Aspen Chase

Aspen Chase Apartments
2960 International Drive
Ypsilanti, Michigan, 48197


  • Phone: 734-434-0297
  • Email:
    aspenchase@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
Dougbeyer's picture

I just don't get it

Feedback Problem for Aspen Chase

When you tell anyone on this complex about things you see and problem no one fixes the problem. But the roads look nice, the lawn is always cut even when it doesn't need it. Light on the building stay on for years. This might just be my last year here...

mikemagiera's picture
mikemagiera McKinley Employee

Hello Douglas,

Thank you for taking the time to speak to me on the phone today. Please let us know if there is anything that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


lmuta's picture

Bookcase in main hallway

Feedback Problem for Aspen Chase

Hello, there is a random, empty bookcase in the 1st floor hallway in building 2034 and its been there for a few weeks. Can staff remove it? It blocks all the mailboxes in this building.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Lebeeb,

Thank you for reaching out to us and I am sorry to hear about this issue. I have entered in a work order for our maintenance team to take care of this. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


cbeaulieu's picture

Floor is soaked in 2751

Feedback Problem for Aspen Chase

I don't know what's going on with the first floor, but the carpet is soaked. This has been an issue for about the past week. Wet floors are a health hazard because they are sure to attract mold. Could something be done about this?...

mikemagiera's picture
mikemagiera McKinley Employee

Hello Claire,

Thank you for taking the time to complete our survey and I am sorry to hear bout this issue. I have put in a work order for our maintenance team to take a look at this. Please let me know if there is anything else that I can help you with and I hope you have a great day!

Thank you,

Michael Magiera


JSMedina13's picture

Dog Poop Everywhere

Feedback Problem for Aspen Chase

Can we please enforce the dog policy? Specifically cleaning up after dogs. The dog run is full of crap. The grass between the 2760 building and the others is full of crap and getting worst every day! There's dog bags there and a trash can nearby. These people obviously don't care and need to start getting fined, per the pet agreement document. It's disgusting and unsanitary. Not just for other dogs but for kids too. I've seen kids playing in that grass! This is completely unacceptable. I also own a dog so I know from experience that it's not that hard to clean up...

mikemagiera's picture
mikemagiera McKinley Employee

Hello Jessica,

Thank you for taking the time to complete our survey and I am sorry to hear about this issue. I will let my maintenance team know so they can clean this up and I will also send out a reminder to these residents about our pet policy. Please let me know if there is anything else that I can help you with and I hope you have a great day!

Thank you,

Michael Magiera

Stephaniemoebs's picture
Stephaniemoebs

Hi my boyfriend and I just moved into a unit in building 2651 (lease transfer). Tonight as my boyfriend was coming home, around 11, a young woman stopped him and asked him if he put a note on her door. He told her he had no idea what she was talking about and entered our unit. A few moment after she repeatedly banged on our door until I opened and accused of going through her trash and said she had made a police report against us. I also confirmed I had no idea what she was talking about, yet she continued to harass and threat us. The funny thing is, I have no idea where she lives either (because we did not do what we are being accused of) so, if she says anything about this know that we are cluless, anf if she continues to harass resident please ask her to leave.

Thank you

Stephanie

Stephaniemoebs's picture
Stephaniemoebs

Hi my boyfriend and I just moved into a unit in building 2651 (lease transfer). Tonight as my boyfriend was coming home, around 11, a young woman stopped him and asked him if he put a note on her door. He told her he had no idea what she was talking about and entered our unit. A few moments after she repeatedly banged on our door until I opened and she accused us of going through her trash and said she had made a police report against us. I also confirmed I had no idea what she was talking about, yet she continued to harass and threaten us. The funny thing is, I have no idea where she lives either (because we did not do what we are being accused of) so, if she says anything about this know that we are cluless, and if she continues to harass residents please ask her to leave.

Thank you

Stephanie


mbw682's picture

People not Cleaning Up after Their Dogs

Feedback Problem for Aspen Chase

There are people in the community who do not clean up after their dogs. It’s rude and inconsiderate to not pick up after your dogs. We all share common grounds and no one wants to step in dog shit - we clean up after our dogs and after other people’s dogs simply because we don’t want to step in someone else’s dog’s shit.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Kimberly,

Thank you for reaching out to us and I am sorry to hear about this issue. I will let our maintenance team know so they can spend more time addressing this. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera

JSMedina13's picture
JSMedina13

Yes! Especially in the dog run area! It's disgusting, please pick up after your dog people! Someone has been leaving their dog's waste in the grassy area in front of the 2760 building. There's more shit there every single day! It's ridiculous!


toridanielle71's picture

Smell

Feedback Problem for Aspen Chase

Guess some lady came and did some cleaning in building 2780 at about 1 PM and there is a really strong paint like smell throughout the building and in my apartment. .

mikemagiera's picture
mikemagiera McKinley Employee

Hello Tori,

Thank you for taking the time to complete our survey and I am sorry to hear about this issue. I will send a maintenance technician to your building to see if there is anything that we can do about this smell. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


mary.ohno@gmail.com's picture

Visit

Feedback Question for Aspen Chase

Why did maintenance come in twice when I did not request it and not leave a note? The bedroom closet was left open and blankets moved and left out. My cat was freaked.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Mary,

Thank you for reaching out to us and I am sorry to hear about this issue. I just left you a voicemail so please give us a call back at (734) 434-0297 if you have any questions. Have a great day!

Thank you,

Michael Magiera


toridanielle71's picture

MOLD ISSUES AND NO ONE CARING

Feedback Problem for Aspen Chase

I reported mold in my apartment between the kitchen cabinet and dishwasher on Friday, August 9th at 10:15 AM. I was told that someone would be out right away. No one showed up, I had taken the day off of work to go to a funeral that I missed. No one bothered to call and tell me that all of the maintenance crew had left for the day, so when I called at about 5:15 PM to see if anyone was coming, I was told "someone will be out Monday". I wanted to be here to talk to someone about the issue because I had some general questions and concerns about the mold because I do have a cat that...

mikemagiera's picture
mikemagiera McKinley Employee

Hello Tori,

Thank you for taking the time to complete our survey and I am sorry to hear bout this issue. I know you met with our maintenance supervisor yesterday and everything should be taken care of in your home. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


rtilley's picture

Michael, Stacy, and Maintenance team are wonderful

Feedback Praise for Aspen Chase

I had a chip in my sink about 2 weeks ago so I called to have it fixed. Michael and Stacy were very helpful in putting in the request and ordering the parts. The maintenance team did a fantastic job with the sink replacement and I want to thank all of the staff for being so professional. : )

mikemagiera's picture
mikemagiera McKinley Employee

Hello Rebekah,

Thank you for taking the time to complete our survey and I am glad to hear that you enjoy living here. Please let us know if there is anything that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


madisonlora's picture

Need and Update on my work order

Feedback Problem for Aspen Chase

I put in a service request for my air conditioner to be fixed. They came, threw all of the stuff in my closet all over the floor, then left without leaving a note. I have not received any kind of update on what is going on or what needs to be fixed. This is extremely unprofessional and unreliable. I would like to know what is going on in my living space and I would also like for my items to be respected.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Madison,

Thank you for reaching out to us and I am sorry to hear about this issue. Our maintenance team fixed your AC unit today so it should be working properly now. Please let me know if there is anything that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera