JamesMHarries's picture

How long packages are held.

Feedback Question for The Tower

I have some packages that will be coming in within the next week or so, though I won't beable to pick any of them up until likely the 7th or 8th since I only get back from vacation around 6:00-6:30. My question is how long on average are larger package held for since it will likely be a few days after the packages arrive before I can pick them up...

ladyfrostfire's picture

Not having Rent amounts-in paper or electronic form

Feedback Question for

I have always taken pride on paying my bills significantly early and since the new billing system took effect, I am very uncomfortable with how close to the due date is to when I finally get a bill. I just cannot do things last minute due to my working schedule. And it is rather inconsiderate, in my opinion, that here it is a week before the new month and I have nothing to show what my payment is to be....either in a form of an invoice in the mail or electronically on here. Last month I even had to guess on what my payment was when I paid it cause the invoice was not in my mail until 2 days...

endooley's picture

Maintenance in Apartment?

Feedback Question for Palma Ceia Hyde Park

Can you tell me if a maintenance tech was in my apartment yesterday? Someone was inside while I was at work because all of the lights were odd and there was a residue on the floor so want to make sure it was maintenance. I put in a request a few days ago about spraying for bugs so that could be it but want to confirm. Thanks

youngsukyoon95's picture


Feedback Question for

I have to set my heater at 90F and leave the heater turned on for an hour to increase room temperature from 53F to 62F. This costs me a lot of electricity since I have to leave it turned on for a long time. Does anyone experience similar problem? I am freezing.. -- Update: Two hours mark. 68F. Set temperature is 90F.

victoriapotapenko's picture

Heating bill?

Feedback Question for The Tower

Hi I was wondering if anyone can explain why the heating bill in the Tower is so ridiculously expensive? I lived in the same unit last year, we never turn our heat above 64 and the bill can get up to $400. Do we have electric heat or is the system just really outdated? I'm just really sick of having to pay so much money to consumers in the winter....

austindodd's picture


Feedback Question for The Tower

I received a notice that I needed to fill out new guarantor paperwork due to the McKinley switch and re-signing my lease. I was told I could do this online but I can't find anywhere to do this. If you could point me in the right direction that would be very helpful. Thanks...

scibula's picture

Recycling Containers

Feedback Question for

Hi! Is there any intention to get a recycling container on premises somewhere? If not, is there any way we could get a personal one from WM? Thanks!

cdchiragd's picture

Water shut off

Feedback Question for

I didn't get a notice about the water being shut down. When will it be back?.....

hmpeters's picture


Feedback Question for

How do I make an appointment to come in and pay my lease today if I call and no one answers?

vargheselima's picture

Water Shut Down

Feedback Question for

I didn't get a notice about the water being shut down. When will it be back?...