Thank you for reaching out to us. You are allowed to change your shower head however please make sure that you switch it back to the old one before your move out, or you may put in a service request and we will switch it for you. Have a great day!
One of the washers in 2981 has been full of water for the last 2 weeks which means there are only 2 working machines. Could this issue be addressed ASAP.
Thank you for taking the time to speak to me on the phone today. I have entered in the work order to get this washer fixed. Please let us know if there is anything else that we can help you with and I hope you have a great day!
to leave their huge bikes in hallway, the door does not lock, the buzzer is broken every time, remind people to pickup their trash and dog poop, cat poop, kids diapers, animal toys etc
Thank you for taking the time to complete our survey and I am sorry to hear about these issues. I will be reaching out to the other residents in your building to remind them of our policies. Please let us know if there is anything else that we can help you with and I hope you have a great day!
Talked to Prince about the same mold issue that I'm having when the city was here. I was told to put in another service request and I am asking for Prince to come take a look at the issue since he knows what I am talking about and to look at the cracks in my ceiling again...
Thank you for taking the time to complete our survey and I see we have an open work order for this issue. Please let us know if there is anything else that we can help you with and I hope you have a great day!
The cleaning staff does a good job in hallways...people leave their junk after wards or because they forget to pick up their junk. Also my neighbor across the hall from me who has garden thinks we should trade apartments however I am not interested in this due to my MS and bone cancer.
Thank you for taking the time to complete our survey. I will reach out to your neighbors to remind them not to leave their possessions in the building hallways. Please let me know if there is anything else that I can help you with!
In 2921 Hallway there is a huge bike parked in hallway. Trash on top of mailbox. Also our buzzer is no longer working at door on north end facing the office.
Thank you for taking the time to complete our survey and I am sorry to hear about these issues. I have entered in a work order for our maintenance team to take care of these problems. Please let us know if there is anything else that we can help you with and I hope you have a great day!
People on top floor or downstairs not sure. They smoking. a lot i am getting tired of my apsrtmente smelling cigarrete or whatever it is...... my baby 1 year old and definitely she cant be breathing this horrible smell, is insane. I really like a answer for this problem that has 2 months and i dont see they control they way to smoke that much. Like to know if problem continues, thinking on moving to a smoke.free apartments.
Thank you for taking the time to complete our survey and I am sorry to hear about this issue. I just left you a voicemail so please give us a call back at (734) 434-0297. Have a great day!
The laundry machines in building 2 entry 2940 have been saying error a lot recently. It really makes it hard for people to do laundry when the machines aren't working :(...
Thank you for taking the time to complete our survey. I have entered in a work order with the third party company that operates the washing machines in order to get this resolved. Please let us know if there is anything else that we can help you with and I hope you have a great day!
Thank you,
Michael Magiera
toridanielle71
Sep 4
I agree. The same was going on for the dryer in 2780, and took $3 in quarters from me. I had to start using the laundromat
Hey, I'm in building 16, and people have been leaving their trash in the hallways. The trash on the 2nd floor has been here all week, and the trash on the 3rd floor has been here for 3 weeks. It smells, and I'm concerned about rodents and bugs being attracted. Can you please help?...
Thank you for reaching out to us and I am sorry to hear about this issue. I will have our cleaners stop by your building tomorrow to make sure that this is cleaned up. I will also reach out to the other residents in your building to remind them not to store garbage in the building hallways.
I still have an issue with my cold water. I have contacted YCUA and they told me it is not normal for the water to be as warm as mine is, that it is a building issue. It is as warm as bath water. And sometimes the hot is scalding hot and with no cold water it hard to balance. Maybe another look near the hot water tank is needed. Ty
Thank you for reaching out to us and I am sorry to hear about this issue. I have entered in a work order for our maintenance team to take a look at this. Please let us know if there is anything else that we can help you with and I hope you have a great day!
Hello Kimberly,
Thank you for reaching out to us. You are allowed to change your shower head however please make sure that you switch it back to the old one before your move out, or you may put in a service request and we will switch it for you. Have a great day!
Thank you,
Michael Magiera
Thank you for letting us know. We appreciate it.