Aspen Chase

Aspen Chase Apartments
2960 International Drive
Ypsilanti, Michigan, 48197


  • Phone: 734-434-0297
  • Email:
    aspenchase@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
alimata's picture

Fumes from bathtub reglazing

Feedback Problem for Aspen Chase

I have called multiple times regarding the bathtub reglazing that took place on Sep 30. The note left indicated that the apartment should not be occupied for up to 4 hours after completion, the work was completed at 4pm. I came back at 10pm and the fumes were so strong, I nearly passed out and was forced to get a hotel room for the night. I have called multiple times about this. If a manager doesn't call me to discuss how to make this right, I will be forced to make a formal complaint with the city of Ypsilanti...

mikemagiera's picture
mikemagiera McKinley Employee

Hello Ali,

Thank you for taking the time to speak to me on the phone today and I wanted to apologize once again. Please send me over the neccesary documents and we will move forward from there. Have a great day!

Thank you,

Michael Magiera


StacyKoss's picture

Reminder Aspen Chase Leasing Office Opening at 11am on October 4th

Announcement for Aspen Chase

Good Evening Aspen Chase Residents,

We wanted to send out a friendly reminder that our office will be opening at 11am on Friday, October 4th. In the event of a maintenance emergency prior to opening, please contact the office at 734-434-0297 and follow the prompts to be connected to a member of our maintenance team.

We appreciate your understanding and hope you have a wonderful rest of your week.

Stacy Koss | Senior Sales Associate



toridanielle71's picture

THANKS!!!

Feedback Problem for Aspen Chase

I just want to give a big THANKS to the person who let their dog jump on my car and scratched my car so hard that the scratches are embedded into my back fender!

StacyKoss's picture
StacyKoss McKinley Employee

Hi Tori,

Thank you for taking the time to talk with me a moment ago about this situation. Again I am sorry that this happened and please keep us updated if you find out any other information. If you have any further questions or concerns please do not hesitate contacting me. 

Have a wonderful day! 

Stacy 


StacyKoss's picture

Aspen Chase Office Hours For Friday October 4th

Announcement for Aspen Chase

Good Morning Aspen Chase Residents,

We would like to inform you of a late opening for the management office on Friday, October 4, 2019. The office will be opening at 11 am on Friday and will close at 6 pm. In the event of a maintenance emergency prior to opening, please contact the office at 734-434-0297 and follow the prompts to be connected to a member of our maintenance team.

We appreciate your understanding and hope you have a wonderful rest of your week.

Stacy Koss | Senior Sales Associate



RM0907's picture

Link under bathroom sink

Feedback Problem for Aspen Chase

There are multiple leaks under my bathroom sink which has damaged a lot of items. Water drips under sink after running water from the faucet. I would like to be there when maintenance comes to make sure its completed.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Robyn,

Thank you for taking the time to complete our survey and I am sorry to hear about this issue. I just left you a voicemail so please give us a call back at (734) 434-0297 to setup a time for us to fix this. Have a great day!

Thank you,

Michael Magiera


Micheal's picture

Complaint

Feedback Problem for Aspen Chase

Outside of building #10 are 2 apple trees. No one I know eats the apples. They are a problem. The apples fall to the ground and are a nuisance. They attract unwanted insects. They are all over the grass and in the parking lot. Why cant they be cut down? I agree that some trees should be saved, but these 2 should be gone.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Micheal,

Thank you for taking the time to complete our survey. I will pass your suggestion on to our corporate office to see how they want to proceed. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


Kamerynsmith2000's picture

Outlets

Feedback Problem for Aspen Chase

Maintenance person came and replaced something but outlets in kitchen still don’t work as well as 2 more in the living room and the lights no longer work since he left and our screen door is still broken

mikemagiera's picture
mikemagiera McKinley Employee

Hello Kameryn,

Thank you for taking the time to complete our survey and I am sorry to hear about these issues. I see the open work order so we should be by shortly to take care of this for you. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


StacyKoss's picture

Come Out Today from 3-5pm for the Pooch Plunge

Announcement for Aspen Chase

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cbeaulieu's picture

Garbage

Feedback Problem for Aspen Chase

The 2751 building is still not getting a lot of attention in terms of dog poop/garbage cleanup. It is still gross. I genuinely don't understand what's happening here, since everything always looked great over the summer. Why has there been such a downturn in keeping the surrounding areas around the building clean?...

cbeaulieu's picture
cbeaulieu

For example, there is a small liquor bottle and two piles of dog poop outside my apartment that my dog is not responsible for and I refuse to pick up.


Rocioguzman's picture

Upstairs neighbors

Feedback Problem for Aspen Chase

My neighbors upstairs are always pacing around throughout the night. AT 1AM they are walking waking my one year up or me. I don't mind it during the day Its understandable but at night its very annoying. My baby go sleep around 9 and the noises wakes her up at least twice. Ive been living here for over a year. The other neighbors were never like this. The past 2 weeks its been the worse experience with a neighbor since i moved here. Its not a quiet place to live AND SLEEP anymore...

Kia000's picture
Kia000

girl me n my bf had that same problems except it was a couple in they kept having sex in they was a big couple in we force they ass out cause we couldnt take the noise no more all that moaning in bumping in all but they wont do nun unless its threats involve u keep callin the office they do something about cause every since we got NEW MANAGEMENT ITS BEEN TERRIBLE NO CAP

Rocioguzman's picture
Rocioguzman

I am going to the office, havent sleep good in days! My little baby is over stressed. I ll go to the office and see what they said.
My baby and me just need sleep. I really can tolerate this at day time but nigths is been a nightmare.
I missed my neighbors :(