The Ponds

The Ponds
15111 Pond Village Drive
Taylor, Michigan, 48180


  • Phone: 734-941-0808
  • Email:
    Ponds@mckinley.com
  • Office Hours:
    Mon 11:00am - 5:00pm
    Tue 11:00am - 5:00pm
    Wed 11:00am - 5:00pm
    Thu 11:00am - 5:00pm
    Fri 11:00am - 5:00pm
    Sat By Appointment
    Sun By Appointment
Mykidskeeper91's picture

CORPORATE NUMBER

Feedback Problem for The Ponds

ABOUT THE THEFT THAT TOOK PLACE IN MY UNIT FROM THE HORRIBLE MAINTENANCE WORKER..... IVE BEEN TRYING TO CALL THE CORPORATE NUMBER AND NO ONE IS ANSWERING.... WHICH IS EXPECTED DUE TO MANAGEMENT BEING EQUIVALENT TO THE NEEDS OF THE TENANTS. I NEED A NUMBER TO CONTACT AND NOT TERRI BECAUSE SHES A EQUAL TO THE HORRIBLE MANAGED PROPERTY. THIS IS MY 5TH ATTEMPT.

jetta.moten's picture
jetta.moten McKinley Employee

Thank you for contacting us regarding the coporate number. I sent you a letter regarding your request. Please let me know if you have any additional questions. You can reach out to me at jetta.moten@mckinley.com or 734-941-0808


NatoshiaSmelley's picture

Dishwasher

Feedback Problem for The Ponds

I’ve called several times about my dishwasher not working. Maintenance comes and rig it to work for a day and it goes right back out! It’s ridiculous.

jetta.moten's picture
jetta.moten McKinley Employee

Thank you for your work order feedback. We have reached out and left a message if you can give us a call at 734-941-0808 or jetta.moten@mckinley.com so we can get this issue resolved for you. Thank you Jetta Moten


MeNAsh's picture

Manager

Feedback Question for The Ponds

Is Renee still in office? Just was wondering on all of the changes.

jetta.moten's picture
jetta.moten McKinley Employee

Good Morning,  Renee is not longer with our company. I am the Community Manager Jetta and would love to speak with you to address your concerns. You can reach me at 734-941-0808 or Jetta.moten@mckinley.com.

MeNAsh's picture
MeNAsh

Awwww she been here a long time. Sad to hear that. Nice to meet you then!!!


jetta.moten's picture

POT HOLE FILING

Announcement for The Ponds

Attention Residents: We will be patching some Pot Holes today throughout the community. Thank you for your patiences in advance.



jetta.moten's picture

STATEWIDE TORNADO DRILL AT 1PM

Announcement for The Ponds

ATTENTION ALL RESIDENTS:

A voluntary statewide tornado drill is scheduled to occur at 1 p.m. Today. Businesses, organizations, families and individuals are encouraged to engage in the statewide preparedness activity but are not required to do so.



Mykidskeeper91's picture

Maintenance

Feedback Problem for The Ponds

ITS SO DAMN SAD HOW I IRONICALLY ALLOW MAINTENANCE TO ENTER MY UNIT WHEN IM NOT HOME AND $300 COMES UP MISSING .... I SWEAR IF ITS NOT ONE THING ITS ANOTHER WITH THIS PROPERTY. PROBLEMS LIKE THIS IS WHAT THE MEDIA LOVES TO HEAR. IF MY MONEY NOT RETURNED IMA HAVE TO GET ALL POLICE , NEWS , HUD AND ANYONE ELSE INVOLVED. IM FED UP! THIS MAINTENANCE UNIT HAD BEEN HORRIBLE WITHIN THE PAST YEAR AND STEALING OUT MY HOME FROM MY KIDS IS THE LAST STRAW FOR ME!

jetta.moten's picture
jetta.moten McKinley Employee

This is Jetta, I am the manager at The Ponds and would love to discuss this with you in a private setting. Please call 734-941-0808 or email me at Jetta.Moten@mckinley.com. Thank you

Mykidskeeper91's picture
Mykidskeeper91

You're a horrible manager and discussing anything with you is pointless and not worth the headache. You are not here for the PEOPLE, you're here to make sure YOU and YOUR employees are covered. Before new management and these new maintenance people showed up, I've had no problems. But no thank you, I'm going to corporate for any other inquiries from here on out. And NOT the compliance office you TRIED to refer me too.

Mykidskeeper91's picture
Mykidskeeper91

I don't know when or why they brought you in this office but re-educating you on protocol and respect is well needed and I'm going to try my best to make sure you receive that. When someone with your character is in this position to make a resident under these circumstances feel any less than what they are, you shouldn't really be sitting behind that desk handling no one's issues concerning the property.

jetta.moten's picture
jetta.moten McKinley Employee

I just called you and left you a message. I would love to discuss your concerns. You can reach me at Jetta.moten@mckinley.com or 734-941-0808. 


scharre.leslie's picture

Welcome To Spring

Announcement for The Ponds

...



scharre.leslie's picture

Welcome To Spring

Event for The Ponds



Tiffani078's picture

Confused

Feedback Problem for The Ponds

So l went to the CAO office and was told my rent was reduced to $99 because of my change of income. Effective Feb. So l would have a owed balanced. I just checked my mailbox and there was a demand of rent? How if my rent is suppose to be $99 and am suppose to have a credit? I got off at 4 picked up my kid from latchkey and got my other babies too. Checked my mailbox so by that time it was 5. Of course the office was closed. Please call me as soon as possible thank you.

jetta.moten's picture
jetta.moten McKinley Employee

This is Jetta, I am the new manager at The Ponds and would love to discuss this with you in a private setting. Please call 734-941-0808 or email me at Jetta.Moten@mckinley.com. Thank you


MeNAsh's picture

Loud

Feedback Problem for The Ponds

Men that work on the empty apartments, at 431 playing their speaker loud as ever like aren't you just suppose to be working I shouldn't have to hear the BANGING from their work and their loud music!!!! OMG I'm so mad...

Gwendolyn.DuPard's picture
Gwendolyn.DuPard McKinley Employee

Dear MeNAsh,

Thank you for your residency at The Ponds.

Please accept my sincere apology for the inconvenience you are currently experiencing.  Upon receipt of your correspondence, I contacted the individuals working in that unit and instructed them to lower the music immediately.  Having said that, right now a contractor is in the unit working on a flooring issue.  As such, banging is a part of the work that must manditorily be completed.  It is our practice, except in case of emergency, to confine work that will cause noise to business hours.  Again, I apologize for the inconvenience.