The Villas

The Villas Apartments
2911 Bynan Dr.
Ypsilanti, Michigan, 48197


  • Phone: 734-434-1743
  • Email:
    villas@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 7:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
huntercook's picture

Break in

Feedback Problem for The Villas

Hi, just wanted to touch base that my car was broken into last night. Make sure your doors are locked guys!

jodee.jackson's picture
jodee.jackson McKinley Employee

Good morning Hunter,

I'm really sorry to hear about someone breaking into your car. I agree with you- it is really important to lock your doors at all times. I will reach out to you shortly to get more information and see how I can assist you.

Thank you,

JoDee Jackson


jodee.jackson's picture

November Rent Due This Friday

Announcement for The Villas

Good Afternoon Residents of The Villas,

I wanted to send out a friendly reminder that rent is due this Friday, November 1st. Please refrain from using the after hours drop-box to make any payments, and disregard this message if you've already made your payment.

Please refer to the following options for making your payment:

1. Pay online at http://www.my.mckinley.com : We can accept ACH payments (payments made from your checking account), debit card or credit card payments (fees do apply). To register to have...



jodee.jackson's picture

Building 10- Temporary Water Shut Off Today

Announcement for The Villas

Good Afternoon Building 10 Residents,

Due to a necessary plumbing repair, we will be temporarily shutting off the water to your building this afternoon. Our maintenance team will complete these repairs as quickly as possible and restore your water same day.

We apologize for any inconvenience this may cause and appreciate your patience while we make these necessary repairs.

Please contact the Leasing Office at (734) 434-1743 should you have any questions.

Thank you,

JoDee Jackson



Zae's picture

Front entrance door Building A (2127)

Feedback Problem for The Villas

Good day. The lock on the front entrance of building A-2127 is yet again broken. Someone has rigged it so it doesn't fully closed, when it did close it was impossible to exit. Thanks in advance...

jodee.jackson's picture
jodee.jackson McKinley Employee

Good afternoon Xavier,

I tried calling you this morning but it may have been a bad time. I'm sorry to hear that you're still experiencing problems with this door. Our maintenance staff is aware of the issue, we ordered a part for the door yesterday and it should be delivered today. I apologize for the inconvenience and I'll be working with maintenance to ensure this is fixed as soon as possible.

Thank you,

JoDee Jackson

Zae's picture
Zae

JoDee.. I'd like to thank you and the management team for IMMEDIATELY addressing this issue. When I got home that evening I found that the door had been repaired. Kudos for a great job. Gotta acknowledge the positives just as we do the negatives. Thanks again.

jodee.jackson's picture
jodee.jackson McKinley Employee

Good afternoon Xavier,

Thank you so much for praising our team! We value your feedback and we value you being a resident here at The Villas. I'm so glad you are happy with the repairs. If you need anything else, feel free to contact me!

Have a great week,

JoDee Jackson


shmad.henderson's picture

Halloween Office Hours

Announcement for The Villas

Dear Residents,

This Thursday, October 31, 2019, the office will be closing early at 3:00 PM. The office will resume normal business hours on Friday, November 1, 2019, at 10:00 AM.

We apologize in advance for any inconvenience this may cause.

If you have a maintenance emergency, please call (734) 434-1743 and follow the prompts to leave a message for the on-call emergency team.

Have a fun and safe Halloween!



Karla85's picture

they smoke inside the building

Feedback Problem for The Villas

building 11 smells like weed a lot is not good because there are children on the first floor

jodee.jackson's picture
jodee.jackson McKinley Employee

Good afternoon Karla,

I'm sorry to hear about someone smoking in your building. I know this must create a disturbance for you and your neighbors. I will reach out to you shortly so we can further discuss this problem.

Thank you,

JoDee Jackson

Nancy's picture
Nancy

they always smoke inside buildings I don't know why they say they are smoke-free buildings if they don't respect.

jodee.jackson's picture
jodee.jackson McKinley Employee

Hi Nancy,

Thank you so much for taking my call today! I look forward to you following up with me in the office.

Have a good afternoon,

JoDee Jackson


DJ's picture

Rent & utilities

Feedback Question for The Villas

So when paying rent is utilities also due on the first?

jodee.jackson's picture
jodee.jackson McKinley Employee

Hi D'Jean,

I hope your morning is going well! Yes, you pay rent and utilities on the 1st of every month. I'll give you a call today to go over your payment options and see if you have any additional questions!

Thank you,

JoDee Jackson

Heyheather1's picture
Heyheather1

Hello,
I believe I paid two cat fees one that was included in my utility bill. Also, what is an administration fee?
thanks

jodee.jackson's picture
jodee.jackson McKinley Employee

Hi Heather,

I'd be more than happy to review your charges and explain the administrative fee. As this is regarding your personal account, I will give you a call this afternoon.

Thank you,

JoDee Jackson


anthony.oconnor's picture

Power Outage

Announcement for The Villas

Good Afternoon Residents,

This afternoon the community experienced a power outage. While most services have been restored, some have not. If these issues persist please reach out directly to DTE for all concerns and issues. They can be reached at 800-477-4747 or DTEEnergy.com.

Thank you,

Anthony O'Connor



jodee.jackson's picture

Building 4- Temporary Water Shut Off Tomorrow Morning

Announcement for The Villas

Good Afternoon Building 4 Residents,

Due to a necessary plumbing repair, we will be temporarily shutting off the water to your building tomorrow morning around 10am. Our maintenance team expects the repairs to be completed and water restored by the afternoon.

We apologize for any inconvenience this may cause and appreciate your patience while we make these necessary repairs.

Please contact the Leasing Office at (734) 434-1743 should you have any questions.

Thank you,

JoDee Jackson