October 30, 2019 - 9:14pm - Posted by RobinRoark McKinley Employee
Springs residents in building 1, you should be restored with hot water and heat at this time. It is our hope that we do not continue to experience additional problems overnight. Our contractor will be returning to the building first thing in the morning to assure things are continuing to run smoorthly. Once again, our sincere apologies for this unforeseen mechanical failure; the boiler is less than two years old, and we will continue to work to identify the failure component. Thank you for your ongoing patience.
Special thanks to Greg, our Maintenance Supervisor, who worked...
October 30, 2019 - 5:18pm - Posted by rae.gross McKinley Employee
Good evening Courtyards and Springs Residents,
We have just a few quick things that we would like to share with you:
Halloween evening between 4 and 5 pm, our neighbors at The Commons will be passing out candy! The Commons are located right in front of The Courtyards property, just make your way past our gate-house and into the first parking lot you come to.
We would also like to remind everyone that our Leasing Office will be closing at 2 pm tomorrow, October 31st. We will resume normal business hours on Friday, November 1 at 9 am. Should you experience a...
October 30, 2019 - 3:30pm - Posted by RobinRoark McKinley Employee
Springs Residents in Building 1, we are super sorry to report that we are experiencing an emergency situation with the boiler serving your building. This has resulted in no heat or hot water since this morning, and we understand that this is extremely frustrating. Contracted technicians and our on-site team have been on site working to troubleshoot and resolve this issue quickly; please rest assured that we are working to do everything we can to resolve the issue as quickly as possible. Your comfort is of utmost importance to us.
In the meantime, if you would like our maintenance...
October 25, 2019 - 10:40am - Posted by RobinRoark McKinley Employee
Hello, and a happy October to all our residents! We just wanted to say how much our team is enjoying everyone's Halloween decorations out there! Everything looks great, and we are LOVING your haunted spirits!
October 21, 2019 - 2:05pm - Posted by rae.gross McKinley Employee
Good afternoon Courtyards and Springs Residents,
We would like to remind everyone that our office will be closing at 2 pm on Thursday, October 31, for the holiday. We will resume normal business hours on Friday, November 1, at 9 am.
Should you experience a maintenance emergency during this timeframe, please call us at 734.941.5679 and follow the prompts on our voicemail. We ask that you leave our on-call technician your name, address, telephone number and the reason for your call.
Thank you for your understanding and have a great week!
October 9, 2019 - 8:48am - Posted by rae.gross McKinley Employee
Good morning Valued Courtyards and Springs residents,
Due to an Employee Event tomorrow, Thursday, October 10, 2019, our office will be closed from 10:00 am until 11:30 am. Should you experience a maintenance emergency during this time, please call our maintenance line at 734-942-7451. If there is no answer, please leave a detailed message with your name, address, and telephone number so that we may reach out to you as soon as possible.
As always, we thank you for your patience! Have a wonderful day!
October 5, 2019 - 11:21am - Posted by RobinRoark McKinley Employee
A very good morning to all of our residents,
We just wanted to take a moment and update everyone on the status of the boilers for the winter season. As many of you know, all of our buildings are operated by boiler systems. As such, we turn on the boilers throughout the community at the same time in all of the buildings. Each year, it is our practice to turn the boilers on for the season when the temperatures drop at or below 42 degrees for three (3) consecutive days. We hope you find this information helpful, and as always, should you have any questions, please contact our leasing...