The Villas

The Villas Apartments
2911 Bynan Dr.
Ypsilanti, Michigan, 48197


  • Phone: 734-434-1743
  • Email:
    villas@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
keith.harden's picture

Boilers Off -- Leak Repair

Announcement for The Villas

Good Morning Residents,

I hope your day is off to a good start. We are sending out this notice regarding a repair we are addressing in the building. This morning around 9AM a resident in the builidng reported that the heat register in their home was leaking. In order for the leak to be repaired the boilers had to be be turned off. We have contractors on their way out to repair the leak.

Even though the boilers are off, there should be plenty of heat remaining in the boiler lines to keep your home warm for a few hours. Once the repair is completed the boilers will be turned...



gemma.adigun's picture

Building 7 temporarily without water

Announcement for The Villas

Good morning, Residents!

As the contractors are installing the new water heaters this morning, water will temporarily be turned off for approximately 30 minutes to 1 hour. We apologize for any inconvenience!

Gemma Adigun

Senior Sales Associate



gemma.adigun's picture

Heat Update

Announcement for The Villas

Dear Residents,

Our contractors informed us this evening that they had an issue with one of the pumps while replacing the boilers and unfortunately cannot get a new part to replace it until the morning. Once that part has been replaced, the boilers will be up and running and heat will be restored to your building, We sincerely apologize for any inconvenience and appreciate your patience!

Best,

Gemma Adigun

Senior Sales Associate



Joshkea95's picture

Noise complaints

Feedback Problem for The Villas

What do we do about noise complaints when the office is not open? I’m in building 9 and it’s 12:30am. Someone in one of these apartments is blasting music so loud I can hear it clearly in my apartment with the tv on. This happens constantly. Someone is just blasting super loud bass and I can hear all the lyrics through the walls.

tia.davis's picture
tia.davis McKinley Employee

Thank you for using My.Mckinley to report a problem in your building. For After Hours Noise Complaints, we use Great Lakes Security. Their phone number to the dispatcher is (844) 475-2537. You can always call the police if there is an emergency at 911 but the Police Non-Emergency number is(734) 483-9510 and press option 3. Please contact the office and let us know in writing if you are having a repeat noise concern. You can be anonymous and we will reach out to the resident and work to get the issue resolved. 

Please let me know if there is anything else that we can help with!

Tia

Tia.davis@mckinley.com


msspin2u's picture

Bldg 7 WASHERS * CLEAN-UP

Feedback Problem for The Villas

The washers/dryers have cost me $11.20 in the last 2 weeks. I have called them. Soon as one is fixed another goes out. The hallways look terrible! Haven't been vaccumed in a week or more! The stairway to bldg 7 has not been cleaned i know in last wk because same vitamin bottle on stairs along with trash has traveled from inside the main door to outside within that time. The laundry room is terrible! Spilled detergent all over floor. I hate to think and imagine this place that i enjoy living at is going down hill...

keith.harden's picture
keith.harden McKinley Employee

Good Afternoon,

I am saddened to hear that your hallways look like this and that you have had multiple issues with the laundry machines. I will walk your building today to see what needs to be cleaned and get out hallway cleaners on top of it. I will also reach out to you to learn more about your experience here. I look forward to speaking with you soon.

Thank you,

Keith R. Harden Jr.


gemma.adigun's picture

Office opening at noon today

Announcement for The Villas

Good morning, Residents!

Due to the freezing rain this morning, our office hours today are 12:00 pm to 6:00 pm. Please be careful as you are out walking today; the pathways and roads may be slippery due to the ice. Our maintenance team did come in early today to salt and shovel the community.

We appreciate your understanding and hope you all stay safe today!

Gemma Adigun | Senior Sales Associate

gemma.adigun@mckinley.com



twashi29's picture

Washer in Building 5

Feedback Question for The Villas

When is the washer in building 5 being fixed? It has had a sign not to use it for over a month.

tia.davis's picture
tia.davis McKinley Employee

Thank you for reaching out and letting us know there is trouble with the washing machine in your building. I am so sorry that this has gone on for so long. We had another neighbor in your building report this to us and we submitted a request with Wash- the company that owns and services the laundry machines. Our maintenance supervisor has spoken with the technician who says the machines are on back order. Right now, we do not have an estimated time for a replacement machine but are hopeful that it will come as soon as possible. We apologize for any inconvenience and thank you for your patience.  

Please let me know if there is anything else that we can help with.

Thank you,

Tia

tia.davis@mckinley.com

twashi29's picture
twashi29

It has now been over two months without two washer, making laundry take several hours to complete.


emily.sparrow's picture

No Heat- Building 7

Announcement for The Villas

Good Afternoon Residents,

I hope everyone is having a great day! I just wanted to send out an update as we have received a few calls about there not being heat in your building. Our Emergency Maintenance techs are working on the boiler system now and we are hoping to get the heat back up and running as soon as possible.

We apologize for the inconvenience.

Emily Sparrow-Watts

e mily.sparrow@mckinley.com



tia.davis's picture

Laundry Room Closed

Announcement for The Villas

Good Afternoon,

I hope that you all have plans for the beautiful weekend ahead.

There is a leak in the laundry room causing us to close the laundry room this evening. We are hoping to have the leak resolved and all the repairs completed this evening and the laundry room will be back open on Saturday, Feb 2nd. We will keep you updated on any changes.

We apologize for the inconvenience.

Thank you,

Tia

tia.davis@mckinley.com



tia.davis's picture

Boilers Back Up!

Announcement for The Villas

Good Afternoon,

The boilers are back up and running properly! Please call the office if you have any questions or if there is anything else that we can help with.

Thank you for your patience,

Tia

tia.davis@mckinley.com