The Villas

The Villas Apartments
2911 Bynan Dr.
Ypsilanti, Michigan, 48197


  • Phone: 734-434-1743
  • Email:
    villas@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 7:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
dgrauman's picture

Building A Hallway

Feedback Problem for The Villas

To the person who decided to spray the hallway in building A with some kind of perfumy/fruity spray. Thank you so much for burning my eyes and giving me an asthma attack coming home tonight!! I don't know what that spray was, but it wasn't air freshener...


williamsloeb's picture

neighborhood watch meeting on the 24th.

Feedback Question for The Villas

I missed the last neighborhood watch meeting on the 24th. Can someone please fill me in on what I missed. Thanks.


Busia23's picture

Communtiy Name Change?

Feedback Question for The Villas

I'm confused. When I first moved in 4 years ago Mckinley had just taken over the community and it was called The Villas at Golfside Lake. Very shortly afterward we received notice that the new name for this complex was The Villas because the Golfside Lake community was across the street. Now all of a sudden any flyers coming from the office refer the The Villas at Golfside Lake. Which are we? If I'm paying rent, what name should I put on the check?...


Busia23's picture

South Parking Lot

Feedback Question for The Villas

Are there any plans in the works to repair the south parking lot? The potholes are growing bigger and deeper.

jgrannis's picture
jgrannis McKinley Employee

Dear Resident,

This is the time of year when we start to make those repairs and they have been scheduled to be done on Friday Feb. 18. I do apologize for the delay, but thank you for your concern.

Have a Great Day,

Jason Grannis
Maintenance Supervisor

jgrauman's picture
jgrauman

February 18 has come and gone. Now I know we had a snowstorm end of February, but what's the delay in working on the potholes? I was coming in late about a week ago and I ended up twisting my ankle in a pothole that I hadn't seen in the dark. How long before someone REALLY gets hurt out there?

Busia23's picture
Busia23

Okay. we've been through February and March and most of April... When are repairs being done to the South Parking Lot? I imagine that the only repairs will happen to the Main Entrance. I'm fairly sure if future tenants had to drive through the pothole they would question "If this is the way they maintain the parking lot which is very visible, how bad is maintenance throughout the rest of the complex?


jgrannis's picture

Building 8

Feedback Problem for The Villas

Dear Residents of Building 8 at The Villas, Some of you may have noticed that the heat is not working in your apartment. We are aware if this problem and had to go pick up the replacement part to get your heat up and running as soon as we can. The contractor is in route to make the repair and get our residents nice and warm again. Sorry for the delay and we will be up and running again in no time. Villas Management.

jgrannis's picture
jgrannis McKinley Employee

Dear Villas Residents in Building 8:

I am happy to say that your heat is back up and running. Again sorry for the delay. A few things about the heat up process. Boiler heat will take a while to get up to tempature. You should notice a change in heat with in the next hour. If your heat is at 68F right now and your ideal tempature is 72F it will take about 4 hours to reach that tempature, about one degree per hour. If you do not notice the tempature in your apartment going up, please contact our on-call Maintenance Tech at 734-434-1743 and choose option #1. Have a great night Villas Residents and Thank You for your patience during this repair.

Villas Management


Erik1109's picture

Smoking Lady in stairwell

Feedback Problem for The Villas

Today when I left at 7:30 a.m. there was a lady smoking in my buildings stairwell, apparently/seemingly evicted/without a place to be. On my break I returned to find her in the same exact location, still smoking. By now the entire entry room reeks strongly of cigarettes. I left an hour later, still there...I just returned another hour later and she is still there, same step, still smoking. This is not the welcome I expect when I come to my apartment, someone sitting there is fine, but chain smoking and sitting there all day...that's a tad bit off...


dgrauman's picture

Loose trash around Building A

Feedback Problem for The Villas

There is quite a bit of loose trash around my apartment and down the outside stairwell (A big black bag full of trash to be exact). We've reported this on several occasions and yet nothing has been done with it. This packet which was passed out about a week ago reminding us of the policies is great, but if nothing is done at the property level to enforce any of it, then why should any resident care. My son wants to play outside but between the trash and the dog poop which no one cleans up I can't let him play outside and he doesn't understand why. David...

jgrannis's picture
jgrannis McKinley Employee

Dear Resident,

I do apologize for the waste issue I will keep a close eye on that area and make sure it is taken care of. In the future you may call the office and ask for the maintenance department if you notice this issue in the future. Have a great day.

Jason

dgrauman's picture
dgrauman

We did contact the office at least twice. The first time was about a month ago!


cknope's picture

Family Fun At The Hands On Museum

Announcement for The Villas

Tuesday 28th December 2010

10 a.m.-4 p.m.



jgrauman's picture

How "secure" are we??

Feedback Question for The Villas

I'm a little concerned about the Villas new lack of Security/Loss Prevention and the fact that we were not told about it in a timely manner. I saw another resident's recent stack of newsletters that they got a couple days ago. They live in another building. I mention that because I still haven't received my copy. It seems that the recent changes have been occuring out of order. McKinley has cancelled our access to Security/ Loss Prevention after hours. It happened a week ago, but we are only finding out about it now. Oh but we should be ok since at some time in the future they...

aricole's picture
aricole

Joan,

You bring up a good point! I am Glad that the notes that were taken ,if any where taken, at the LPS Meeting we all made time to sit at was a complete waste of time and they never made it to Carrie. We have had a community watch program before and the same problems occur. Nothing has changed over the last 2 years I have lived here. The only changes that have occurred are not positive, constant change of property managers and each one has a new plan to start it all over and make it so much better and the crime rate and incidents on the property are only going up! So much for change, and listening to residents. Its hard to take ownership of your property when you have been trying to help for so long and nothing changes, we do what were told and it only gets worse.

Busia23's picture
Busia23

What good will calling the office at 2am because someone is smoking in the hall going to do?

Please understand our frustration. We are asked to attend an LPS meeting where we are told certain things are in place or are planned to make this a safer community and then less than two months later, lo and behold ANOTHER change in property managers and everything is thrown out the window.

While you were not present during the LPS Meeting, your boss was. As were all of the Villas staff. Surely someone took notes?

I think this property must hold the record for the number of Community Managers that have come and gone. I've been here 4 years and I can't begin to count how many staff changes there have been.

As I said previously, I have still not recieved the packet of information that was delivered to some of the buildings. As far as coming out to meet with you at the office, I'm disabled and your building isn't exactly handicap friendly.

cynful47's picture
cynful47

what about all the gun shots in building A? What are you planning to do about that?

Mcatala1's picture
Mcatala1

WOW! Where did I moved into.


aricole's picture

LIGHTS OUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Feedback Problem for The Villas

Building A's main lights (all hall way lights) are out not working, the leasing office notified 3 hours ago. emergency maintenance was called, and still lights out no reason why, no warning issued to residents, no mckinley staff on site to safely escort residents to their apartments. WE can not see to get a key in the door, we don't know who is lurking in the halls. We stopped at the main gate to get an escort or flash light and were told that he couldn't do anything and to call maintenance or DTE, then changed story after argument and said he would call his supervisor in 15...

JMan's picture
JMan

That's all you guy's ever say is i'm sorry but yet you do NOTHING to resolve any of our concerns. You are more then happy to take our rent and if we can't pay on time you give us a late fee, if all we said was were sorry that would not be good enough for you all, why is it ok for you to tells us that ALL the time?

aricole's picture
aricole

JMan is correct, how about instead of apologizing and offering an LPS team member(which no longer exist by the way), why dont you get the electrician to fix the emergency battery back up lights that are by law supposed to automatically come on in a power outage fixed that way we don't have to wait for some one to come fix it to safely walk up and down the Hall ways! As residents we have rights and i feel this company neglects to understand/realize that.

dgrauman's picture
dgrauman

I just stumbled across this post and can only speak to what I know, but on December 10th when the electricians were here to fix the electrical all of the main floor emergency lights stopped working by Noon. I went out around 10:30am and the only working emergency light at that time was the one closest to the north entrance, but by the time I got home, which was around 12-12:30 not one of the main floor emergency lights were working at all.

David