Hi! Just wanted to mentioned how super fabulous maintenance technician Mark is! He is super polite and efficient. After having the same issue with our stove for a while, Mark took the time to investigate what the problem was and really fix it. It is the second time he has done work in our apartment and everything has been fixed well and fast! Thank you so much Mark!
Thank you for taking the time to complete our survey. I am glad to hear that Mark did an excellent job inside your home. Please let us know if there is anything else that we can help you with and I hope you have a great day!
The areas around 2751 have a ton of trash and such around, especially in that area by the parking lot. It would be nice if this area got more attention. Also, it would be nice if I didn't have to post some version of this message every few weeks in order to get trash picked up around the building...
Thank you for reaching out to us and I am sorry to hear about this issue. I have notified my maintenance supervisor of this issue, so they can pay more attention to this area of the property. Please let me know if there is anything else that we can help you with and I hope you have a great day!
In the back of the complex, by buildings 11 and 12, there is an excessive amount of dog poop that owners keep failing to pick up. There's even poop on the sidewalk! I can also see that the poop bags have been stocked. Can something please be done about this?!...
Thank you for taking the time to complete our survey. I have entered in a work order for our maintenance team to stop by this area and clean up the community grounds. Please let us know if there is anything else that we can help you with and I hope you have a great day!
The stairs next door leading to the laundry room (next to 2680) are uneven. It’s hard to maneuver them especially when carrying down a laundry basket. Tonight I tripped and fell down them and I’m pregnant. They need to be fixed. I’m now having to rest and make sure I’m ok.
Thank you for taking the time to to speak to me on the phone today and I am sorry to hear about this issue. I have entered in a work order for our maintenance team to take care of this for you. Please let us know if there is anything else that we can help you with and I hope you have a great day!
November 12, 2019 - 10:56am - Posted by mikemagiera McKinley Employee
Good Morning,
It is another beautiful morning! And thankfully, a snow-free morning :)
I am pleased to notify you that all walkways have been cleared at this time. You have easy passage to travel if needed. We are continuing our efforts to clean-up trouble areas and apply salt throughout the community. The parking lots are drivable and we will work on plowing any open areas this morning.
As always, please reach out to the Leasing Office if you notice any trouble spots. We will be addressing areas we know about, but if you see something we have not, please give us a...
November 11, 2019 - 3:13pm - Posted by StacyKoss McKinley Employee
Good afternoon Aspen Chase Residents!
Due to the continued snowfall and dangerous road conditions, our office will be closing early at 5:00 PM today. We will resume regular business hours tomorrow and will be open from 10:00 AM until 6:00 PM.
If you need to get in touch with our emergency maintenance team, please call the office at 734-434-0297 and follow the prompts to be connected to one of our maintenance technicians.
Thank you all for your understanding and stay safe!
November 11, 2019 - 1:14pm - Posted by mikemagiera McKinley Employee
Dear Aspen Chase Residents,
The veterans in our country show the most valued trait in civic virtue; selflessness, the ability to put their entire country before themselves as individuals. Veterans devote their entire lives to the improvement of society, in the hope that we do not befall the same mistakes as those before us. Veterans are those who have volunteered themselves for their country, they are the people we salute every day, the men and women we respect in the highest honor.
Please join me as we honor and warmly thank all Veterans everywhere, on this most...
The back door of 2751 still is not fixed, as someone noted a few weeks back. This is a safety issue, as anybody could walk into the building. Can someone come fix this please?
Thank you for taking the time to complete our survey and I am sorry to hear about this issue. I have entered in a work order for our maintenance team to fix this. Please let me know if there is anything else that we can help you with and I hope you have a great day!
November 11, 2019 - 11:28am - Posted by mikemagiera McKinley Employee
Good Morning Aspen Chase Residents!
It seems as though winter has officially arrived! As you may have noticed, there is a considerable amount of snow on the ground at this time. The snow began to stick around 6 AM and it looks like it will continue throughout the day. I want to keep you informed as to what our plans are for ensuring the community is safe and passable.
Our team of dedicated Maintenance Technicians is hard at work as we speak. They will be clearing snow from the entrances and sidewalks first, then applying salt to the surfaces as well as plowing the main...
November 10, 2019 - 12:27pm - Posted by katiesnow14
For the past couple months the apartment above my roommates and I have been SO LOUD. There are constant thuds coming from the ceiling, as I'm not sure what they do but it seems as if they spend their day (starting at 6 am everyday) running back and fourth from wall to wall I their apartment. Sometimes it gets so loud that the doors in our apartment will rattle. I have already knocked on the door and asked them to be more aware of the noise they are creating but it did us no help. I'm exhausted by this inconvenience, it keeps all my roommates and I awake everyday. We just want some...
Thank you for reaching out to us and I am sorry to hear about this issue. I will be reaching out to your neighbors to remind them of our community rules. Please let me know if there is anything else that we can help you with and I hope you have a great day!
Thank you,
Michael Magiera
wepople
November 11, 2019 - 7:29pm
First let me apologize for my 2 year old's noise. We do our best to keep him quiet. During the week he does get up a 6:30 and is out the door by 7:00 then does not return home untill 6:00pm and is in bed at 8:00. So last knight when you thoughtfully pounded on your ceiling at 9:45 pm you could have woken him up to hear him cry. We do not let him play in the hall way but there are other children in this building as well. We will continue to do our best to keep him quiet, but we ask for your patience as we continue to try taming a 2 year old, if you have any tips we are all ears.
Rocioguzman
November 27, 2019 - 8:13am
Youre so lucky if your neighbors were nice and understand that people.need to sleep, or just feel in peace at home. I been having this problem for months and the noise is loud that you cant go sleep or they just woke us up anytime. I already tall with the office a d instead of do something about this loud neighbors they offer me to move ( i been here for more than a year not having any problem with neighbors everything was perfect) and this people since day first they been a nightmare. Unfortunately i couldnt move cause my babysitter would not go farther to take care of my 1 year old. Sadly i am stuck here, for some people.is hard understand that home is our place to be in peace. Anyways good luck :)
Hello Laura,
Thank you for taking the time to complete our survey. I am glad to hear that Mark did an excellent job inside your home. Please let us know if there is anything else that we can help you with and I hope you have a great day!
Thank you,
Michael Magiera