Aspen Chase

Aspen Chase Apartments
2960 International Drive
Ypsilanti, Michigan, 48197


  • Phone: 734-434-0297
  • Email:
    aspenchase@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
rtilley's picture

Michael, Stacy, and Maintenance team are wonderful

Feedback Praise for Aspen Chase

I had a chip in my sink about 2 weeks ago so I called to have it fixed. Michael and Stacy were very helpful in putting in the request and ordering the parts. The maintenance team did a fantastic job with the sink replacement and I want to thank all of the staff for being so professional. : )

mikemagiera's picture
mikemagiera McKinley Employee

Hello Rebekah,

Thank you for taking the time to complete our survey and I am glad to hear that you enjoy living here. Please let us know if there is anything that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


madisonlora's picture

Need and Update on my work order

Feedback Problem for Aspen Chase

I put in a service request for my air conditioner to be fixed. They came, threw all of the stuff in my closet all over the floor, then left without leaving a note. I have not received any kind of update on what is going on or what needs to be fixed. This is extremely unprofessional and unreliable. I would like to know what is going on in my living space and I would also like for my items to be respected.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Madison,

Thank you for reaching out to us and I am sorry to hear about this issue. Our maintenance team fixed your AC unit today so it should be working properly now. Please let me know if there is anything that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


StacyKoss's picture

Aspen Chase Continued Road Work

Announcement for Aspen Chase

Good Afternoon!

We wanted to inform you that we are continuing our road work within the community and tomorrow the main exit will be closed for the day, Tuesday, August 6th.The north exit of the leasing office will be your exit out of the community. We appreciate your understanding during this time. If you have any questions please call the leasing office at 734-434-0297.

Thank you!

...



DSGT5's picture

Pool

Feedback Problem for Aspen Chase

Went to pool Sunday. Needs attention. Turning green. Still have plenty of summer left. Ty

mikemagiera's picture
mikemagiera McKinley Employee

Hello,

Thank you for reaching out to us and I am sorry to hear about this issue. We have adjusted the chemical levels in the swimming pool and everything should be ok now. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


mrajraspn08's picture

Parking lot

Feedback Problem for Aspen Chase

Hi, I'm not sure if the parking lot outside building 18 and 17 is done yet, but there's a couple mistakes. The handicap parking and wheelchair loading space in front of 18 is painted white, not blue, making it unclear that that's an accessible parking space. In front of building 17, there is no designated wheelchair loading space like is legally required, just the one accessible parking space. Not sure if that was going to be corrected but wanted to let you know just in case...

mikemagiera's picture
mikemagiera McKinley Employee

Hello,

Thank you for taking the time to complete our survey. I will make sure that our asphalt company is aware of these issues. Please let me know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera

mrajraspn08's picture
mrajraspn08

Thank you. I noticed they still haven't been fixed, and when we went to the pool today, we noticed this same issue in all the parking lots. As I stated, the loading space is a legal requirement (https://adata.org/factsheet/parking). My brother also pointed out that in several of the accessible parking spaces, they are not placed where the sidewalk slopes to allow wheelchair access, which I believe is also mentioned in the above legal information. I'm not disabled, but I thought this would obviously be something you would want to be aware of and make the asphalt company aware of, especially as the work continues (easier to do future ones correctly!).


robandb's picture

New Neighbors Littering

Feedback Problem for Aspen Chase

The people that moved in on the third floor directly above me are disrespectful as can be. They’re constantly loud and their children run around screaming up and down the stairs outside my apartment all day. They also are using my patio and the lawn around it as their dumping ground from above for their cigarettes. There are tons on the ground and now I’ve found them in my vegetable garden. This is UNACCEPTABLE. They need to be talked to or fined everytime they do this bullshit.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Brianna,

Thank you for taking the time to complete our survey and I am sorry to hear about this issue. I will reach out to your neighbors to remind them of our community rules. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


Mahearn18's picture

Dogs Barking

Feedback Problem for Aspen Chase

A couple just moved in on the 3rd floor, their dogs bark CONSTANTLY. They have 2 small dogs that bark and yip all day. I can't go outside and play with my daughter without them barking because they see me out the door wall. They bring them down to go potty & they bark the entire time! No peace! What do I do?!...

mikemagiera's picture
mikemagiera McKinley Employee

Hello Miranda,

Thank you for taking the time to speak to me on the phone today. Please give us a call at (734) 434-0297 to discuss the details of this issue. Have a great day!

Thank you,

Michael Magiera


StacyKoss's picture

Reminder: Parking Lot Closed in Front of BLD 17 & 18 From 8/2-8/3

Announcement for Aspen Chase

Good Afternoon!

This is a quick reminder that we will be continuing with our parking lot upgrades. Starting Friday, August 2nd and continuing til Sunday, August 4th, the parking lot in front of BLD 17 and 18 will be closed (Map Below). This will effect residents with the addresses 2751, 2741, 2731, 2811, 2821, 2831, 2841, 2721, 2711 and 2701. Please make sure all cars are removed before 8am tomorrow, any cars left in the lot after 8am will be relocated. If you have any questions please feel free to call the office at 734-434-0297.

Thank you!

...



mikemagiera's picture

August Rent Reminder!

Announcement for Aspen Chase

Good Afternoon Aspen Chase Residents!

I wanted to send out a friendly reminder that rent is due tomorrow, August 1st. Payments can be submitted until Friday, August 2nd without being deemed late. Please refrain from using the after hours drop-box to make any payments, and disregard this message if you've already made your payment.

Please refer to the following options for making your payment:

1. Pay online at http://www.my.mckinley.com : We can accept ACH payments (...



Tweetybird22's picture

Moving

Feedback Question for Aspen Chase

We’re moving out this weekend, what does that mean for rent and stuff? Will someone please email me?

Tweetybird22's picture
Tweetybird22

I just need to know anything that we need to do before leaving. When we get the deposit back, if they’re will be anymore payments due ext.