The Villas

The Villas Apartments
2911 Bynan Dr.
Ypsilanti, Michigan, 48197


  • Phone: 734-434-1743
  • Email:
    villas@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
laura.riss's picture

UPDATE Water Shut Off - Building B

Announcement for The Villas

Good afternoon, Residents of Building B!

We were not able to complete the necessary repairs this morning, so we will need to shut off the water to your building today at noon and it will remain off for approximately 45 minutes to 1 hour.

We apologize for any inconvenience this may cause and appreciate your patience while we make these necessary repairs.

Please contact the Leasing Office at (734) 434-1743 should you have any questions.

Thank you,

The Villas Team



laura.riss's picture

Water Shut Off - Building B

Announcement for The Villas

Good evening, Residents of Building B!

Due to a necessary plumbing repair, we will be shutting off the water to your building tomorrow morning at 9am and it will remain off for approximately 45 minutes to 1 hour.

We apologize for any inconvenience this may cause and appreciate your patience while we make these necessary repairs.

Please contact the Leasing Office at (734) 434-1743 should you have any questions.

Thank you,

The Villas Team



MichaelTocco's picture

Building A Door Fix

Feedback Problem for The Villas

It is currently 4 AM and I was just woken up by someone banging on my door a bunch, then I went to check it and nobody was there. I understand the staff is probably annoyed by the door on building A (2127) at this point. Every time you fix it, someone who lives here finds a way to break it. But I think I can speak for many in the building that it feels less safe when the door is always wide open. Thank you.

laura.riss's picture
laura.riss McKinley Employee

Good morning, Michael!

Thank you for letting us know about the concern with the south door on your building. I completely understand your frustration and apologize that the door has continued to break, even after repairs. Our team went back over yesterday to repair the closer on the door, which repaired the issue with the door not latching. I will follow up with you as well as walk the building myself to ensure it is latching properly. Thank you again for letting me know and if you have any other concerns, please reach out to me. Thank you,

Laura A. Riss

Zae's picture
Zae

I also live in building 2127.. Someone actually breaks the elbow mechanism that pulls the door closed.. I've found it fixed several times only to be re-broken within days. I know you guys put up camera's outside but maybe one in the actual hallway would help catch the person that keeps doing it. I do appreciate your due diligence rectifying it quickly though. They used to simply break the lock..

laura.riss's picture
laura.riss McKinley Employee

Good morning, Xavier! We have noticed that the closer at the top of the door seems to be broken more than the lock/handle etc. I apologize that it continues to be a concern, and we absolutely appreciate that it is brought to our attention so we are able to fix it immediately and brainstorm on how to keep the door from being broken. Please keep us posted and if there are any other concerns, please reach out so we can address them for you. I hope you have a great weekend! Thanks, Laura A. Riss


leesh_rowly's picture

Late Payment

Feedback Question for The Villas

We have a late payment fee on our account that needs to be retracted. We paid on Friday but because of the weekend, and bank's being closed, the payment did not go through until Monday and we were charged a late payment fee. Please remedy the situation. Thank you. Scott...

laura.riss's picture
laura.riss McKinley Employee

Good morning, Scott & Alisha! I just sent you an email regarding your payment. I look forward to hearing back from you! Thanks, Laura A. Riss


laura.riss's picture

Water Shut Off - Building C

Announcement for The Villas

Good afternoon, Residents of Building C.

We apologize for the short notice however, due to a necessary plumbing repair, we will be shutting off the water to your building around 1:30pm and it will remain off for approximately 30-45 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while we make these necessary repairs.

Please contact the Leasing Office at (734) 434-1743 should you have any questions.

Thank you,

The Villas Team



laura.riss's picture

May Rent Reminder

Announcement for The Villas

Good evening!

As a friendly reminder, rent is due tomorrow, June 1st. The first late fee will be charged Monday morning for unpaid balances.

Easily make your payment online or swing by the office between 10am and 5pm tomorrow. We are no longer accepting payments in the drop box so if you need help paying online, please call the office tomorrow and we will be more than happy to help you with your account.

We hope everyone has a great weekend!

If you have already paid your rent, please disregard this message.

Thanks,

Laura A. Riss



laura.riss's picture

Water Shut Off - Building 7

Announcement for The Villas

Good afternoon, Residents of Building 7.

We apologize for the short notice however, due to a necessary plumbing repair, we will be shutting off the water to your building at 3:00pm and it will remain off for approximately 2 hours.

We apologize for any inconvenience this may cause and appreciate your patience while we make these necessary repairs.

Please contact the Leasing Office at (734) 434-1743 should you have any questions.

Thank you,

The Villas Team



imiranda_'s picture

Gym

Feedback Question for The Villas

Is there a way to use the workout equipment after office hours? I have two kiddos and the only time I have time to workout is when they are sleeping. Would like to save and not get a gym membership. Great staff btw!

laura.riss's picture
laura.riss McKinley Employee

Good morning, Ivette! 

Thank you for the feedback regarding the staff here at The Villas! We appreciate you and are glad to have you and your family as a part of our community.

You can access the fitness equipment until 9pm daily, which is the time when our pool closes. You can access the equipment from the pool deck. 

Please let me know if you have any other questions or if I can help in any way!

Thanks,

Laura A. Riss


M.Garrett's picture

Friendly and Engaging Staff and Service

Feedback Praise for The Villas

I must say I’m very impressed with the staff here. Not only did they read a comment I had posted earlier with a criticism but they contacted me and asked me for my feedback on how to improve. Furthermore my past couple maintenance requests have been done very well since the incident with the flooding of the apartment. I’ll be sure to give them full stars in my next review.

laura.riss's picture
laura.riss McKinley Employee

Good morning, Garrett! 

Thank you so much for the praise for the team here at The Villas. We truly appreciate any feedback, whether praise or criticism, as it continues to help us learn how to not only meet, but exceed the expectations for our residents. We appreciate you and if there is anything you need, please reach out to me!

Thank you, Laura A. Riss