Thank you for reaching out to us. The swimming pool is now open from 10A.M through 9P.M. everyday. Please let me know if there is anything else that we can help you with and I hope you have a great day!
I hope you are enjoying this wonderful weather! In observance of Memorial Day, our office will be closed on the following dates:
Saturday, May 25th Sunday, May 26th Monday, May 27th
Our office will resume regular business hours on Tuesday, May 28, 2019 from 10 AM to 6 PM. If you experience a maintenance emergency, please contact our Emergency Maintenance Team by calling our office number at 734-434-0297 and follow the prompts. Our Emergency Maintenance Team will be happy to assist you!
Thank you for taking the time to complete our survey and I am sorry to hear about this issue. I just left you a voicemail but please stop by our office to pick up your new building key. Please let us know if there is anything else that we can help you with and I hope you have a great day!
Thank you for reaching out to us and I am sorry to hear about this issue. We just cut you a new building key and tested it out so please stop by the office to pick it up. Please let us know if there is anything else that we can help you with and I hope you have a great day!
Not sure if this is a website issue or something with PayLease, but while submitting my rent payment it errored (so it didn't show that it was submitted). I did get an email with my receipt, so it seems to have gone through. Just in case anyone else gets this -- check your email before trying to submit payment again!...
Thank you for reaching out to us and I am sorry to hear about this issue. Mckinley is currently updating the back end of this website so some users are experiencing this error. Please let me know if there is anything else that I can help you with and I hope you have a great day!
Thank you for taking the time to speak to me on the phone today. They should have the website restored shortly. Please let me know if there is anything else that I can help you with and I hope you have a great day!
We will be closing out office early today at 4pm. We do have emergency maintenance ready to go if needed by calling 734-434-0297. We are sorry for any inconvenience this may cause. The office will be re-opening at regular time tomorrow at 10am.
Hi, I cannot submit a maintenance request because of the referenced error. Our washing machine will not power on and needs service in building 2970, thank you.
Thank you for reaching out to us and I am sorry to hear about this issue. We have reported this to the laundry machine company so they should be by shortly to get this fixed. We also should have the My.Mckinley website fully restored soon so everything will be working again. Have a great day!
I have no Idea why. But I am not allowed to submit a service request OR make payments on rent. it keeps giving me this error. I already tried calling the office, logging off and on a couple times, and restarting my devices to no success.
The front door (facing the parking lot) of building 18 is not locking. It closes but the latch doesn't catch so anyone can just open it. Please fix as soon as possible. Thank you...
Thank you for taking the time to complete our survey and I am sorry to hear about this issue. My maintenance team has stopped by and fixed this issue so everything should be working properly now. Please let us know if there is anything else that we can help you with and I hope you have a great day!
Hello Jessica,
Thank you for reaching out to us. The swimming pool is now open from 10A.M through 9P.M. everyday. Please let me know if there is anything else that we can help you with and I hope you have a great day!
Thank you,
Michael Magiera