I would like t.o give thanks to our community Manager Diana. Her attention to my request for handicap parking is greatly appreciated. The parking was added promptly. That what you call great customer service. Once again thank you Diana for making the handicap parking available.
I had just logged off my computer, after putting in the maintenance request to check our heat/thermostadt and Carl was at our door! He also explained to us in detail, in simple terms how to work it. He is definitely an asset to McKinley -- great work, upbeat and definitely on the ball -- give him a day off for his terrific work and attitude. Thanks Carl!! Diane & Richard #201/1773
November 7, 2011 - 4:54pm - Posted by Darcymcguire
I want to let you guys know how much I appreciate your immediate response to all concerns and questions. I spoke with Holly earlier today on the phone, and ran into Chad on my way into my building, both of whom were thorough in asking questions and patient in listening to any details. You guys have been great. I also want to thank Jodie for helping with everything when I signed the lease. I haven't met anyone from the maintenance or office staff who's been anything but kind and caring. Thank you for all you do. It doesn't go unnoticed! :)...
Thank you for fixing my water-damaged cabinets and closing up the big opening behind my stove! The young man did an EXCELLENT job. Very professional and cleaned up afterward. (I think his name was Keith) I guess the 18 month wait was worth getting the right man for the job!