Aspen Chase

Aspen Chase Apartments
2960 International Drive
Ypsilanti, Michigan, 48197


  • Phone: 734-434-0297
  • Email:
    aspenchase@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
StacyKoss's picture

AT&T Giveaway! Friday, November 1st

Announcement for Aspen Chase

Good Morning Aspen Chase Residents,

We are excited to announce that our local AT&T team will be here on Friday, November 1 st from 10 am-2 pm in the clubhouse. They will be raffling off a Roku Streaming Stick, no purchase necessary! If you are interested in AT&T Fiber internet, please take advantage of this opportunity to chat with an expert in person. If you are interested in AT&T services but cannot attend this event, you can call our local AT&T office at 800-288-3466.

Thank you,

Your Aspen Chase Team



mbw682's picture

Halloween

Feedback Question for Aspen Chase

Just wondering if the kids in the community trick or treat here on Halloween?

mikemagiera's picture
mikemagiera McKinley Employee

Hello Kimberly,

Thank you for reaching out to us. We do encourage children to go trick or treating in our community. Please let me know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


Yjahnavi's picture

The back door of building 2751 does not lock and needs to be fixed ASAP!!!

Feedback Problem for Aspen Chase

The 2751 building back door is not Locking! I have given a notice for about 2-3 times in the leasing office but its not fixed from last one and half month. THE DOOR NEEDS TO BE FIXED IMMEDIATELY. Please Take an Action ASAP!!!

mikemagiera's picture
mikemagiera McKinley Employee

Hello Jahnavi,

Thank you for taking the time to complete our survey and I am sorry to hear about this issue. I have entered in a work order for our maintenance team to fix this. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


DSGT5's picture

2861

Feedback Problem for Aspen Chase

We, my neighbors and I, cannot get into our building. Keys are not working. Front door or back door. Heard someone trying to get in, went downstairs and let in my neighbor. Our keys are getting bent because of the locks and then they are useless. Very frustrating.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Deidre,

Thank you for reaching out to us and I am sorry to hear about this issue. I have entered in a work order for us to fix this. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


Dawn Lavere's picture

Repairs

Feedback Question for Aspen Chase

I received a letter stating some repairs need to be done in my apartment and they are sending a group in on a certain day. This is fine, but can I have them look at one issue while they are here? For some reason, my carpet is bumping up in the living room, which is creating a hump down the middle of the floor and you trip. Can this please be looked at and fixed, if possible? Apartment 2123. Thanks.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Dawn,

Thank you for reaching out to us and I am sorry to hear about this issue. I have entered in a work order to get this taken care of. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


Micheal's picture

Driving too fast.

Feedback Problem for Aspen Chase

The main road through the complex needs more speed bumps or better enforcement of the speed limit. Many, many times I have been passed on the main road by someone in a hurry. I am not in a hurry, myself. I think McKinley should do something about this. Someday someone might get hurt by a speeding driver.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Micheal,

Thank you for taking the time to complete our survey. I will pass your suggestion on to our corporate department as well as to our security company. Please let me know if there is anything that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


rainbowphoenix6's picture

Lazy Maintenance

Feedback Problem for Aspen Chase

The old maintenance people were at lot better. They guy who comes in doesn't fix anything. He just looks at me like I have a problem. I don't know what your vetting process is like, but you need to do better. This is ridiculous. What do we pay rent for if your people can't fix anything?...

mikemagiera's picture
mikemagiera McKinley Employee

Hello Max,

Thank you for taking the time to complete our survey. I just left you a voicemail so please give us a call back at (734) 434-0297 to discuss this. Have a great day!

Thank you,

Michael Magiera


Lizgwitt7's picture

Maintenance feedback

Feedback Problem for Aspen Chase

My maintenance request was fulfilled quickly, which I greatly appreciate, but the person who made the repair did not lock my apartment when they left. Definitely a concern for future requests.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Elizabeth,

Thank you for taking the time to complete our survey and I am sorry to hear about this issue. I just left you a voicemail and I wanted to apologize for this experience. Please give us a call at (734) 434-0297 if there is anything that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


TSharp2011418's picture

The back door of building 2811 does not lock anymore and needs to be fixed ASAP!!! RANDOM PERSON KNOCKING ON DOORS IN BUILDING AT 1AM! THIS IS NOT OKAY!

Feedback Problem for Aspen Chase

The back door of building 2811 no longer locks and it’s open for random people to just walk right in. As I am writing this there is a person knocking on people’s doors at midnight. I did not open the door to see who it was because I did not feel comfortable with it being so late and I was not expecting company. This a major safety issue and needs to be handled ASAP. Also, when replying to this please address me by username not my first name. Thank you

mikemagiera's picture
mikemagiera McKinley Employee

Hello,

Thank you for reaching out to us and I am sorry to hear about this issue. I have entered in a work order for our maintenance team to fix this. Please let me know if there is anything else that I can help you with and I hope you have a great day!

Thank you,

Michael Magiera


Cbeurer's picture

Washer/dryer took money

Feedback Problem for Aspen Chase

I was in the process of doing laundry tonight and power went out. I had 3 washers and two dryers running. After the power went out the machines rest. I then had to reload all the money again. I am currently out $8.75. I expect to be refunded. I am not interested in contacting the company that provides these over priced machines. I expect aspen chase to refund me and then collect their refund from the company that provides these machines. I am not interested in waiting two weeks for a refund that probably will not come.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Christopher,

Thank you for taking the time to complete our survey and I am sorry to hear about this issue. I have credited your account with us so you should be all set. Please let me know if there is anything else that I can help you with and I hope you have a great day!

Thank you,

Michael Magiera