puckboy44's picture

unable to pay rent online

Feedback Problem for Golfside Lake

I have been trying to use this site to pay rent for a few days and its not working


polly_voss's picture

Washing machine not working

Feedback Problem for Celano Apartments

Hi...can you please send someone over to fix my washing machine? It has stopped working.


csinger's picture

Termites and being totally ignored by management

Feedback Problem for Schoolhouse Flats

Hi, I was lied to by management that someone came out to check my apartment for termites. I asked the pest control guy who said he also handles termites for us and he called his company and they have no log my apartment was ever checked earlier this week like the mckinley management claimed. I found HUNDREDS of termite wings and some bodies in my air vent. This needs to be treated now. I was told the problem would be addressed and today, Friday, someone would come by to begin spot treatment and I would be called with the time frame. No such call. The pest control man arrived and has 0 records...


Blulilbaby's picture

WM Recycle Bin

Feedback Praise for Aria Beach

I had no idea that we had a recycle bin on property. That gate was always closed and locked so I have no idea how long it has been there, which is excellent because I no longer have to drive across town every other week to LB McLeod Road to drop it all off. More people would use it if they knew it was there so please tell everyone. Thank you!


sunshine hippie's picture

McKinley is trash

Feedback Praise for Aspen Chase

trash management "fixes" building locks so they're impossible to open. thanks...


mwink's picture

PayLease submission error

Feedback Problem for Aspen Chase

Not sure if this is a website issue or something with PayLease, but while submitting my rent payment it errored (so it didn't show that it was submitted). I did get an email with my receipt, so it seems to have gone through. Just in case anyone else gets this -- check your email before trying to submit payment again!...


mafer's picture

Aire acondicionado

Feedback Problem for Westwood Suites

No me sirve el aire aco adondicionado, estamos pasando calor y así no vamos a poder dormir


Tanara5's picture

Carport

Feedback Problem for Glencoe Hills

I am very disappointed with Glencoe Hills today. I was promised a car port during the resigning of my lease. The person never called back to confirm, months later I follow up and he says I’m sorry I will look for one. Never called, I go into the office today unfortunately he doesn’t work for Glencoe anymore and they’re no carports available. This was apart of my resigning so the front desk person could’ve tried to offer something else, but she didn’t. This is not how you handle customer service. There’s very little follow up with this staff which is probably why there’s always a new community...


rfarinas's picture

Mohamed

Feedback Praise for Conway Forest

He has excellent customer service and really cares about helping the residents. I would definitely recommend him!


Nzdral's picture

Park Visitor Parking

Feedback Problem for Schooner Cove

Every single time there is a soccer game in the park next to building 8845, there are over a dozen cars filling up our parking lot when they should be using the parking lot for the park itself. I'm tired of having to park four buildings away from my apartment because of these soccer parents...