egulvision's picture

Ongoing Problems at SunPointe Apt 4105

Feedback Problem for Sun Pointe

We've reported twice that is a severe leak by the glass doors in the bedroom when it rains. It has damaged the ceiling, the carpet remains damp (possible mold problem) and the paint is buckling. Nothing has been done. The a/c unit in the ceiling is making noise again, this was first reported in Nov 09. Also the thermostat was replaced twice because it did not come on or shut off and can't regulate the temperature. We've reported these problems to the office for work orders but the work remains undone. Please let us know when we can expect to have this work done. Thank you...


batmistress777's picture

BROKEN LAUNDRY WASHING MACHINES

Feedback Problem for

The last time I did my laundry, there were 4 broken machines in the laundry room located behind Bldg. 23, Now again I went to do laundry and there are still 2 broken machines. If the cost of doing laundry is being raised from 1.25 to 1.40 per load then I expect to have all machines working. When is this problem going to be fixed ????


cfeener's picture

Garbage.

Feedback Problem for

Most of us who are all grown up remember mom telling us to make sure we close the door behind us. Too bad that mom never reminded some of us to open the door to the garbage container. This past week has been really bad in terms of tidiness. And it's not the Staffs fault. I have driven by the dumpster really embarrassed because it resembles a scene from a 1920's shanty town. Can we please remind people......again, that garbage belongs in the compacting dumpster. Not in front of, on top of, around or spilling out into the driving area?...


egulvision's picture

Fees for moving within the complex

Feedback Problem for Sun Pointe

When I chose to move here (online) October 09, there was only one apartment available, so we took it. It's on Beville, right out in the open, noisy, car pollution and no privacy. There is an apt.on Hancock which is available (lst fl). We'd like to move into this apartment. I want to know why Sun Pointe changes a move fee of $350 for the same complex. We're on disability and it would be more suitable to live on the other side. Can we work out a payment arrangement. (see next email). Thanks. Diane Howley...


marcialynnkrause's picture

Landscape Repair Request

Feedback Problem for Westbury Park Townhomes

When are your going to fix the landscaping at the corner of John and Frank, which is an eyesore? I have been requesting this since you removed the bushes two years ago. There are leftover stumps, no vegetation, and the parking lot is disintegrating. When there is a lot of precipitation (rain, snow), it accumulates on the sidewalk and makes it difficult for pedestrians.


satishdlk's picture

Broken Dryer

Feedback Problem for Hessel on the Park

Hi, after 3 months of repeated phone calls, office visits and 2 promises by the manager to fix it, my dryer still takes 3 hours to dry an average load of laundry.


tflower2753's picture

Repairs

Feedback Problem for Westbury Park Townhomes

We have requested repairs to our townhome for 2 years and have only had 1 or 2 things fixed. Some are dangerous - like the banister falling off the wall (husband fell down the stairs). Not sure what's happening with the repair staff - always seems to be somebody different - but follow-up is a must. Anybody else having repair problems?...