The Courtyards

The Courtyards
15505 Court Village Lane
Taylor, Michigan, 48180


  • Phone: 734-941-5679
  • Email:
    Court@mckinley.com
  • Office Hours:
    Mon 9:00am - 5:00pm
    Tue 9:00am - 5:00pm
    Wed 10:00am - 5:00pm
    Thu 9:00am - 5:00pm
    Fri 9:00am - 5:00pm
    Sat 10:00am - 4:00pm
    Sun By Appointment
rae.gross's picture

Heat!

Announcement for Multiple Communities

Good morning Courtyards & Springs residents!

As of Saturday, October 13, 2018 the boilers are in the process of being switched over to winter mode. Please be patient with us as you may not experience heat in your home right away. If you have any questions, please call 734-941-5679.



BrittBritt86's picture

Heat

Feedback Question for The Courtyards

When does heat come on? It’s too cold. I’ve had to send my kids elsewhere.

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

Good afternoon,

I apologize for the delay. The heat was turned on this past weekend; shortly after this post. If you need further assistance with this or any maintenance issues, please contact our Maintenance Department at 734-942-7451 and we will be happy to assist.

Regards,

Andrea Mack

Community Manager

SLH071070's picture
SLH071070

I moved in 12/8/18 and I have not received my mailbox keys yet. Its 12/30/18 and I've been to the leasing office once to inquire about my keys and I called and each time I was told a key order was placed and still I have no keys. Can I get my keys please!!!!! This is not professional for a new resident to wait this long for "MY" mailbox keys!!!!!!


Michaelleb's picture

When is the heat getting turned on

Feedback Question for The Courtyards

I wanted to know when is the heat getting turned on. It is freezing in my house

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

Good afternoon,

I apologize for the delay. The heat was turned on this past weekend; shortly after this post. If you need further assistance with this or any maintenance issues, please contact our Maintenance Department at 734-942-7451 and we will be happy to assist.

Regards,

Andrea Mack

Community Manager


athenajones30@hotmail.com's picture

the heat!!!!

Feedback Question for The Courtyards

just wanted to know when will the heat be turned on? its getting very cold outside.

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

Good afternoon,

I apologize for the delay. The heat was turned on this past weekend; shortly after this post. If you need further assistance with this or any maintenance issues, please contact our Maintenance Department at 734-942-7451 and we will be happy to assist.

Regards,

Andrea Mack

Community Manager


kdmonger90's picture

Ants

Feedback Problem for The Courtyards

I have a big ant problem inside my home. I just went to market yesterday an now ants are in my food. Is there anything you can do for the problem that this has cause. Ants are all in my kitchen ,bathroom and bedroom.

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

Good Morning Ms. Monger,

Thank you for bringing this to our attention. We certainly can assist with this. I will have Rita who works in our maintenance department contact you today to get further information. We have an exterminator that we can schedule an appointment with if applicable. 

 

Regards,

Andrea Mack

Community Manager


stittshenea's picture

How do i get in contact with security

Feedback Question for The Courtyards

Is there a number to call

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

Good Morning,

The number for Loss Prevention is 734-891-2088. 

If you have an issue that occurs during office hours, please call our Leasing Office and we will be sure to assist. 


BrittBritt86's picture

Ants

Feedback Problem for The Courtyards

When a person is constantly having to call management and maintenance about the same issue and spraying every week and it’s not working... Giving a person the run around is TOTALLY UNACCEPTABLE. I have been more than patient but I don’t want to live like I can’t move around or use my things cause it’s ants everywhere here and there. Another step needs to take place. Movement or something other than spraying because it’s costing me what I don’t have and I have 3 small kids.

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

Dear Ms. Vanover,

I certainly can understand your frustration that these ants have caused and the annoyance that they continue to cause. Rest assure we are taking and implementing all proper steps in order to rid this nusiance from your home. 

 An effective pharaoh ant elimination program is not as 1-3 extermination sprays and/or purchasing a product that targets ants; spraying it around and your work is complete. Pharaoh ants need to be dealt with in a more sophisticated fashion because they are a sophisticated insect; which unfortunately also means full extermination does take time. Pair this with a multifamily building, the time to successfully rid these annoying insects can take longer than it would a single family home. 

Since reported, your home (and surrounding areas/homes) have been treated three times. We have recently switched extermination companies and your home will be treated by a different exterminator tomorrow. 

I apologize again for the headache this is causing but rest assure we are taking all proper steps to remedy this situation as quickly as possible. 

I will reach out to you post the treatment tomorrow.

 

Regards,

Andrea Mack

Community Manager

 

 


andrea.mack@mckinley.com's picture

Safety Reminder: Charcoal Grills are NOT permitted on the property

Announcement for Multiple Communities

Dear Valued Courtyards and Springs Residents,

As a reminder: Charcoal grills are NOT permitted on the property ; including storing one inside of your home or utilizing outside your home or on the property.

The use of a gas grill IS permitted . Grills must be supervised by an adult at all times and must be kept a minimum of 10 feet from any building or while in use. Grills must be kept in good clean repair. All excess grease must be removed after each use. Gas frill may be stored in front of the your home.

**The storage of kerosene, gasoline or other flammable or...



hankersonjoslyn's picture

Maintenance for The Courtyards

Feedback Praise for The Courtyards

Maintenance had to come into my apartment to repair the a/c unit, on 8-29 and they had to move a lot of furniture! I wasn't home, but I can tell that they were courteous and respectful to my things. Certain things are out of place, because they could be easily broken, or damaged, if they were not handled properly, and I can tell that they recognized and respected that. I am so thankful for the extra attention, and just wanted to say "Thank you". Joslin H...

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

Good Morning Ms. Hankerson,

Thank you for taking the time to leave us this message! I am thrilled to see the techs met your needs and I will be sure to share your kind words! 

 

Thank you and have a wonderful week!

Regards,

Andrea Mack

Community Manager


MissSam's picture

TODAY IS THE DAY! Pizza, backpacks and Taylor Police meet & greet!

Event for Multiple Communities

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