The Villas

The Villas Apartments
2911 Bynan Dr.
Ypsilanti, Michigan, 48197


  • Phone: 734-434-1743
  • Email:
    villas@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 2:00pm
    Sun By Appointment
  • Resident Handbook:
AlbertMBerriz's picture

McKinley Careers..

Announcement for The Villas

McKinley CareersJoin Team McKinley!LIVE, WORK, SHOP and PLAY - That is&nbs



AlbertMBerriz's picture

Deena Hoxsey and her team...

Announcement for The Villas

Dear Friends,I just wanted to say that I visited with Deena and her team recently on-site, and I had a magnificent visit! From service to sales, everyone single one of the nine team members on the team are totally committed to YOU! There are few teams at McKinley as committed, caring, service oriented, positive, and able to do the right thing for you the customer! I am very confident that you are in TERRIFIC hands with Deena and her team!Warmest Regards,Albert M. BerrizCEOMcKinley


carolnaudi's picture
carolnaudi McKinley Employee

Albert,

Thank you for such a wonderful compliment.

I am so glad that you enjoyed your visit to the Villas. We all love working here and for Deena!!!
The residents are absolutley great and care for the community as much as we do. I have a lot of interaction with them and enjoy having them come in just to visit as many of them do.

Have a wonderful day!

Carol A. Naudi, ARM
Sr. Customer Service Manager
of The Villas Apartment Homes


aricole's picture

windows and heat?

Feedback Idea for The Villas

Hey, do you think you guys could send out a reminder to residents to help keep the gas cost low and turn off heat when they open their windows on nicer days. Ive noticed my heat bill the past few years has been high during months where its 50-60 degrees! YIKES!

DeenaHoxsey's picture
DeenaHoxsey McKinley Employee

We can do that!

aricole's picture
aricole

Gas bill for last month was $60 and I think we only had the heat on for the first week at most. Still have not seen a notice to remind residents to turn off there heat if the are going to open up there windows. Maybe the gas bill should not be a community bill any more seeing as how this is an on going problem.

DeenaHoxsey's picture
DeenaHoxsey McKinley Employee

I will most definitely get out a letter to your building this week. You should see your gas bill decrease as the spring and summer months arrive. We will get some information out in the Fall about the heat and how we as a community can save on the gas bills.


aricole's picture

Smoking

Feedback Idea for The Villas

No Smoking Signs In common Areas Would Be Great!

DeenaHoxsey's picture
DeenaHoxsey McKinley Employee

Thanks for the idea.
I will definitely look into getting some signs put up. I have tried letters ..but signs might be more effective.

mzimmerman's picture
mzimmerman McKinley Employee

Thank you so much. Please keep the great ideas coming.


AlbertMBerriz's picture

THANK YOU!

Announcement for The Villas

Dear Friends,
I just wanted to say THANK YOU, and if there is anything I can do to make your experience with us more positive, I remain at your service. Your feedback, comments and thoughts on how we can improve is very important to me!
Warmest Regards,
Albert M. BerrizCEOMcKinley



aricole's picture

Response Time

Feedback Praise for The Villas

Deena and her team have an excellent attitude and seem to really care about the residents here at the Villas. It makes it a pleasure to live here.

mzimmerman's picture
mzimmerman McKinley Employee

Thank you for acknowledging Deena and the Villas team for caring about our residents and their excellent attitude. I appreciate your feedback and thank you for living with us at The Villas

AlbertLBerriz's picture
AlbertLBerriz McKinley Employee

Thank you for this feedback! I couldn't agree more, Deena & her team at The Villas are absolutely exceptional.

Thank you for living with us!!

AlbertMBerriz's picture
AlbertMBerriz McKinley Employee

Dear Aric & Nicole,

Thank you for taking the time to post your feedback! Deena, Lance and the entire Villas team are second to none! We so appreciate your acknowledging them in this way. Your comments are so very important to us, and my thanks for reaching out!

Warmest Regards,

Albert


cknope's picture

Looking For Things To DO ??

Announcement for The Villas

Bored and looking for something to do ?? Looking to plan for events in your area ? Just go to www.arborweb.com for a calendar of events in the Ann Arbor area !!



aricole's picture

South Parking Lot

Feedback Problem for The Villas

The Gate for the south lot seems to always be broke. I have lived here for 1 year and 6 months and it has maybe been down and working for about 1/3 of that time. It is currently working but I'm wondering why it's always broken and what solution McKinley has. It is the only entrance in the area that seems to be broken, and on several occasions I have almost run into someone exiting through the entrance!?! I only bring this up as more of a safety concern than anything and I'm not sure if the leasing office is aware of how often it is broken...

DeenaHoxsey's picture
DeenaHoxsey McKinley Employee

We are aware of the south Parking lot gate arm and we are concerned as well.
What is happening is there seems to be residents manually raising the gate arm, which in turn, breaks it.
We try to repair it as soon as we can.

I would invite any resident that sees someone lifting the gate arm and breaking it, to report it to the office so that we can take care of the violators. If we all work as a commmunity I can get issues taken care of.

Thank you for your feedback, it is very much appreciated!

aricole's picture
aricole

Thank You Deena, Hopefully this new site will help, it seems like a great tool!!

DeenaHoxsey's picture
DeenaHoxsey McKinley Employee

I am hopeful that this tool will make our commmunity so much better. Especially with feedback to make us better!
Thanks again!


cizeluk's picture

Resident Referrals and Final Four Tickets!!!!!!

Announcement for The Villas

* 734-434-1743



williamsloeb's picture

online payment

Feedback Question for The Villas

When will our account update and show the following month's payment? We pay our utilities with our rent at The Villa's and want to make sure we have accurate info...

JamesVuong's picture
JamesVuong McKinley Employee

Hello Suzanne,

That's a great question! Your account will update and show the following month's payment details 1-3 days before the end of the month. For the month of March, your account should be updated on the 30th.

Let us know if you have any more questions!

Regards,
James Vuong