Aspen Chase

Aspen Chase Apartments
2960 International Drive
Ypsilanti, Michigan, 48197


  • Phone: 734-434-0297
  • Email:
    aspenchase@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
kwilkinson's picture

Neighborhood Watch

Announcement for Aspen Chase

We are forming a neighborhood watch. Sign up at the clubhouse to be a Building Liason or a Committee Member.


kwilkinson's picture
kwilkinson McKinley Employee

We are wanting to have one person per building who would work with, and communicate to the Committee Members of issues in that specific building and around the property, as well as present ideas and solutions. The Committee Members would meet with myself and our LPS officers once a month and would report back to the building liaisons of the results.

The Committee Member would be in charge of filling out reports that would come to me and assisting with other duties.

The Building Liaison would be the point of contact for the the residents in that building.

Tatrai123's picture
Tatrai123

Its a great idea!


trill.melito's picture

Fix the Door Bell!!!!Please !!!with sugar on top...

Feedback Problem for Aspen Chase

Are Door Bell for the second time has stopped working, But not just mine the whole apt building and I have seen no one even come out and look at it..This makes it hard for Fed x to deliver even the Pizza man has problems...Plus it seems every time I go over to put money on my card so I can wash cloths after hrs I can't get in to the work out area because the door there is broken as well..all well and good till I have one load of wash in and no money to put it in the dryer...Scott july, 11,2010...

wepps's picture
wepps McKinley Employee

Thanks for the head's up! What is your apartment number? I am in the office today until four, feel free to call me at 734.434.0297

daniel.martin's picture
daniel.martin McKinley Employee

Please let us know what building this is so that we can take care of this issue. If you have called in a service request someone is scheduled to resolve the issue.

Thank you for your feedback.

Dan Martin
Maint. Supervisor

trill.melito's picture
trill.melito

Sorry, it's 2900 (Building 3, the door closest to the office/pool).

wepps's picture
wepps McKinley Employee

On it! Thanks again.


kwilkinson's picture

Office Hours

Announcement for Aspen Chase

Our office hours are:Monday, Tuesday, Thursday and Friday from 9 a.m. to 6 p.m.Wednesday from 10 a.m. to 7 p.m.Saturday from 10 a.m. to 5 p.m.Sunday from 12 p.m. to 6 p.m.


kwilkinson's picture
kwilkinson McKinley Employee

Ooops....Sunday hours are 12 p.m. to 4 p.m. SORRY


kwilkinson's picture

TRI-COMMUNITY GARAGE SALE

Event for Aspen Chase



kwilkinson's picture

TRI-COMMUNITY GARAGE SALE!

Announcement for Aspen Chase

Thanks to a suggestion from Aspen resident, Brittany...we are having a Tri-County Garage Sale on Saturday, July 31, 2010 from 10 a.m. to 4 p.m. Our sister properties, The Villa's (next door) and Golfside Lake (across the street) will hold one on their property at the same time!If you have goods that you want to sell; come sign up for a spot. You will provide your own table, price your own items and man your table during the sale. Set up starts at 9:00 a.m.We will be posting flyers around the building today!


kwilkinson's picture
kwilkinson McKinley Employee

Sign up at the clubhouse!!!


wepps's picture

Pool Party today!

Announcement for Aspen Chase

Starting today at 3pm, come down to pool for snacks and cool contests!



Zorro1267's picture

3 Way Stops

Feedback Question for Aspen Chase

There should be 3 way stops near the pool and near the center of the complex. As it is now, the stop signs on the main strip imply that the side-streets have the right of way.

wepps's picture
wepps McKinley Employee

Thank you for your comment! You are correct, the side streets have right of way, so vehicles on the main strip are expected to come to a complete stop. Our residents who ride the bus have commented that they have a much easier time using the cross walk. Be sure to make it down today for the pool party!

Zorro1267's picture
Zorro1267

I am saying that the side streets should be made to stop too. I nearly had an accident one time because I had stopped and there was a side street car that was just pulling up to the intersection. I started to go because I thought I had the right of way over the side street car, but the side street car pulled out in front of me and I had to slam on the brakes.

mzimmerman's picture
mzimmerman McKinley Employee

Thank you for clarifying. I will let Dan know that you would like to have a stop sign there as well and have him look at it to see what can be done. I appreciate you letting us know.

daniel.martin's picture
daniel.martin McKinley Employee

The Aspen Chase team installed stop signs yesterday, at the three way stop areas. Hopefully this helps with any confusion on the site.

Thank you,

Dan Martin
Maint. Supervisor


tankbusta's picture

Maintenance Phone?

Feedback Problem for Aspen Chase

I have left voicemails for the maintenance department at least 3 times within a period of 2 weeks and NEVER get a call back. The last time I had to call the main office to get a maintenance request in and I had asked to be called *before* they did it but I was not and they went ahead and did it anyways. Is this what I have to do from now on?

daniel.martin's picture
daniel.martin McKinley Employee

I apologize for the inconvenience. Please let me know what apartment you are in and the issue you have. 2 weeks is unacceptable and I apreciate your feed back, so that I can address issues like this with my team.
Thank you,

Dan Martin
Maintenance Supervisor

tankbusta's picture
tankbusta

My mailbox - the key broke off inside. I understand that you may have to order something or it would take a bit longer to fix it but I would at least like an update.

I will call again on my way home.

daniel.martin's picture
daniel.martin McKinley Employee

I believe we addressed the issue the morning you posted the above comment. Please let me know if it was not addressed and we will take care of it right away.
Thank you for your feedback.

Dan Martin
Maintenence Supervisor


wepps's picture

Pool Party!

Announcement for Aspen Chase

Mark your calendars July 9, 2010 from 3pm-6pm Pool Party, with DJ!!!


byrnediane's picture
byrnediane

Sounds like fun. Do we need to bring anything food wise?

wepps's picture
wepps McKinley Employee

No you don't have to bring anything, we look forward to seeing you!


wattm's picture

maintenance

Feedback Problem for Aspen Chase

My screen door was broken when I moved in in July 09. I have since called around 4 times to have it repaired and, alas, it has not yet been addressed. I'm sorry, but that's a little ridiculous...

wepps's picture
wepps McKinley Employee

Thank you for the feedback. What is your apartment number?

Having any maint. issue linger, no matter how small, is unacceptable to us. I will assume you give the maintenance team permission to enter your apartment and put your work order in as an emergency. Please call my cell, if it not been fixed to your satisfaction within the next 24 hrs.

Will Epps
734.474.8692

daniel.martin's picture
daniel.martin McKinley Employee

I appologize for the inconvenience. Please call the maintenence number and I will make sure that your screen gets fixed. If you could respond with your apt. #, it would be appreciated, so that I can research the history. I find this very unacceptable and embarassing.

Thank you for your feed back,

Dan Martin
Maintenence Supervisor
Aspen Chase

wattm's picture
wattm

Thank you! It's 1529B. I give you guys permission to enter.

wattm's picture
wattm

It's 1529B. The last time I called it was supposed to be piggybacked on an actual emergency (my toilet was clogged), but it wasn't solved. Thank you for responding! I really appreciate it...especially since the weather is getting progressively nicer and the use of my screen would be wonderful.

wepps's picture
wepps McKinley Employee

No problem, thank you!

kwilkinson's picture
kwilkinson McKinley Employee

I encourage all residents to contact me directly when service requests are not handled properly or promptly. Our entire team is dedicated to providing good customer service; however, if I don't know about it, I cannot help. 2009 is way toooooo long to be inconvenienced! Please contact me directly: 734-434-0297.

Have a great day!

kwilkinson's picture
kwilkinson McKinley Employee

I was notified that your screen was taken care of today. Please contact me if you have any further issues.

wattm's picture
wattm

Yes, everything worked out fine! Thank you all so much for your diligent work and cooperation!

kwilkinson's picture
kwilkinson McKinley Employee

Great!!!