Aspen Chase

Aspen Chase Apartments
2960 International Drive
Ypsilanti, Michigan, 48197


  • Phone: 734-434-0297
  • Email:
    aspenchase@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
douglasbeyer's picture

thank you

Feedback Praise for Aspen Chase

I want to complement your maintenance man Tom,he was very professional and very polite,He fixed my disposal cleaned up any mess.You should be very proud to have a man like him working for McKinley,he's a asset to the company.Doug Beyer Building 14 apt 1420c...

Kgorski71's picture
Kgorski71 McKinley Employee

Great! Thank you so much for the feebback, Doug! We appreciate your kind words, and YES, we are very lucky to have Tom as part of the McKinley family! Have a great weekend!


dlew's picture

Your Energy Savings!

Announcement for Aspen Chase

Dear Residents,To help improve the quality of your apartment home and community, McKinley has established a partnership with DTE Energy to be more efficient. You will soon be receiving the upgrades listed below:- Energy Star compact fluorescent light bulbs (up to 12 per unit)- Low flow shower heads- Low flow faucet aerators in kitchen and bath Once completed, our installers will leave you information on how these services save you money and energy.Qualified program representatives will complete the installation of these services along with a member of the Aspen Chase staff between 9am and...



nonhippie20's picture

disposal repair

Feedback Praise for Aspen Chase

Just got onto my.mckinley for the first time and thought I would share a great maintenance experience i had a few days before Thanksgiving. My disposal had been not working for a few weeks and I had been busy but finally found time to call maintenance. I called at 4 pm and they actually got someone out to my apartment that evening. Mike was maintenance man who showed up and he was awesome. He was very polite and friendly and got everything fixed and in working order in no time at all. Been here a year and a half and it's the only maintenance issue I have had and it was fixed in an...

daniel.martin's picture
daniel.martin McKinley Employee

Thank you for your feedback,

It is positive feedback, such as this, that makes me very proud of the staff, at Aspen Chase. We strive to make everyone's experience here a positive one. I will certainly share this with Mike. Please do not hesitate to let us know of any issues we may address.

Thank you,

Dan Martin
Maint. Supervisor
Aspen Chase


cherman's picture

Housekeeping Inside Buildings

Feedback Problem for Aspen Chase

It says in your response to Tatrai123's post that the staff tries to get to every building everyday. I have NEVER seen anyone inside my building cleaning, and I'm here quite often. Especially in the winter, vacuuming the floors is essential because there is so much salt outside that it gets tracked in all the way into my apartment. It's disgusting. I'd really love to see the hallways at least being vacuumed once a week. The salt just keeps piling up...

wepps's picture
wepps McKinley Employee

Casey, thank you for the email. While I can completely understand how you may have never witnessed a cleaner in your hallway, I want to re-iterate that every building hallway is walked every weekday. This is important to me as I walk many of the buildings daily myself. My cleaner for your building was out today, but will be here tomorrow and the remainder of the week.

I will absolutely see to it that your building is cleaned first thing tomorrow, please call or email me with more feedback anytime tomorrow as well. Have a good night, and let me know if you need anything else.

William Epps
734.434.0297
wepps@mckinley.com


douglasbeyer's picture

Douglas m Beyer

Feedback Problem for Aspen Chase

I think that its wrong that I have to pay for solar carpet to throw away there old carpet in our dumper.I pay to have the garbage to b picked up but I have to walk to another dumpster to put my trash in.It's just not right,then there is garbage all over the ground because it full of carpet.Please look in to this.Doug Beyer I'm in 2661 building 14 1420c...

wepps's picture
wepps McKinley Employee

Hey Doug, I think you're right. All contractors are to use a separate bin, located behind our maintenance shop. Thank you for bringing this to my attention, I will absolutely be holding Solar and any other contractor accountable. Have a great New Year sir, and thanks again.


dnmack's picture

Rent

Feedback Problem for Aspen Chase

Me and my roommates have hit some financial difficulties recently. We are all current students at Washtenaw Community College, and have lots of financial aid coming in. We would like to know if it would be ok for us to pay the rent a bit late for January. classes start for us on the 9th and we will be receiving our checks about two weeks into the semester. We have all agreed that as soon as we get the money we will be more than happy to pay January rent plus any late fees, February rent, and all the rest of our rent till the end of the lease, so this doesn't happen again. Thank you. ~...

wepps's picture
wepps McKinley Employee

Danielle, I can't tell you how much I appreciate your candor and communicating with us to stay on top of your situation! Using the financial aid is fine, you will have $80 in late fees, however if you can bring in or email me any proof of your enrollment at WCC, I will ask our bookkeeper to not file you in court (avoiding the $150 court filing fee) in January. Thanks again, let me know if you need anything else.

William Epps
wepps@mckinley.com


CPBERGS2621's picture

Office Address ?

Feedback Question for Aspen Chase

If I have my bank mail my rent check to the office, What is the physical address that it should be mailed to? I am setting up Payee's on my online bank account and I am not sure of the address to mail rent to. Also is there an account number? (if there is an account number I will stop in the office to get that personally) Thanks ! Chris...

wepps's picture
wepps McKinley Employee

Hey Chris, hope your weekend was restful! 2960 International Dr. Ypsi, 48197 is office address.


JKearney's picture

New Year's Day Office Hours

Announcement for Aspen Chase

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The Aspen Chase Leasing Office will be closed on January 1, 2011.Please make rental and ISTA payments before January 1, 2011 to ensure late fees are not added.



wepps's picture

From Manager's Desk...

Announcement for Aspen Chase

Hello guys! I hope your weekend is going well thus far! I just wanted to touch base with everyone regarding a few items and as always I encourage your feedback.Did you know... our laundry cards and machines are maintained by a company called Coinmach. If you ever experience a defective laundry card or the washing/dryer machine takes a credit from your card in error, you can get a full refund from Coinmach by calling them at 800.852.9274 or email at www.coinmach.com As a reminder, our new night patrol phone number is 734.434.7880 our patrol officer's...


trill.melito's picture
trill.melito

Ok that sounds great I just have a question for ya. When we first moved into our apartment we had a women that cleaned the halls at least once or twice a month and now we have not had that done in a long time and salt is every where and it has a habit of making its way into our apartment any chance we can get this fixed I live in building 2900 Aspen Chase apartment. Thanks

Mr. Melito

wepps's picture
wepps McKinley Employee

I'll make sure, I like your new profile picture too, pretty cool!


wepps's picture

Loss Prevention

Announcement for Aspen Chase