The Parks

The Parks
15150 Park Village Boulevard
Taylor, Michigan, 48180


  • Phone: 734-942-0180
  • Email:
    Parks@mckinley.com
  • Office Hours:
    Mon 9:00am - 5:00pm
    Tue 10:00am - 5:00pm
    Wed 9:00am - 5:00pm
    Thu 9:00am - 5:00pm
    Fri 9:00am - 5:00pm
    Sat 10:00am - 4:00pm
    Sun By Appointment
zodiacace's picture

Dogs and disrespectful owners

Feedback Problem for The Parks

Can you please put a flyer out to remind dog owners to NOT let their dog poop in other peoples yards AND LEAVE IT THERE??? When I take my dog out I keep her on the sidewalk until we get to the side yard, she is NEVER allowed to potty in anyone else’s yard, yet I keep watching people let their dog pee on my fence on their way by and lately I’ve been finding poop in my backyard as well! People need to be more respectful!

JonWoolum's picture
JonWoolum McKinley Employee

Good afternoon April, thank you so much for the feedback. Yes, We will address the pet waste issue for sure. I noticed that it has become a problem as of late. I do ask that you let us know who it is that is doing this as well because it is a lease violation and a charge for every pile left. If your able to locate the resident who is doing this that would be appreciated. I know it's not always easy to do so. Thank you April!


Usakoraw's picture

Neighbor Noise complaint

Feedback Problem for The Parks

My neighbors literally just had a car on the sidewalk between the bulidings, blaring rap music and making noise. They just did it twice. Annoying and dangerous.

JonWoolum's picture
JonWoolum McKinley Employee

Thank you for the feedback Arica. I will be reaching out to you today to confirm which neighbor it is that is doing this. Please call us anytime to notify us of any noise issue at 734-942-0180 or if it's after hours to call LPS at 734-891-2088. LPS will come out and inspect the issue. Thank you again for the feedback and we will be talking soon.


ASHINES747's picture

What happened to my Auto-pay?

Feedback Problem for The Parks

I received a letter dated for February 2, 2019 stating a demand for rent, with 2 late fees attached to the amount. My rent is on auto pay, why was it not paid. I did not receive any notification of a change to auto-pay, I paid my rent on the 7th, I did not include any late fees. Can I be provided with information about this situation. I called the office, no one answered and I am not able to get to the office. I want this issued settled as soon as possible.

michaeldouglas's picture
michaeldouglas McKinley Employee

Thank you for bringing this to our attention, your concerns are very importance to us.  I will review your account and contact you today.

 

Sincerely,
Michael Douglas
Customer Service Manager.
734-942-0108
ASHINES747's picture
ASHINES747

I have searched for any information about auto-pay, I didn't see it in the announcements, never contacted nor received any type of flyer stating the need for an update as my information is the same. I did pay my rent. I will be waiting to hear from you Mr. Douglas.


cmck's picture

Exercise facility

Feedback Question for The Parks

Any idea when the treadmills in the exercise facility will be repaired, or replaced? Neither one of them are working.

JonWoolum's picture
JonWoolum McKinley Employee

Hey Cheryl, thanks for the feedback. I apologize that the exercise equipment went down. We have fixed one of the treadmills and we will be getting a new treadmill and a new stepper hopefully soon. Some of the equipment  is older but we are working to change that. So please be looking for some new equipment in the next month. Thank you Cheryl!


lulcutie's picture

Bathroom tub

Feedback Problem for The Parks

Mold around the tub.

lulcutie's picture
lulcutie

Mold around bathroom tub


LauraP335's picture

Online payments

Feedback Question for The Parks

Did the online payment system change

michaeldouglas's picture
michaeldouglas McKinley Employee

Yes

Mike Douglas

CSM

ASHINES747's picture
ASHINES747

I never got this information.


bullockshona's picture

Sooo tired

Feedback Problem for The Parks

Every winter I need a snow suit just to sit downstairs because there's no insulation, the walls are as cold as ice as well as the floor, even with the heat and stove on. I left the faucet dripping and turned the heat up and still my pipes froze. I offered to help with the cost to insulate the front and back walls to cut the cold but they never responded to my offer(too cheap to put up half) and ignored my message. I lived in a HUD house and they wouldn't pay them until the they corrected the insulation and drafty windows, but here it's okay and the rent goes up every year...

cmck's picture
cmck

I agree regarding the rent going up each year, but there have not been any MAJOR fixes to this property since I've been here. I believe these units are extremely old. I'm sure it would be easy to find out exactly when they were built. How can they justify the rent increases? I moved into a new unit in October, and I called DTE out soon after, complaining of the smell of gas. You can smell gas outside my unit on a regular basis. And it's not a faint smell of gas, but you can smell it as soon as you get out of your car in the parking lot. This can't be normal. The head maintenance guy came out while DTE was here, and said something about it's the kind of furnaces we have and that it's normal. I don't care what kind of furnace you have, this can't be safe or normal. It did not smell like this in my other unit, so I know there has to be something wrong. But yet, no one does anything. Maybe I have to call the City to come out and take a whiff before anything gets done. I have been contemplating that, because this isn't normal. If nothing changes, I will definitely be looking to move out of The Parks when my lease is up.

And the other complaint is, does The Parks know that they actually have two puppy parks? There is the one up front, but you also have one in the back by the playscape. Several dog owners use this area for their dogs to relieve themselves, and don't clean up after them. It's disgusting. I video tape them when I happen to see them. I can give you two addresses where they reside. It's not fair to those of us who have kids that play in this area.

I do like the area and it is very convenient, but is it worth the price? That's the question.


JonWoolum's picture

OFFICE CLOSING AT 2PM TODAY

Announcement for The Parks

Good afternoon Residents,

We will be closing the office at 2pm today. Maintenance and the office staff will be gone after 2pm. The plan is for our team to be here between 4 and 5 am to start removing the snow. We have plows coming throughout the night to clear road ways. Our team will be here to remove snow from sidewalks and approaches.If you happen to have an emergency need to please contact 734-942-0180 and you been connected to our emergency on-call. An emergency would be the following:

No Heat No running water / possible frozen pipe Any type of leak No Power Any type of...


JonWoolum's picture

WEATHER ADVISORY FOR NEXT WEEK

Announcement for The Parks

Dear Resident,

We are in for a big week weather wise next week. Monday we are expected to get 5-8 inches of snow during the day and 1-3 inches during the evening time. Temperatures will also be a factor. We are looking at lows in the negatives for the week. We ask for the following from our residents:

To please report any no heats ASAP so we can get your heat fixed quickly and you can stay warm throughout the cold week. To monitor your faucets. If you’re not getting water from anywhere that you should, to please report it to us ASAP. This is a sign of a frozen pipe...

cmck's picture
cmck

Just got your latest notice about the weather. What about those of us who live next to a vacant unit? Can maintenance come by and leave those faucets at a drip, and check that the heat is on? Can frozen pipes or broken pipes affect the units next to them? Just wondering. It's too cold to have to deal with something that I have no control over. Thanks.


JonWoolum's picture

Freezing Weather: PLEASE READ

Announcement for The Parks

Good afternoon Residents,

It is a cold one out there today. We want to make sure every residents is taking the proper percaustion to this weather. One of the major issues that may happen in this cold is frozen pipes. The best way to avoid this would be to let your faucets open on a slow drip - HOT WATER NOT COLD WATER. This will help prevent your pipes from freezing up. If you have questions to please let us know. If you feel like your pipes are freezing up to please give us a call. The best number is 734-942-0180.

Please make sure your heat is up and running. If you feel...