I don't know what's going on with the first floor, but the carpet is soaked. This has been an issue for about the past week. Wet floors are a health hazard because they are sure to attract mold. Could something be done about this?...
Can we please enforce the dog policy? Specifically cleaning up after dogs. The dog run is full of crap. The grass between the 2760 building and the others is full of crap and getting worst every day! There's dog bags there and a trash can nearby. These people obviously don't care and need to start getting fined, per the pet agreement document. It's disgusting and unsanitary. Not just for other dogs but for kids too. I've seen kids playing in that grass! This is completely unacceptable. I also own a dog so I know from experience that it's not that hard to clean up...
There are people in the community who do not clean up after their dogs. It’s rude and inconsiderate to not pick up after your dogs. We all share common grounds and no one wants to step in dog shit - we clean up after our dogs and after other people’s dogs simply because we don’t want to step in someone else’s dog’s shit.
Thank you for reaching out to us and I am sorry to hear about this issue. I will let our maintenance team know so they can spend more time addressing this. Please let us know if there is anything else that we can help you with and I hope you have a great day!
Thank you,
Michael Magiera
JSMedina13
1 day 15 hours ago
Yes! Especially in the dog run area! It's disgusting, please pick up after your dog people! Someone has been leaving their dog's waste in the grassy area in front of the 2760 building. There's more shit there every single day! It's ridiculous!
Guess some lady came and did some cleaning in building 2780 at about 1 PM and there is a really strong paint like smell throughout the building and in my apartment. .
Thank you for taking the time to complete our survey and I am sorry to hear about this issue. I will send a maintenance technician to your building to see if there is anything that we can do about this smell. Please let us know if there is anything else that we can help you with and I hope you have a great day!
4 days 13 hours ago - Posted by mary.ohno@gmail.com
Why did maintenance come in twice when I did not request it and not leave a note? The bedroom closet was left open and blankets moved and left out. My cat was freaked.
Thank you for reaching out to us and I am sorry to hear about this issue. I just left you a voicemail so please give us a call back at (734) 434-0297 if you have any questions. Have a great day!
I reported mold in my apartment between the kitchen cabinet and dishwasher on Friday, August 9th at 10:15 AM. I was told that someone would be out right away. No one showed up, I had taken the day off of work to go to a funeral that I missed. No one bothered to call and tell me that all of the maintenance crew had left for the day, so when I called at about 5:15 PM to see if anyone was coming, I was told "someone will be out Monday". I wanted to be here to talk to someone about the issue because I had some general questions and concerns about the mold because I do have a cat that...
Thank you for taking the time to complete our survey and I am sorry to hear bout this issue. I know you met with our maintenance supervisor yesterday and everything should be taken care of in your home. Please let us know if there is anything else that we can help you with and I hope you have a great day!
I had a chip in my sink about 2 weeks ago so I called to have it fixed. Michael and Stacy were very helpful in putting in the request and ordering the parts. The maintenance team did a fantastic job with the sink replacement and I want to thank all of the staff for being so professional. : )
Thank you for taking the time to complete our survey and I am glad to hear that you enjoy living here. Please let us know if there is anything that we can help you with and I hope you have a great day!
I put in a service request for my air conditioner to be fixed. They came, threw all of the stuff in my closet all over the floor, then left without leaving a note. I have not received any kind of update on what is going on or what needs to be fixed. This is extremely unprofessional and unreliable. I would like to know what is going on in my living space and I would also like for my items to be respected.
Thank you for reaching out to us and I am sorry to hear about this issue. Our maintenance team fixed your AC unit today so it should be working properly now. Please let me know if there is anything that we can help you with and I hope you have a great day!
We wanted to inform you that we are continuing our road work within the community and tomorrow the main exit will be closed for the day, Tuesday, August 6th.The north exit of the leasing office will be your exit out of the community. We appreciate your understanding during this time. If you have any questions please call the leasing office at 734-434-0297.
Thank you for reaching out to us and I am sorry to hear about this issue. We have adjusted the chemical levels in the swimming pool and everything should be ok now. Please let us know if there is anything else that we can help you with and I hope you have a great day!
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Hello Kimberly,
Thank you for reaching out to us and I am sorry to hear about this issue. I will let our maintenance team know so they can spend more time addressing this. Please let us know if there is anything else that we can help you with and I hope you have a great day!
Thank you,
Michael Magiera
Yes! Especially in the dog run area! It's disgusting, please pick up after your dog people! Someone has been leaving their dog's waste in the grassy area in front of the 2760 building. There's more shit there every single day! It's ridiculous!