The Villas

The Villas Apartments
2911 Bynan Dr.
Ypsilanti, Michigan, 48197


  • Phone: 734-434-1743
  • Email:
    villas@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
imiranda_'s picture

Water shut off building A

Feedback Question for The Villas

Was the water supposed to be off? My brother flushed the toilet & bathroom floor is flooded. I’m now cleaning it and there was a LOT of water in there.. I don’t know where the rest of the water went.

laura.riss's picture
laura.riss McKinley Employee

Good morning, Ivette! 

Thank you for letting us know about the water concern in your building. I apologize for any inconvenience you may have experienced. I am glad we were able to get in touch that evening regarding the water, and if you continue to experience any problems, or there is anything else we can help with, please let us know! 

Thank you,

Laura A. Riss


laura.riss's picture

Boiler and Water Heater Replacement

Announcement for The Villas

Good afternoon, Residents of Building C!

EXCITING NEWS! Your building has been selected this year to receive a new boiler system and a new water heater system. You will notice our contractors, Haley's, will be in and out of your building throughout the week to complete this replacement. We ask that you are mindful of our contractors as they will be utilizing the hallways and stairs to the laundry area.

As the boilers have been turned off for the season, you will have very minimal interruptions. When it is time to connect the new water heaters to the building, they will need...



brittney.roquemore's picture

Anthony is AMAZING

Feedback Praise for The Villas

While doing a spring clean in my apartment a wasp managed to get in. I’m deathly allergic to them. I ran out of my apartment like a crazy woman and called the front office to find out if maintenance was available m. Anthony, who has always been INCREDIBLY helpful let me know that maintenance wasn’t available but that he’d come over and help. He was at my apartment within a few minutes and killed the wasp. This kind of stuff isn’t in his job description and he went out of his way to be kind to me. Anthony and Keith have really went out of their way for my fiancé and I. Thank you Anthony!!! You...

laura.riss's picture
laura.riss McKinley Employee

Hi Brittney! 

This is such a great story! We are so happy that Anthony was here and able to come help you out immediately. We agree with you that Anthony is a gem to the team here. We value your feedback, and also value you for being a resident at The Villas. Please feel free to reach out if there is anything we can do for you! Thanks, Laura A. Riss


laura.riss's picture

Pool Update - The Villas

Announcement for The Villas

Good afternoon, Residents of The Villas!

The pool will be temporarily closed until 3pm today in order to balance the chemicals. We appreciate your patience while we make the pool ready for the weekend.

Please contact the Leasing Office at (734) 434-1743 with any questions or concerns.

Thanks,

The Villas Team



laura.riss's picture

UPDATE Water Shut Off - Building B

Announcement for The Villas

Good afternoon, Residents of Building B!

We were not able to complete the necessary repairs this morning, so we will need to shut off the water to your building today at noon and it will remain off for approximately 45 minutes to 1 hour.

We apologize for any inconvenience this may cause and appreciate your patience while we make these necessary repairs.

Please contact the Leasing Office at (734) 434-1743 should you have any questions.

Thank you,

The Villas Team



laura.riss's picture

Water Shut Off - Building B

Announcement for The Villas

Good evening, Residents of Building B!

Due to a necessary plumbing repair, we will be shutting off the water to your building tomorrow morning at 9am and it will remain off for approximately 45 minutes to 1 hour.

We apologize for any inconvenience this may cause and appreciate your patience while we make these necessary repairs.

Please contact the Leasing Office at (734) 434-1743 should you have any questions.

Thank you,

The Villas Team



MichaelTocco's picture

Building A Door Fix

Feedback Problem for The Villas

It is currently 4 AM and I was just woken up by someone banging on my door a bunch, then I went to check it and nobody was there. I understand the staff is probably annoyed by the door on building A (2127) at this point. Every time you fix it, someone who lives here finds a way to break it. But I think I can speak for many in the building that it feels less safe when the door is always wide open. Thank you.

laura.riss's picture
laura.riss McKinley Employee

Good morning, Michael!

Thank you for letting us know about the concern with the south door on your building. I completely understand your frustration and apologize that the door has continued to break, even after repairs. Our team went back over yesterday to repair the closer on the door, which repaired the issue with the door not latching. I will follow up with you as well as walk the building myself to ensure it is latching properly. Thank you again for letting me know and if you have any other concerns, please reach out to me. Thank you,

Laura A. Riss

Zae's picture
Zae

I also live in building 2127.. Someone actually breaks the elbow mechanism that pulls the door closed.. I've found it fixed several times only to be re-broken within days. I know you guys put up camera's outside but maybe one in the actual hallway would help catch the person that keeps doing it. I do appreciate your due diligence rectifying it quickly though. They used to simply break the lock..

laura.riss's picture
laura.riss McKinley Employee

Good morning, Xavier! We have noticed that the closer at the top of the door seems to be broken more than the lock/handle etc. I apologize that it continues to be a concern, and we absolutely appreciate that it is brought to our attention so we are able to fix it immediately and brainstorm on how to keep the door from being broken. Please keep us posted and if there are any other concerns, please reach out so we can address them for you. I hope you have a great weekend! Thanks, Laura A. Riss


leesh_rowly's picture

Late Payment

Feedback Question for The Villas

We have a late payment fee on our account that needs to be retracted. We paid on Friday but because of the weekend, and bank's being closed, the payment did not go through until Monday and we were charged a late payment fee. Please remedy the situation. Thank you. Scott...

laura.riss's picture
laura.riss McKinley Employee

Good morning, Scott & Alisha! I just sent you an email regarding your payment. I look forward to hearing back from you! Thanks, Laura A. Riss


laura.riss's picture

Water Shut Off - Building C

Announcement for The Villas

Good afternoon, Residents of Building C.

We apologize for the short notice however, due to a necessary plumbing repair, we will be shutting off the water to your building around 1:30pm and it will remain off for approximately 30-45 minutes.

We apologize for any inconvenience this may cause and appreciate your patience while we make these necessary repairs.

Please contact the Leasing Office at (734) 434-1743 should you have any questions.

Thank you,

The Villas Team