We have totally shut down the water to your building so we can finish the hot water repair. Water and hotwater repairs should be cpmpleted and fully turned back on in the next 2 hours. Thank you again for your understanding around this repair.
Unfortunately when the 2 new Hot Water Heaters were turned on this evening we found a break in the main hot water line underground. Due to this we will have to keep the hot water off until we can get the contractor in tomorrow morning to repair. You will have water, just not hot water. I am extremely sorry for the inconvenience as we work towards getting the hot water issues in your building permanently fixed.
First I want to apologize to everyone for our current Hot Water problems in your building. Last week we had both of the Hot Water Heaters in your building replaced, after a few problems with the new heaters we found out today that both of them have factory defects on them. We have two more new Water Heaters en-rout to be installed this evening. Currently we are estimating that your hot water will be back up and working at 8pm tonight. If there are any changes we will let you know.
I paid my rent in full on 2/2/19 at the leasing office with a personal check #1597 and was given a receipt (Number 597767). I gave my rent check to a brown haired female at the first desk to the right when you walk through the front door. On 2/7 I was received a call from a gentleman from the leasing office inquiring when I was going to take care of my "Balance". When he informed me that my rent 'wasn't' paid I informed him of when I paid and who I had given it too and he said he thinks he knew who it was. After asking my if the money had came out of my bank account...
I am totally upset with the conditions of the parking lot and the sidewalks at Aspen Chase following the storm. The ice had to have been at least an inch thick. How can every other lot and road be clear but not here. It is not even safe to leave your apt. The rain stopped hours ago, as you drive by other communities they are all clear and the walk in front of the office is cleared but not in front of any of the buildings.
I wanted to quickly give everyone an update on our plan of action today to tackle the ice storm from last night. Unfortunately as of right now we can not use salt, as the weather has turned to rain. If we attempted to salt sidewalks during the rain in would wash everything out and not have an effect on the ice. The team is ready to salt immediately, once the rain stops. If you have to go outside please use extremely caution while walking. If you have any questions please let the office know. Thank you and have an amazing day!
Salting needs to be a priority. When i walked onto the walkway i slipped fell all the way into the street because the walkway, sidewalk, and grass are all iced over. Salt the walkways! People can get hurt.
So this has been an ongoing problem. Out of all seadons this would happen during the winter months. Having hot water for a shower is a gamble. What needs to happen to get hot water when needed? Hot water tank replacement or multiple hot water tanks? Why would there only be one hot water tank for a whole building.