Aspen Chase

Aspen Chase Apartments
2960 International Drive
Ypsilanti, Michigan, 48197


  • Phone: 734-434-0297
  • Email:
    aspenchase@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
DSGT5's picture

Dumpsters

Feedback Problem for Aspen Chase

Why are dumpsters being emptied at 4:30 am in an apartment complex??

mikemagiera's picture
mikemagiera McKinley Employee

Hello Deidre,

Thank you for reaching out to us and I am sorry to hear about this issue. I will reach out to the third party company that empties the dumpsters to make sure that they are aware of this. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


DSGT5's picture

Maintenance

Feedback Praise for Aspen Chase

Thanks Eric, from maintenance, for the repairs in my apartment. Job well done.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Deidre,

Thank you for taking the time to complete our survey and I am glad to hear that your work order was completed properly. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


Henriqma1's picture

Bootleg safety

Feedback Problem for Aspen Chase

They spent money to install safety, security doors only for it to be more of a nuisance than anything else. NUMEROUS times in bldg 3, the locks on the doors have jammed, preventing people from coming in and on the worse time, actually getting out--fire hazard. This time, both doors had their locks broken and for 20 mins I stood outside after i told them, in the morning, that i was locked out. The receptionist smiled and said she'd text the maintenance people. Text! I spend $1000+/mo for me to be locked out...

mikemagiera's picture
mikemagiera McKinley Employee

Hello Marlene,

Thank you for reaching out to us and I am sorry to hear about this issue. I will have my maintenance team stop by today to inspect both of the building locks. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


robandb's picture

Speed Bump

Feedback Problem for Aspen Chase

The speed bump before building 8 needs to be redone. Even at a slow crawl over it it is too high and sharp for low to the ground vehicles. We drove our vehicle over it last night and it’s so hard on our low car it knocked the starter out of place and cost us a $500 auto bill we can’t afford right now and now don’t have a vehicle. I’m pretty pissed. These “repairs” have been annoying and now costly.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Brianna,

Thank you for reaching out to us and I am sorry to hear about this issue. I will pass this concern on to our corporate department so they can investigate the matter. Have a great day!

Thank you,

Michael Magiera

Andrew_608's picture
Andrew_608

I completely agree. I remember getting an email at the start of summer, "We're redoing the roads." It turned into "We're going to paint the roads and add bigger speed bumps."

Dude, the road is litteraly sinking. Those patches won't survive the winter.


mbw682's picture

Changing Shower Head

Feedback Question for Aspen Chase

Are we allowed to change the shower head in the bathroom to a type that fits our needs?

mikemagiera's picture
mikemagiera McKinley Employee

Hello Kimberly,

Thank you for reaching out to us. You are allowed to change your shower head however please make sure that you switch it back to the old one before your move out, or you may put in a service request and we will switch it for you. Have a great day!

Thank you,

Michael Magiera

mbw682's picture
mbw682

Thank you for letting us know. We appreciate it.


mbw682's picture

Washer in 2981

Feedback Problem for Aspen Chase

One of the washers in 2981 has been full of water for the last 2 weeks which means there are only 2 working machines. Could this issue be addressed ASAP.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Kimberly,

Thank you for taking the time to speak to me on the phone today. I have entered in the work order to get this washer fixed. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


TJROB's picture

Please remind people not .....

Feedback Problem for Aspen Chase

to leave their huge bikes in hallway, the door does not lock, the buzzer is broken every time, remind people to pickup their trash and dog poop, cat poop, kids diapers, animal toys etc

mikemagiera's picture
mikemagiera McKinley Employee

Hello Robin,

Thank you for taking the time to complete our survey and I am sorry to hear about these issues. I will be reaching out to the other residents in your building to remind them of our policies. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


toridanielle71's picture

MOLD

Feedback Problem for Aspen Chase

Talked to Prince about the same mold issue that I'm having when the city was here. I was told to put in another service request and I am asking for Prince to come take a look at the issue since he knows what I am talking about and to look at the cracks in my ceiling again...

mikemagiera's picture
mikemagiera McKinley Employee

Hello Tori,

Thank you for taking the time to complete our survey and I see we have an open work order for this issue. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


TJROB's picture

Just to let you know

Feedback Question for Aspen Chase

The cleaning staff does a good job in hallways...people leave their junk after wards or because they forget to pick up their junk. Also my neighbor across the hall from me who has garden thinks we should trade apartments however I am not interested in this due to my MS and bone cancer.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Robin,

Thank you for taking the time to complete our survey. I will reach out to your neighbors to remind them not to leave their possessions in the building hallways. Please let me know if there is anything else that I can help you with!

Thank you,

Michael Magiera


TJROB's picture

Big Bike Parked In Hallway

Feedback Problem for Aspen Chase

In 2921 Hallway there is a huge bike parked in hallway. Trash on top of mailbox. Also our buzzer is no longer working at door on north end facing the office.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Robin,

Thank you for taking the time to complete our survey and I am sorry to hear about these issues. I have entered in a work order for our maintenance team to take care of these problems. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera