Our contractors informed us this evening that they had an issue with one of the pumps while replacing the boilers and unfortunately cannot get a new part to replace it until the morning. Once that part has been replaced, the boilers will be up and running and heat will be restored to your building, We sincerely apologize for any inconvenience and appreciate your patience!
What do we do about noise complaints when the office is not open? I’m in building 9 and it’s 12:30am. Someone in one of these apartments is blasting music so loud I can hear it clearly in my apartment with the tv on. This happens constantly. Someone is just blasting super loud bass and I can hear all the lyrics through the walls.
The washers/dryers have cost me $11.20 in the last 2 weeks. I have called them. Soon as one is fixed another goes out. The hallways look terrible! Haven't been vaccumed in a week or more! The stairway to bldg 7 has not been cleaned i know in last wk because same vitamin bottle on stairs along with trash has traveled from inside the main door to outside within that time. The laundry room is terrible! Spilled detergent all over floor. I hate to think and imagine this place that i enjoy living at is going down hill...
Due to the freezing rain this morning, our office hours today are 12:00 pm to 6:00 pm. Please be careful as you are out walking today; the pathways and roads may be slippery due to the ice. Our maintenance team did come in early today to salt and shovel the community.
We appreciate your understanding and hope you all stay safe today!
I hope everyone is having a great day! I just wanted to send out an update as we have received a few calls about there not being heat in your building. Our Emergency Maintenance techs are working on the boiler system now and we are hoping to get the heat back up and running as soon as possible.
I hope that you all have plans for the beautiful weekend ahead.
There is a leak in the laundry room causing us to close the laundry room this evening. We are hoping to have the leak resolved and all the repairs completed this evening and the laundry room will be back open on Saturday, Feb 2nd. We will keep you updated on any changes.
I hope you have plans to enjoy the great weekend ahead!
To help thaw the pipes in your building and work on some repairs we have turned off the boilers system in your building. It should still be plenty warm in your home we just wanted to let everyone know it may have cooled down a little, but the heat is working and will be back on momentarily.