The Villas

The Villas Apartments
2911 Bynan Dr.
Ypsilanti, Michigan, 48197


  • Phone: 734-434-1743
  • Email:
    villas@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
tia.davis's picture

Temporary Boiler Shut Off

Announcement for The Villas

Good Afternoon Residents,

I hope you have plans to enjoy the great weekend ahead!

To help thaw the pipes in your building and work on some repairs we have turned off the boilers system in your building. It should still be plenty warm in your home we just wanted to let everyone know it may have cooled down a little, but the heat is working and will be back on momentarily.

Please call the office if you have any questions.

Tia

tia.davis@mckinley.com



anjohnston96's picture

Hot water is cold

Feedback Problem for The Villas

Our hot water us cold. No matter how long it's been running no hot water comes out...

tia.davis's picture
tia.davis McKinley Employee

Thank you for using My.Mckinley to report a problem. I did try to reach out to you today, but I had to leave a message. Always feel free to give us a call- day or night. Our phone number is 734-434-1743. We have an emergency maintenance team that is happy to make sure you have hot water after hours. Please let me know if there is anything else that we can help with. 

Thank you, 

Tia 

tia.davis@mckinley.com


tia.davis's picture

Temporary Water Shut off

Announcement for The Villas

Good Afternoon Residents,

There are some emergency repairs being completed in your building requiring us to turn off the water. Please call the office if you have any questions. We apologize for the inconvenience and will update you as soon as we have any updates.

Thank you,

Tia

tia.davis@mckinley.com



tia.davis's picture

Temporary Water Shut Off

Announcement for The Villas

Good Afternoon Residents,

There are some emergency repairs being completed in your building requiring us to turn off the water. Please call the office if you have any questions. We apologize for the inconvenience and will update you as soon as we have any updates.

Thank you,

Tia

tia.davis@mckinley.com



aya's picture

Thermostat is set to 80, but it's 63 degrees in my apartment...

Feedback Problem for The Villas

It's so cold!! All of my windows and the patio are shut/locked. No matter how much higher I raise the temp, it's not getting any higher than 63 degrees. :(...

brincamp's picture
brincamp

I also have this issue! It’s freezing in this apartment. I have mine set to 80, and it has not gone past 65.

leesh_rowly's picture
leesh_rowly

We also have this problem ... Except our heat dropped below 60 and we were forced to go out and buy a space heater.

tia.davis's picture
tia.davis McKinley Employee

Thank you for reaching out to us about the heating in your apartment. It is very difficult to combat the subzero temperatures outside and the 15 mph winds.With the boiler heating system, it can only put out so much heat and mother nature are giving it a run for its money.

Please be patient with us. Our team is working as quickly as possible to handle any ‘no heat’ maintenance request. Luckily the temperatures will be back above zero tomorrow, so we just have one more day of bundling up. Please remember that if your home is above 65 degrees today that you are about 80 degrees warmer than outside. So, though it is likely cooler than we would normally keep your home, this is an extraordinary weather event.

Please call the office if you think the heat is not working. Maintenance is more than happy to come and check on it for you!

Have a great day!

Tia

Tia.davis@mckinley.com

stormscottd's picture
stormscottd

We have the same problem. I literally touched the heating units and they are cold. No heat is coming out.

aya's picture
aya

Hey Tia,
I've been meaning to return your call, but I forgot about it until now.. Sorry! Thank you for reaching out to me so quickly by the way. I ended up fixing the issue myself when I went to google and youtube for help, lol. Majority of the cold air was coming from the patio door and there was an opening around the AC unit. I ended up putting foam into the track of the sliding door, bubble wrap over the glass doors and secured any gaps around the AC. It sounds silly, but IT WORKED!!!


brittaty's picture

Heating

Feedback Problem for The Villas

I called the office to complain about my heat, or lack there of. My apartment was 73 degrees last night, 60 this morning at 8am and its 58 degrees right now and dropping. The maintenance man (Jesse) stopped over to check my heat. He was great but honest, the heat is on full blast but the building is so old that it all goes out the windows and sliding door. He read my heater at 110 degrees but over by my sliding door was 31 with a draft constantly coming through. I know its extremely cold out today but I should not be wearing a coat and blankets inside my apartment. It is literally warmer in...

tia.davis's picture
tia.davis McKinley Employee

Thank you for reaching out to us about the heating in your apartment. It is very difficult to combat the subzero temperatures outside and the 15 mph winds. I am happy to hear that Jesse from our maintenance team stopped by to make sure that the heat is working, and it sounds like it is. With the boiler heating system, it can only put out so much heat and mother nature are giving it a run for its money.

Please be patient with us. Our team is working as quickly as possible to handle any ‘no heat’ maintenance request. Luckily the temperatures will be back above zero tomorrow, so we just have one more day of bundling up. Please remember that if your home is above 65 degrees today that you are about 80 degrees warmer than outside. So, though it is likely cooler than we would normally keep your home, this is an extraordinary weather event.

Please call the office if you think the heat is not working. Maintenance is more than happy to come and check on it for you!

Have a great day!

Tia

Tia.davis@mckinley.com


tia.davis's picture

Cold weather is on its way!

Announcement for The Villas

Good Evening Residents,

We are expecting record low temperatures over the next two days so I wanted to send out a quick reminder.

If your apartment is getting too warm, please do not turn off the heat. Instead, try cracking a window to help it cool down and just turn the thermostat to a lower temperature setting. With boiler heat, it is important to keep the hot water running through your pipes. This prevents them from freezing. The same thing goes with the plumbing pipes as well. Anyone who has visited the laundry rooms this week has seen a sign that we are keeping the...



tia.davis's picture

Temporary Water Shut Off

Announcement for The Villas

Good Afternoon Residents,

We hope you are staying warm in these frigid temperatures. There are some emergency repairs being completed in your building requiring us to turn off the hot water for about 1 hour. Please call the office if you have any questions. We apologize for the inconvenience.

Thank you,

Tia

tia.davis@mckinley.com



tia.davis's picture

Office closing today at 3 pm

Announcement for The Villas

Good Morning Residents!

I hope everyone is staying warm on this cold snowy day. In preparation for the winter storm, our office will be closing at 3 pm today. As always if you have a maintenance emergency please call the office to be connected to the on-call maintenance team. Our team is here and working diligently on removing the snow as quickly as possible. Please let me know if you have any questions.

Tia

tia.davis@ckinley.com



kingshashh's picture

JESSE IS AMAZING & thank you Jeremy!

Feedback Praise for The Villas

I'd like to thank Jesse for coming back within 30 minutes with a new rod and spring for my sliding door! I was expecting it to get done on Monday or something. Also every time I see Jesse he always is positive and has a smile on his face. EVEN WHEN HE ISN'T WORKING ON MY APARTMENT! Jesse deserves a BONUS, because of his hard work and dedication to the McKinley group; as well as, being an outstanding friendly maintenance guy! Also I want to say, thank you to Jeremy!!! Jeremy actually follows through with what he says! I appreciate Jeremy taking the time to personally make sure me and...

tia.davis's picture
tia.davis McKinley Employee

Thank you for taking the time to provide this great feedback. It has been shared with the team and we really appreciate it! I am glad that you enjoy living at The Villas and are happy with the service that our team provides. Please let us know if you have any suggestions for us. Have a great day! Tia tia.davis@mckinley.com