LSimmons's picture

Thanks, Craig

Feedback Praise for Manchester Flats

Thanks, Craig for being tireless in your dedication always, but specifically for fixing my fridge. Letitia

srajan210's picture

Francisco for maintenance

Feedback Praise for Amalfi Apartments Homes

I called today 12/5 for an emergency when my laundry machine flooded. They sent over Francisco and he was amazing! He figured out the problem and explained to me what happened and fixed it immediately. He was even kind enough to stay later and fix my dishwasher . Give him a raise! He goes above and beyond!

hankersonjoslyn's picture


Feedback Praise for The Courtyards

My toilet was backed up and overflowing, I called for maintenance and they arrived at my apartment in less than 30 minutes and fixed my toilet in less than one minute. Courtyard's maintenance is always professional and courteous. They always answer request in an astounding, and timely manner. And they always do a fantastic job. Thank you so much courtyards maintenance...

koren44's picture

Amazing customer service!

Feedback Praise for Silver Lake Hills

Laurie is absolutely amazing! She follows through on everything she says and she is so pleasant to work with. There need to be more people like her in the customer service profession! Thank you Laurie for always being so helpful!!!

Fannyberger1's picture

My new found appreciation for Monterey lake apartments

Feedback Praise for Monterey Lake

Lately I have had many difficulties in my apartment. Over 20 years of being a resident I have seen management teams come and go, lately because of my added stress of maintenance problem this team has work with me with nothing less then over abundance of respect and diligences, I am very happy that Zach, Barbara, Diana and Javier and don't forget Carlos. I hope that this team becomes a main staple in the Monterey Lake Family...

Bohanna26's picture

Mohommad Rocks!

Feedback Praise for Bellagio

Hey y'all!! I'm just dropping a few lines to tell y'all that Mohammad ROCKS!!!! I moved into this community @ 3 months ago and I absolutely love the response time from the office. But back to Mohammad, this guy spent a great deal of time in my unit yesterday and today making sure everything was working properly and what I needed. Yesterday he came to my unit when I got off work at 5:00 pm to see if I was satisfied! WHO DOES THAT?? I was impressed and happy at the same time. There was one other thing I need him to do and he returned today to ensure I was taken care of. Moving...

yicheee's picture

Thank you!

Feedback Praise for Traver Ridge

I was deeply moved when getting the phone call from Bill Wilson so quick. He warmly helps me deal with the noise problem, it really improves the living environment for us !!!'s picture

Thank you!

Feedback Praise for Bellagio

I would like to take the time out to thank Mohammad for doing an excellent job on the leak and repairing it very well. Your hard work is appreciated.

lbeck20's picture

Emergency Maintenance- Praise

Feedback Praise for Windmeadows

I just wanted to give a huge thanks to our maintenance department! I called emergency maintenance late Sunday Evening and Chris responded and was in my apartment working on the problem within the same hour. He fixed the problem quickly and hot water was restored to my apartment. I continue to be grateful to our maintenance team and their excellent service!

Ariah_17's picture


Feedback Praise for Bellagio

I had a service request for multiple things around my apartment that needed attention. And I must say the maintenance guy Mohammed Aljonabi went above and beyond to repair what needed fixed. That was the best service I've received since I moved to Bellagio thanks to Mohammed Aljonabi...