I've been trying to contact the apartment for the past couple of days in regards to my AC also leaving voicemails. I spoke to James one-on-one and he informed me he would deliver a message to Tia the community manager. I have yet to hear back from anyone and I've called eight times alone today and nobody has responded. It is 874 degrees in my apartment and me and my two small children are burning up. Not only did we leave for a month and we come back in our DTE bill is $318 but we've also had our AC running for HOURS and we are STILL burning up!!!! Someone do their job please...
Thank you for using My.Mckinley to report a problem.
It looks like we did have two messages from you. I am so sorry you were having a hard time getting ahold of someone here in the office. Thank you for speaking with me today. Chad from our maintenance team was able to come out and it seems that our contractor will need to come out and take a look. They will be out this evening.
I sincerely apologize for the delay. Please let me know if there is anything else we can take care of for you.
5 days 23 hours ago - Posted by tia.davis McKinley Employee
Good Morning Roundtree,
You all are invited to the clubhouse next Tuesday, 8/20 from 4 -6 pm for our 'End of Summer Ice Cream Social'! Feel free to come down to the office and get an ice cream sundae or a root beer float. Comcast is sponsoring a raffle where we will be giving away bookbags full of school supplies! Stop in and meet a few of your new neighbors!
The repairs at the tennis court are now officially complete! Feel free to stop by the office for a bottle of water before you head out to play a few games of tennis. I hope to see you there!
One more reminder! The YMCA's Safety Around Water Class begins next week! There is still time to sign up. If you still have your registration form, feel free to bring it to the office. If you need a new form, we have a few in the office. This is a really great class and is always very popular so make sure to secure your spot now!
I wanted to send out a friendly reminder that August rent is due today. Come into the office for a coffee and a sweet treat if you get a chance we would love to see you!
Payments can be submitted until Friday, August 2nd without being deemed late. If you have already made your payment, Thank you! If you are wondering the easiest way to pay your rent, please refer to the following options for making your payment:
It's hard to believe we are already at the end of July. This summer sure is flying by!
I wanted to send out a quick update on the repairs happening at the tennis court. Thank you so much for your patience while we work on this project. We are anticipating that the resurfacing of the court will be completed on Tuesday, July 30th, weather permitting. I am looking forward to seeing our residents enjoying that space a lot more frequently! Please let me know if you have any questions.
I hope you are enjoying this much milder weather we have had this week. It is a great relief to last weekend's heat.
I am reaching out because there is a moving trailer (Old Dominion Freight Line) illegally parked in the lot between 2987 and 2995. This type of moving trailer is not allowed per the parking rules of the lease. If this is your moving trailer, please contact the office.
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Thank you for using My.Mckinley to report a problem.
It looks like we did have two messages from you. I am so sorry you were having a hard time getting ahold of someone here in the office. Thank you for speaking with me today. Chad from our maintenance team was able to come out and it seems that our contractor will need to come out and take a look. They will be out this evening.
I sincerely apologize for the delay. Please let me know if there is anything else we can take care of for you.
Have a great day,
Tia
tia.davis@mckinley.com