The Villas

The Villas Apartments
2911 Bynan Dr.
Ypsilanti, Michigan, 48197


  • Phone: 734-434-1743
  • Email:
    villas@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 7:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
rareid94's picture

Keys Not Working - Building C

Feedback Problem for The Villas

I have left two messages with the office over the course of the last 4 days and no one has returned my call. The locks on building C are not working with our keys. You either have to have been set up on the intercom or have to wait for someone else to come out so you can go in. It's unsafe for people to stand out in the dark to wait to come inside. I don't understand how the locks could get changed but none of us were given new keys or informed...

keith.harden's picture
keith.harden McKinley Employee

Good Morning Rebecca,

 

It was a pleasure to speak with you this morning regarding the locks on the building doors. I will do all that I can to help resolve this matter as quickly as possible. If there is anything I can ever be of assistance with, please let me know.

Thank you,

Keith R. Harden Jr.


Caseypatterson's picture

Rude

Feedback Problem for The Villas

I was sent a notice about trash being on my back porch. It was seen at 4pm and the notice was there by the next day. In it it stated that if it wasnt removed immediately yal would come in and move it. I would imagine that if you actually cared about the grounds you might actually pick up the 100 of lbs of dog crap all over youre property, 2127) or maybe start sending out fines to people that let their animals crap everywhere? Or maybe you could actually make the weights in the mens weight room work? There are no pins in any of the equipment rendering it UNUSBALE. Or maybe you could fix the...

keith.harden's picture
keith.harden McKinley Employee

Good Morning,

I apologize for us not taking care of the items in and around the building. I understand how these issues are frustrating. I spoke with the maintenance team regarding these concerns. There will be a letter that will go out today to the residents in your building regarding the need to clean up after their pets. The team will focus daily on cleaning up the dog waste around the building as well. We will also work on finding new weight pins for the weight machines. We are also hoping to have the laundry room door fixed today as well. Please let me know if there is anything else I can be of assistance with.

Thank you,

Keith R. Harden Jr.


Christina Griffin's picture

Constant issues

Feedback Problem for The Villas

Ive lived here for 2 years now. This is probably the 5th time the locks in my building dont work. Only, this time, none of them work. So you have to pray someone is home to let you in the building or wait and steak out other people that live here to sneak in. Not only that, but we have 2 washers and 3 driers and right now ZERO of the washers work.They break down every week or so. Its just frustrating to pay almost a thousand to live somewhere that you cant even access with your key, wash your clothes, or even now smoke a cigarette in your car.

keith.harden's picture
keith.harden McKinley Employee

Hello,

I apologize for the on-going issues with the building doors and the laundry machines. We ordered new lock sets for the building which should arrive sometime today. We are hoping the supplies get here in time for us to install the locks today, if not, then we will do so tomorrow.

We requested last week for the laundry company to repair the machines in the building. We will reach out to WASH again for assistance. I am hoping we can have this taken care of for you soon. Please let me know if there is anything I else that I can be of assistance with.

Thank you,

Keith R. Harden Jr.


tia.davis's picture

Free $200 Visa Reward Through AT&T

Announcement for The Villas

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tia.davis's picture

Reminder: Coffee and Donuts this Morning at the Office!

Announcement for The Villas

Good Morning!

Don't forget to stop by the office this morning between 10 am and 12 noon today for free coffee and donuts!

See you there!

...



ksmallwood3's picture

THANK YOU

Feedback Praise for The Villas

To the 24hr maintenance fella on call March 14th around 6pm....THANK YOU for coming so quickly and for enduring my 2 (unnecessarily) panicked voicemails. Sorry I was too panicky to ask you your name and thank you properly. You're the best...

keith.harden's picture
keith.harden McKinley Employee

Good Morning,

You are more than welcome! We will be sure to tell the on-call technician you were happy with their assitance.

Thank you,

Keith R. Harden Jr.


SM94's picture

Parking lot lights

Feedback Problem for The Villas

This is the 3rd time I’m submitting a request this year, but the parking lot lights by the recycle bin are out again. And being that the spaces by the buildings are nearly always impossible to find parking in, I feel unsafe walking in the dark.

keith.harden's picture
keith.harden McKinley Employee

Good Morning,

I apologize for the lights not being repaired. I understand your frustration with not having enought light in the parking lot. We had our electrician stop by yesterday to inspect the lights. They will return on Saturday (weather permitting) to repair the light once they receive the part needed. We hope this is a permanent resolution to your concern.

Thank you,

Keith R. Harden Jr.


tia.davis's picture

Coffee and Doughnuts this Friday!

Announcement for The Villas

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akempa's picture

Parking

Feedback Problem for The Villas

There are several people parking in front of fire hydrants, cross hatched non-parking areas, and double parking blocking other cars from leaving. Cars parked in front of hydrants not only block access to the fire department but also block pedestrians from easily getting to the sidewalks. The double parking is an obvious issue too. I park far away from my apartment sometimes just to park in a proper spot. Others can too. Is there a way to start towing vehicles that are parked in restricted areas in the evening?

tia.davis's picture
tia.davis McKinley Employee

Thank you so much for using My.Mckinley to report a problem in our community. We really appreciate everyone's eyes and ears to know if there are areas of concern in the community. Maintenance did tag several cars today with a courtesy tag giving 24 hours to move the vehicles. You can also call Great Lakes Security after office hours and give them a description of the vehicle and they can tag them as well. Their number is 844-475-2537. Please let me know if there is anything else that we can help with and we will keep an eye on this area for parking violations. 

Have a great day!

Tia

tia.davis@mckinley.com


keith.harden's picture

Boilers Off -- Leak Repair

Announcement for The Villas

Good Morning Residents,

I hope your day is off to a good start. We are sending out this notice regarding a repair we are addressing in the building. This morning around 9AM a resident in the builidng reported that the heat register in their home was leaking. In order for the leak to be repaired the boilers had to be be turned off. We have contractors on their way out to repair the leak.

Even though the boilers are off, there should be plenty of heat remaining in the boiler lines to keep your home warm for a few hours. Once the repair is completed the boilers will be turned...