The Parks

The Parks
15150 Park Village Boulevard
Taylor, Michigan, 48180


  • Phone: 734-942-0180
  • Email:
    Parks@mckinley.com
  • Office Hours:
    Mon 9:00am - 5:00pm
    Tue 10:00am - 5:00pm
    Wed 9:00am - 5:00pm
    Thu 9:00am - 5:00pm
    Fri 9:00am - 5:00pm
    Sat 10:00am - 4:00pm
    Sun By Appointment
jacsher's picture

maintenance

Feedback Praise for The Parks

I just wanted to give a kudos and praise to the maintenance guy name Bruce that came to my address at 585 in the village of parks he was very nice and through in fixing my toilets upstairs and downstairs even took time the time out of fixing my downstairs toilet and fix my garbage disposal with no questions ask, this is type of person the village of parks need good working men like Bruce thank you Bruce for being such awesome worker :)

JonWoolum's picture
JonWoolum McKinley Employee

Jacsher, this is AMAZING! Thank you so much for the feedback. Bruce is a huge part of this team and we are thrilled to hear he is delivering such amazing customer service. Honestly, this is why we hired him. We knew he was a perfect fit for us and all the residents! Thank you again for the feedback.


JonWoolum's picture

The Parks is closing early today 8/7/2019

Announcement for The Parks

GOOD AFTERNOON RESIDENTS,

WE ARE CLOSING EARLY TODAY BECAUSE WE WANT TO MAKE SURE OUR OFFICE IS NICE AND WELCOMING FOR YOU! SO WE ARE GETTING OUR CARPETS DEEP CLEANED IN BOTH THE OFFICE AND CLUBHOUSE. WE WANT TO MAKE SURE WE ALWAYS LOOK GOOD AND SMELL GOOD TOO :) IF YOU HAVE QUESTIONS OR CONCERNS TO PLEASE CONTACT ME AT 734-942-0180


JonWoolum's picture
JonWoolum McKinley Employee

MIGHT HELP IF I TOLD YOU WHEN WE WILL CLOSE! WE WILL CLOSE AT 4 PM TODAY!


latanya.mcfadden's picture

Tenant

Feedback Problem for The Parks

I have been here since 2015 and have not had too many issues. The office staff is always friendly. Maintenance does a good job at responding quickly and taking care of issues. I have noticed that even though the complex has a dog area. There are many people with pets that are just letting their dogs poop anywhere and not getting it up. I have also noticed that they have big pit bulls not on chains either. If you all could look into it.

JonWoolum's picture
JonWoolum McKinley Employee

Good afternoon Latanya, thank you so much for the feed back. Dogs are a huge topic here and rightfully so. We have a breed restriction and we do hold the owners of their pet responsible for cleaning up after them. Now, it is very hard to find a random pile out there and know who it belongs to. When we see it though we will clean it up. But in order for us to correct this or take action we need to know who or where the owner of that dog live. We encourage our residents to call us and tell us when someone doesn't pick up after their dog. We also take breed restriction seriously. I would be happy to sit down with you and go over more of this in person and explain this. I will reach out to you to discuss further. But know my door is always open or you can call me at 734-942-0180 anytime. Thank you


tiphanilockett's picture

Air Conditioning

Feedback Problem for The Parks

I have been dealing with this problem since its been hot. I understand the elements of how the air conditioner works and how it can be warmer upstairs than down. My issue comes when the system is on 62 degrees and its 78 in the house. Maintenance has came out several times and keep saying nothings wrong. This unit may need some freon or a filter, I don't know but I know it needs something. The unit went out 7/19 and maintenance came and changed the breaker I believe and I still have no air. My unit is on 62 and its 89 in my house, this is my PROBLEM. Do I have to go stay at a hotel...

JonWoolum's picture
JonWoolum McKinley Employee

Good morning Tiphani,

Thank you so much for the feedback. I had Everestus out there early yesterday to check on your unit. He made some minor corrections to your unit and we hope that will correct the problem. We did speak earlier and you stated you turned it off because it was so nice out. But it will get warmer this week and I want you to contact me if it is not working correctly. Please call 734-942-0180. Thank you Tiphani and we hope you have a great day!


cmck's picture

Service request

Feedback Question for The Parks

I put in a service request on July 3. Got email confirmation. Still no response.

JonWoolum's picture
JonWoolum McKinley Employee

Good morning Cheryl, I apologize that it has taken this long for us to address your issues within your unit. I am making sure this is addressed today. Please expect a maintenance tech over there today to work on your unit. If you have any other questions to please let me know. 734-942-0180.


JonWoolum's picture

POOL IS OPEN!

Announcement for The Parks

GOOD MORNING RESIDENTS,

THE POOL IS NOW OPEN!



Fry2877's picture

Pitbulls

Feedback Question for The Parks

I had to give up a wonderful old pit mix dog when I moved here. He was great. I'm thankful that i still get to see him frequently. my question is this, everyday i see multiple straight up pitbull dogs all throughout this complex.... what's the deal?...

JonWoolum's picture
JonWoolum McKinley Employee

Good morning Frank, thank you for the great question. Yes, pitbulls are not allowed on this property period! If we catch you with one it is a lease violation. If you fail to get rid of the dog in a timely manner than we can terminate the lease with you. Now in these situations we rely heavily on our residents to let us know if they see one and let us know so we can act. Alot of time people sneak pets in and we don't see it right away. So we always ask our residents to report it to us asap. I will be reaching out to you to see where you seen the dogs. You can always call me at 734-942-0180 or email me at jon.woolum@mckinley.com if you ever have questions. Thank you and I look forward to speaking with you.


JonWoolum's picture

POOL CLOSED

Announcement for The Parks

Good afternoon Residents,

We apologize for the pool being closed during these hot summer days. Our intention is have that pool open every single day for you. Unfortunately things happen to were we need to close the pool for maintenance and up keep. We want to make sure the pool is in the best working condition possible for you. The pool will be closed for the entire day today and we plan on having it open tomorrow afternoon. Once the new parts are received and installed the pool will open.

Now, if you have any questions at all regarding the pool, we will be happy to talk to...



onealjack's picture

Service responds

Feedback Praise for The Parks

Thank you for such quick service on my repair request. The repairman was very nice and cordial.

JonWoolum's picture
JonWoolum McKinley Employee

Good morning Oneal,

 

That is FANTASTIC news! I am thrilled to hear our team delivered excepional serivce for you. That is our goal 24/7. If you ever have questions or concerns to please let us know. 734-942-0180. Have an amazing day!


JonWoolum's picture

POOL IS CLOSED TODAY

Announcement for The Parks

Good morning residents,

The pool is closed today until further notice. There are repairs being made that has forced us to close. We hope to have the problem resolved ASAP. We appreciate your patience and cooperation.


Shawnitabee's picture
Shawnitabee

Hasthe problem with the pool been resolved?

michaeldouglas's picture
michaeldouglas McKinley Employee

Yes

JonWoolum's picture
JonWoolum McKinley Employee

Hey Shawnita,

The pool is actually still closed due to maintenance. I am very sorry for the inconvience but we are doing our best to have this done and the pool open to the residents ASAP!