3 days 12 hours ago - Posted by keith.harden McKinley Employee
After further review of the weather forcast I am adjusting our snow removal plans. The snow is now expected to start at 10PM tonight and continue to fall until around 11AM tomorrow morning. After 11AM tomorrow morning there may be some snow flurries and light rain throughout the day with temperatures in the high 30's.
With the change in time for the snowfall I will now have the maintenance team on site by 7AM tomorrow morning to clear snow from the steps, walkways, and drives. Once the snow is cleared, then salt will be applied to the steps, walkways, and...
3 days 15 hours ago - Posted by keith.harden McKinley Employee
As you may already know, we are expected to receive an accumulation of snow between 3 - 6 inches starting this evening. The snow is expected to start around 7PM and continue to fall until 6AM tomorrow morning. After 6AM tomorrow morning there may be some snow flurries and light rain throughout the day with temperatures in the high 30's.
I will have the maintenance team on site by 4:30AM tomorrow morning to clear snow from the steps, walkways, and drives. Once the snow is cleared, then salt will be applied to the steps, walkways, and drives. The goal is to...
Every day the residents in the building 8 the smoking in the hallway and the laundry room, Please can you doing something about it? It's out of the control the smell every day special at night time,...
6 days 14 hours ago - Posted by keith.harden McKinley Employee
Welcome to the new year! I hope the first couple of weeks of the year has been treating you well.
Last year my focus was increasing the level of customer service provided here at The Villas. I was able to achieve this by getting fully staffed, thus allowing me to build a strong group of customer service-oriented individuals. With this team in place I was able to improve the quality of grounds, respond to work order request in a timelier manner, and resolve resident concerns quickly. Here’s a few things that you can expect from me in 2020:
Jan 12 - Posted by jodee.jackson McKinley Employee
Good Afternoon Resident(s) of The Villas,
I hope this message finds everyone well. I wanted to reach out after the recent snow/icy conditions to provide you with our plan of action. The maintenance team came in this morning and finished up the first round of salting around 8:15 am. Our Maintenance Supervisor will be inspecting all sidewalks and parking lots again by 1:00 pm to see if additional salt is needed.
During the winter season we ask that residents take extra caution when walking on the steps, walkways, and in the parking lots. We also ask that you see any area that...
I don’t want to be that guy but every one knew about the ice storm and the possibility of all that rain freezing. And even being cautious my girlfriend still fell due to the sidewalks not being salted.
Due to a necessary plumbing repair, we will be temporarily shutting off the water to your building this afternoon. Our maintenance team will complete these repairs as quickly as possible and restore your water same day.
We apologize for any inconvenience this may cause and appreciate your patience while we make these necessary repairs.
Please contact the Leasing Office at (734) 434-1743 should you have any questions.
I hope everyone had a great weekend! I've received some reports of dog waste not being properly disposed of and I wanted to send out a friendly reminder about our pet policy.
Per the lease agreement, residents are responsible for picking up their pet waste and can be fined $25 anytime we have to remove it. Moving forward, if we must pick up any pet waste and find out who is responsible for it, then we will charge the responsible party the $25 fine.
We appreciate your understanding with this matter. If you have any questions...
December 31, 2019 - 9:10am - Posted by keith.harden McKinley Employee
Good Morning Resident(s) of The Villas,
As you may already know, after 4AM this morning it started snowing off and on. As of now there is less than a half-inch of snow on the ground and it is expected to continue to snow until 2PM today. With the snow continuing to fall throughout the early afternoon hours I would like to inform you of my plan to remove the snow.
The maintenance team will be on site by 11AM to clear snow from the steps, walkways, and drives. Once the snow is cleared, then salt will be applied to the steps, walkways, and drives. These areas will be cleared...