Aspen Chase

Aspen Chase Apartments
2960 International Drive
Ypsilanti, Michigan, 48197


  • Phone: 734-434-0297
  • Email:
    aspenchase@mckinley.com
  • Office Hours:
    Mon 10:00am - 6:00pm
    Tue 10:00am - 6:00pm
    Wed 10:00am - 6:00pm
    Thu 10:00am - 6:00pm
    Fri 10:00am - 6:00pm
    Sat 10:00am - 5:00pm
    Sun By Appointment
  • Resident Handbook:
TJROB's picture

Junk ...

Feedback Question for Aspen Chase

Given how nice you want this place to remain. May be you can ask the individuals above me too take their blanket inside or have it on their porch instead of hanging over it. Also would be nice to have rubber bands and broken coffee cup picked up in hallway.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Robin,

Thank you for reaching out to us and I am sorry to hear about these issues. I will notify our maintenance team so they can take care of these issues. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


RM0907's picture

Holidays/Next Months Rent

Feedback Question for Aspen Chase

Hello! Out of the 4+ years I've lived here I don't think I've ever asked for this but I was just wondering with Christmas around the corner, if it would be possible that this one time could the late fee be waived for me to pay my January rent late on 1/4/19? I usually pay early or on time but I could definitely use those 2 extra days to pay rent with the holidays coming up. Thanks!...

mikemagiera's picture
mikemagiera McKinley Employee

Hello Robyn,

Thank you for taking the time to complete our survey. I just left you a voicemail so please let me know if there is anything else that I can help you with. Have a great day!

Thank you,

Michael Magiera


DSGT5's picture

Dog poop

Feedback Problem for Aspen Chase

My niece works for an apartment complex that takes dna samples from the dogs that live there. Maybe this could be a practice here soon? Then there wouldn’t be poop on sidewalk and grass. Just a suggestion. Ty

mikemagiera's picture
mikemagiera McKinley Employee

Hello Deidre,

Thank you for taking the time to leave us feedback. I will pass your request on to our Area Manager and our corporate office. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


mbrianna's picture

Issues with Tenants? Non tenants?

Feedback Problem for Aspen Chase

So I’ve complained about this three times now. But now, yet again, some person in this complex was drunk and possibly off their meds. Now usually the instances I’ve dealt with them they’ve been relatively harmless but annoying. Last night some drunk person who also claimed to be off their psychotics and claims they live in the complex tried to force his way in my apartment last night. Not only did it take the cops 40 minutes to get here but I was home alone with a crazy dude trying to break down my door. Get your security under check. Install cameras. Do a better screening process. My friend...

chloesecor's picture
chloesecor

I think I know who you are talking about--he doesn't live in the complex anymore, but did live in the building next to you and I see him around the area frequently. I have literally taken alternate routes way out of the way to avoid him due to his frequent harassment when he lived in the complex.

mbrianna's picture
mbrianna

I’m sorry to hear if you’ve had trouble with him too. This isn’t the first crazy tenant or ex tenant I’ve dealt with but now trying to get into my home is pushing the limits.


StacyKoss's picture

Holiday Toy Drive

Announcement for Aspen Chase

...



StacyKoss's picture

No USPS Mail Delivery Service Tomorrow December 5th

Announcement for Aspen Chase

Dear Aspen Chase Residents,

Please see below the notification posted on the USPS website:

President Donald J. Trump has proclaimed Wednesday, December 5, 2018, as a National Day of Mourning in remembrance of former President George H.W. Bush.

Out of respect for the 41 st President of the United States and to honor his vast contributions to our country during his lifetime, and consistent with the Presidential Proclamation, the United States Postal Service will suspend regular mail deliveries, retail services and administrative office activity on December 5th.



audreysieczka's picture

Heat and hot water

Feedback Problem for Aspen Chase

There’s no hot water and my heat isn’t working. There should be no reason for either to be having issues and I am very disappointed in the complex. Features of my apartment break daily and maintenance does nothing but subpar “patch” work.

mikemagiera's picture
mikemagiera McKinley Employee

Hello Audrey,

Thank you for reaching out to us and I am sorry to hear about this issue. I just left you a voicemail so please give us a call back at (734) 434-0297 to schedule an appointment time for us to complete your work order. Have a great day!

Thank you,
Michael Magiera


narensd@umich.edu's picture

Heat not working

Feedback Problem for Aspen Chase

Hi, it's almost 12:00 A.M and I am writing feedback here to express my dis-satisfaction with the maintenance service for Heat . I moved here last month and just under one month I have called maintenance for Heat problem for the fourth time (almost every week). It is not only a inconvenience but also a psychological burden as well. Can you please get this issue fixed once and for all ? I do understand machines are not that predictable but this much unpredictability is really unacceptable. Hope you understand the pain and agony ! Thanks...

mikemagiera's picture
mikemagiera McKinley Employee

Good Morning Narender,

Thank you for reaching out to us and I am sorry to hear about this issue. I know our maintenance technician Mark has reached out to you and he will be by your home today to fix the issue. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera


DavidAbigael1's picture

Smoking in the laundry

Feedback Problem for Aspen Chase

Around 10 to 1 almost every night someone is smoking in the laundry to the point where the hall is full of smoke and my apartment, which is next to the laundry room, fills with the disgusting smell of cigarettes. I have 2 kids under 3 years of age and I'm pregnant and the smell is almost unbearable. We end up opening the doors outside to try and get the smell out but it doesn't work. I've complained to some people that I suspected we're smoking but they act clueless. It's been going on for too long and I can't live with this smell every night. We are in building...

mikemagiera's picture
mikemagiera McKinley Employee

Hello Abigael,

Thank you for taking the time to speak to me on the phone today and I am sorry to hear about this issue. Please let us know if it continues to be an issue or if ther is anything else that we can help you with. Have a great day!

Thank you,

Michael Magiera


DSGT5's picture

Salt

Feedback Question for Aspen Chase

Just curious on how it is determined to use salt on steps. Last night it was icy on steps. My particular entry does not have a hand rail either to hold on to, should it? Is that code? Ty

mikemagiera's picture
mikemagiera McKinley Employee

Hello Deidre,

Thank you for reaching out to us. We have stopped by your building to make sure that there is ample salt on the walkways and steps. Not all of the buildings have hand rails and it is not a code requirement to have them, but I can pass your request along to our corporate office. Please let us know if there is anything else that we can help you with and I hope you have a great day!

Thank you,

Michael Magiera

DSGT5's picture
DSGT5

Thank you.