Schooner Cove

Schooner Cove Apartments
5050 Schooner Cove Dr.
Ypsilanti, Michigan, 48197


  • Phone: 734-485-8666
  • Email:
    schoonercove@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 7:00pm
    Fri 10:00am - 6:00pm
    Sat By Appointment
    Sun By Appointment
  • Resident Handbook:
Leisned's picture

Package delivered to wrong apartment

Feedback Question for Schooner Cove

Hello - A package addressed to me was delivered to a building other than mine. Could you please help me retrieve it? Correct building: 8621, but delivered/addressed to 8691. My name is stated on the package.

CassieSprague's picture
CassieSprague McKinley Employee

Hi Danielle, Thank you for reaching out on my.mckinley.com! I went over to the building and I didn’t find your package, so I left a message with the current resident. As soon as I hear back from them, I will let you know! If you need anything else, please don’t hesitate to reach out to me anytime. Have a great night! Sincerely, Cassie Sprague, Assistant Community Manager (734) 485-8666, cassie.sprague@mckinley.com


CassieSprague's picture

New Office Hours

Announcement for Schooner Cove

Hello Schooner Cove Residents,

I hope you are having a wonderful day! I wanted to update you with our office hours effective immediately:

Monday, Tuesday, Wednesday, and Friday: 10am to 6pm

Thursday: 10am-7pm

Saturday: CLOSED

Sunday: CLOSED

Please feel free to contact our office with any questions or concerns. Have a great weekend!

Sincerely,

Cassie Sprague, Assistant Community Manager, (734) 485-8666



CassieSprague's picture

Friendly Reminder to Not Prop Open Doors

Announcement for Schooner Cove

Good Afternoon Schooner Cove Residents, We hope you are all looking forward to a wonderful weekend! We wanted to take this opportunity to send out a friendly reminder asking all residents to please refrain from propping locked doors throughout the community open for any reason, which includes but isn’t limited to building entry doors, the door to the Fitness Center, doors leading into the clubhouse to gain access to amenities, etc. We would also appreciate your assistance by removing any items you may come across during your travels that are propping a door open which will help ensure doors...


CassieSprague's picture

Y on the Fly Cancelled

Announcement for Schooner Cove

Good Afternoon Schooner Cove Residents,

We wanted to let you know that Y on the Fly was cancelled for today due to weather. It's still scheduled for tomorrow, weather permitting, from 2:30PM -3:30PM.

We hope you have a wonderful day!

Schooner Cove Staff


Friend89's picture
Friend89

Hello so my question is will there be a makeup class for today? I'm pretty sure there was some valuable information and skills jammed packed within these two weeks. What If it rains again for the upcoming schedule classes?


CassieSprague's picture

August Rent Payment Reminder

Announcement for Schooner Cove

Good Morning Schooner Cove Residents,

I wanted to send out a friendly reminder that rent is due tomorrow Thursday, August 1 st . If rent is not paid in full by the end of the day Friday, August 2 nd , a late fee of $30.00 will be added onto your account this Saturday, August 3 rd .

Please refer to the following options for making your payment:

1. Pay On-Line at http://www.my.mckinley.com : We will accept ACH payments (payments made from your checking account). To register to have your rent and utilities...


dhbumford's picture
dhbumford

I can understand the fear and anger that some residents have about the shooting and their safety here at Schooner Cove. I have had 2 cars stolen here, but this was before the security company was hired if that would have made a difference. Nothing was done about it. Also, frequently there has been a rash of car thefts over the years. McKinley has always placed the prevention of this on the residents and no attempt of a solution by the company. A few years ago a resident at my apartment building frequently smoked "skunk " weed. The odor was so bad it came through the vents and filled the apartments. Even though the resident violated the lease and committed a crime McKinley was concerned more about breaking the offender's rights than honoring those of the compliant residents. Recently a resident from our building painted graffiti on our sidewalk, stairs, and landing. Although this wasn't a violent violation it was a crime and disrespectful of McKinley property and other residents. According to apartment quality statistics that I've found online Schooner Cove has one of the highest crime rates in the Ann Arbor and Ypsilanti area. Since I've lived here most managers have been very supportive and have tried to meet the residents' needs. Unfortunately, now they are rotated to different McKinley properties after only a few months being here. Continuity is lacking and that fosters distrust. This is also true for the maintenance department. For quite a while after I came here in 2006 the staff was consistent and the community morale was positive. The manager stayed here for years and was very proactive as well compassionate to resident needs. Also every maintenance employee was assigned to a group of buildings and trust was established. I had no problem letting him enter my apartment without me being here. This has changed. Although the rent increases yearly the quality of service and safety hasn't changed or has decreased. I agree with EveeDee that surveillance cameras need to be installed to monitor building entrances. I also think that the parking lots need surveillance as well due to the high rate of thefts. She also mentions the ineffectiveness of the hired security company. Often times they are not on the property and refer complaints to the sheriff's department. By the time they arrive the perpetrators may be gone. Even if security is here they may be at the other end of the property. All the theft and drug offenders need to do is wait for the company car to leave the area. Why can't the cost of having this ineffective solution be applied to hidden surveillance cameras that would not only record crimes but also prevent them in the long run? Don't get me wrong, I love my spacious apartment and the surrounding beauty of the lake and nature. I hope McKinley will also have a reputation for providing a safe environment and of having a consistent quality staff as well.

dhbumford's picture
dhbumford

I wrongly commented on the August rent payment. I'm not that well versed on how to make new comments. I need to review the directions. My entry was suppose to be grouped with the other posts that were concerned about the safety of Schooner Cove.

CassieSprague's picture
CassieSprague McKinley Employee

Hi Deborah,

Thank you for reaching out on my.mckinley.com. It was really nice talking with you on the phone today. I know our Community Manager also tried to reach out as well. It’s important to us that you are comfortable and happy in your home, so please don’t hesitate to reach out to us anytime! Sincerely, Cassie Sprague, Assistant Community Manager (734) 485-8666


Linda.Wells's picture

Incident Update

Announcement for Schooner Cove

Dear Residents,

Some of you may have heard about the recent shooting incident that occurred at our neighbor and adjacent community, Acclaim at Ford Lake. Please know that we have reached out to the management company of Acclaim to offer any assistance or support they may need but I also wanted to take a moment to remind all of you (Schooner Cove residents) to remain vigilant and report any concerns you may observe.

As always, in the event you witness any loitering or suspicious behavior, please communicate it to the office and reach out to the local Sheriff department's non...


swork1's picture
swork1

I'm incredibly disappointed in this response from Schooner Cove. One of our neighbors was murdered on Friday and many of us heard the gunshots and the sirens. Some of our community members were witnesses. There is nothing here acknowledging the very real trauma that many in our community are going through and nothing here that honors Andre Smith. You should have notified the community on Friday night, you should have shared the vigil that took place to honor the victim, and you should have used this opportunity to share the number for the Washtenaw County Sheriff's Office confidential tip line (734-973-7711) since the suspects are still unidentified. This is not an issue of loitering; this was a murder, and your announcement downplays that in a very irresponsible way.

FabiolaGisselle's picture
FabiolaGisselle

So what will McKinley be doing to keep us safe? To restore a sense of safety to the community? I know that shootings can happen anywhere so moving won’t help, but something needs to be done and addressed here. Just because the residents did not belong to schooner cove, doesn’t make this a schooner cove problem. A simple email isn’t going to cut it for a lot of us.

Neeka818's picture
Neeka818

I work midnights and arrived home at 3:30, which is Wednesday morning now, to all of the entrances being blocked off by sheriff cars. They directed me to enter the main middle entrance but I would like to know, why are they out there? Did something else occur? This is starting to worry me and I’m starting to regret renewing my lease here.

EveeDee's picture
EveeDee

This is my third year living at Schooner Cove. We have an issue with crime and Schooner Cove and McKinley properties doesn't care. From apartment break-ins, car thefts and break-ins, drug use in the parking lots to fights near the pool area, and nothing is being done. Our "security" drives by/around in their car maybe once a week on Saturday nights that I have witnessed. I approached McKinely Corporate and our leasing office last year after my car was involved in a hit and run (that my insurance wouldn't cover and the Sheriff told me they could do nothing about since we're on private property) about getting security cameras installed on the property and was just met with a "no." These things are a liability for McKinley and its residents, so you'd think they'd care. Sadly, I'm not at all surprised that something like this happened.

CassieSprague's picture
CassieSprague McKinley Employee

Hi Evelyn,

Thank you for reaching out on my.mckinley.com. I tried to reach out to you, but I was unable to leave a message. Please give me a call back at your earliest convenience and I look forward to talking with you. Also, please don’t hesitate to reach out to me anytime! Sincerely, Cassie Sprague, Assistant Community Manager (734) 485-8666, cassie.sprague@mckinley.com

LLLLL's picture
LLLLL

I strongly agree with the comments from swork1 about McKinley's terrible response to this tragedy as well as EveeDee's comments about McKinley's ongoing blatant disregard for community safety. I regret renewing my lease this summer and will absolutely never lease from a McKinley property again.

Landis Robichaud's picture
Landis Robichaud

Hello Linda!

I tried sending an email but it kept saying address error. I would just like to bring to your attention that I had a very frustrating interaction with a leasing manager in the office. I entered the office, Monday, July 29th around 4pm to discuss the incident that occurred that previous Friday. The lady denied that an incident even occurred. She said "I don't know what you're talking about, there was no incident at Schooner Cove. I was very upset because I was actually very much a part of this tragic accident. I was using "schooner coves" dog park at the time of the shooting. I witnessed everything. I saw the gunman, I saw the shooting happen. I DID talk to police and help anyone that I could. I should be able to go into the leasing office and feel that my concerns and opinions matter. Instead they were completely disregarded. I instead when into the other leasing office and expressed my concerns. I simply wanted to know what the community would be implementing to make the community a safer place for everyone. I pay a lot to live here and I haven't had a very great experience this first year. You know with our previous conversations. Very bad experience with the leasing office. It's hard to feel a sense of community when the employees in the office are changing so frequently. I don't feel that there is someone I can regularly talk to about my experience in the community.


HaleighCrouch's picture

Come Experience Y on the Fly!

Announcement for Schooner Cove

Good Morning Schooner Cove Residents,

We are pleased to inform you that Y on the Fly will be coming to Schooner Cove this year! Experience the fun every Friday, beginning August 2, 2019, between the hours of 12:30 PM - 2:00 PM. This will be located in the greenbelt area adjacent to the Tennis Courts and Volleyball Courts. For additional information, please find the flyer below.

We hope you have a wonderful weekend,

Schooner Cove Staff

...


mconsavage8@gmail.com's picture
mconsavage8@gma...

I agree that cameras should be installed. Also, what happened to the neighborhood watch meetings that were suppose to take place? I am a single female and very frightened for my safety!! I am also regretting renewing my lease. I would really like to know what steps McKinley is going to take next??

CassieSprague's picture
CassieSprague McKinley Employee

Hi Michelle,

Thank you for reaching out on my.mckinley.com! It was really nice to talk to you on the phone today. If you need anything else, please don’t hesitate to reach out to me anytime! I hope you have a great night!

Sincerely, Cassie Sprague, Assistant Community Manager, (734) 485-8666, cassie.sprague@mckinley.com


donawa's picture

Support with Pantry Moths

Feedback Problem for Schooner Cove

Hi there, I just discovered that I likely have pantry moths in my kitchen. I do a lot of baking and apparently, they are attracted to lots of flour and grains. Is there an exterminator who is able to treat the problem? Thank you in advance for your support.

HaleighCrouch's picture
HaleighCrouch McKinley Employee

Good Morning Violeta,

Thank you for reaching out to us regarding your concerns with the moths in your kitchen.. I tried to reach you by phone this morning in hopes of connecting with you further. I have went ahead and ensured that pest control comes by on Monday to take a look. If you find you have additional questions or concerns, please do not hesitate to let me know.

I hope you have a wonderful day,

Haleigh Crouch | Assistant Community Manager

haleigh.crouch@mckinley.com


bhenson's picture

Wasps/Mud dauber

Feedback Problem for Schooner Cove

I had two mud daubers in my apartment within 20 minutes of each other, and theres a third on the patio and a fourth trying to get in the window of the kitchen. Is there anything you can do about this? My boyfriend who also lives here is deathly afraid of bees.

HaleighCrouch's picture
HaleighCrouch McKinley Employee

Good Afternoon Bradi,

Thank you so much for taking the time to let us know of the concerns you have been experiencing regarding the wasps and mud daubers. I tried to reach you by phone but did leave you a voicemail. We are sending out pest control today to inspect with hopes of eliminating the issue. I truly apologize for the inconvenience. If you find you have additional questions or concerns, please do not hesitate to let me know.

Have a great day,

Haleigh Crouch | Assistant Community Manager

haleigh.crouch@mckinley.com

bhenson's picture
bhenson

He was just here, thank you so much!


ocurry's picture

Birds/Snakes

Feedback Problem for Schooner Cove

I’ve made numerous request about there being a birds nest on my patio and now there are snakes in the bush right next to the patio and we have lost full use of the patio because of the birds and snakes. I would greatly appreciate if someone could reach out to me in terms of this.

HaleighCrouch's picture
HaleighCrouch McKinley Employee

Good Morning Oreyana,

It was a pleasure speaking with you this morning regarding your concerns about your patio. I greatly appreciate you taking the time to address these in more detail. If you find you have additional questions or concerns, please do not hesitate to let me know.

Have a wonderful weekend,

Haleigh Crouch | Assistant Community Manager

haleigh.crouch@mckinley.com