reported when I moved in back in April. The location is great for us but the service leaves a lot to be desired. I'm supposed to renew my lease in a couple of weeks, I'm not so sure I will if things don't improve soon...

Jbernauer's picture

Lakeside Pool

Feedback Question for Harbor Beach

I can't understand why McKinley doesn't address the real problem at the lakeside pool. There is no water circulation. There are four outlets for the water, three are completely clogged and one is partially clogged. This is causing the pump to work beyond its capacity. Probably the reason the pump shuts off. Very soon, the pump will be totally burned out and we'll have no pool. Instead of spending money on all the clorine being thrown into the pool, get the lines unclogged and clean the pool daily. Look at the water circulation at the other pool and look at that pool's...