The Courtyards

The Courtyards
15505 Court Village Lane
Taylor, Michigan, 48180


  • Phone: 734-941-5679
  • Email:
    Court@mckinley.com
  • Office Hours:
    Mon 9:00am - 5:00pm
    Tue 9:00am - 5:00pm
    Wed 10:00am - 5:00pm
    Thu 9:00am - 5:00pm
    Fri 9:00am - 5:00pm
    Sat 10:00am - 4:00pm
    Sun By Appointment
BrittBritt86's picture

Heat

Feedback Question for The Courtyards

It’s cold! I’m waking up and it’s freezing. I’m not sure if it’s heat not turned up enough or the drafts from the air, door and windows. Do I need to contact maintenance?

ccarroll's picture
ccarroll McKinley Employee

Good Morning Brittany,

 

Yes, winter is here!  Please give Rita a call (734-942-7451) and she will set you up ASAP.  Maintenance will come out and make sure the heat is working properly and seal up any drafts you may have.  I would do this for you but we would still need permission to enter from you.  Bundle up and enjoy the rest of your week!

 

Cindy Partin

CSM

BrittBritt86's picture
BrittBritt86

Ok thanks!
Also just seen a balance amount due? What is that about?


rae.gross's picture

Found Cat!

Announcement for Multiple Communities

Courtyards & Springs residents,

We have a beautiful white and orange female cat at the office! If this is your cat, or you know whose cat this is, please call us at 734-941-5679 or stop into the office between now and 5 pm!

...



EssenceN's picture

Security/Prevention Team

Feedback Problem for The Courtyards

I wish it was possible for someone to be sitting at the least until 4 or 5 in the morning. I was headed out for work this morning around 4:30 which is my normal time to leave out and there was this green charger just circling the complex. It seem very suspicious to me and made me feel uneasy. Especially being a female and it dark outside alone. Once they saw me exit my apartment they circled around. So i just hoped in my car. They got behind me then turned off to continue to circle the complex. I didn’t want to call the police because maybe it was nothing. Maybe they were looking for an...

ccarroll's picture
ccarroll McKinley Employee

Good Morning EssenceN

I completely understand feeling uneasy in this situation.  If you ever feel that a situation is unsafe at this hour, please do not hesitate to call Taylor Police.  Your safety and peace of mind is extremely important to us.  We are always open to suggestions from our residents and I would suggest that you call our LPS deptartment (734-891-2088) and speak with Larry Greene, our LPS supervisor and share any thoghts or suggestions that you may have.  You are also welcome to email me directly at cindy.carroll@mckinley.com and I would be happy to forward your ideas to Larry.  We look forward to hearing from you. Have a great week

 

Cindy Partin 

CSM


therealfatcat69's picture

My mailbox key

Feedback Problem for The Courtyards

How do I get my mailbox key back when it gets locked in the medium size package locker?

ccarroll's picture
ccarroll McKinley Employee

Good Morning Shana

If your personal mailbox key is locked inside of the package locker then you would need to contact the post office.  Please note that the package locker key should stay in the lock once opened to retrieve your package.  I will try to catch the mail lady today and ask her to look inside the package box for a set of keys and see if she will bring them to the office.  Enjoy the day Shana!

 

Cindy Partin

CSM


kdmonger90's picture

Rent issues

Feedback Problem for The Courtyards

Hello. I went on this website to pay the remaining balances for my rent which was $13. Now its saying I owe 168 when my rent is $710. I'm not understanding what's going on with this problem at all. I dont even know what NSF means. Can you help me understand why these charges are on my account. I'm not paying 168dollars...

ccarroll's picture
ccarroll McKinley Employee

Good Morning Keyona

I'm glad we were able touch base first thing this morning.  Call me if you have any other questions and please don't let this ruin your day! 

 

Thanks

Cindy


Zabihullah Shakir Aziz's picture

Bathroom tub

Feedback Problem for The Courtyards

Dear sir/madam. I am living in courtyard 15800. Recently I received a letter from leasing office saying that I have to pay 350$ due to tub usage before 24h ours of repair. The minute they repairman finished his job he covered it and left. Next day maybe after more than 24h came in and open and removed the everything and found the that tub was not well done. He said the guy didnt do the tub well and they might come again and finish the job. We did not use the tub and it was covered and leasing office personal opened and found it that it was bad. Why should I pay that amount? I came 2 times...

ccarroll's picture
ccarroll McKinley Employee

Hello Mr Aziz

 

I apologize that this issue has gone unresolved.  I will give a call today or you are welcome to stop in to the office and we can discuss the charges in person.  We always want our residents to have a clear understanding of charges placed on their account due to maintenance issues.  I look forward to speaking with you today.

 

Thanks

Cindy Partin

CSM


therealfatcat69's picture

Rent

Feedback Question for The Courtyards

Why am I paying more than what I was told in my rent agreement?

ccarroll's picture
ccarroll McKinley Employee

Happy Halloween!  I'm glad we were able to clear up your rent question over the phone.  Let me know if you have any other questions.

 

Thanks

Cindy


rae.gross's picture

LOST CAT!

Announcement for Multiple Communities

Good afternoon Courtyards & Springs residents,

We are asking for your help!! One of our residents in the Springs has lost her tabby cat and wants to see him home safely. He is brown with black stripes on his back, and black spots on his stomach. He also has a lazy eye, which should help identify him. If you have seen him anywhere, please call us at 734-941-5679 so that we can help to bring Mr. Brown home!!!

Thank you!

...



rita.burkhalter's picture

Bldg#13 West Water Shut Off

Announcement for The Courtyards

BLDG# 13 West in the Courtyards

WATER WILL BE TEMPORARILY SHUT Off

Today 10/30/18

DUE TO AN EMERGANCY PLUMBING REPAIR.

As always, we thank you for your cooperation in this very important matter.

Please call with any questions or Concerns 734-942-7451



kayrs09's picture

Bathroom Shower

Feedback Problem for The Courtyards

Bathroom shower nobs needs to be replaced they are lose and hard to turn.

andrea.mack@mckinley.com's picture
andrea.mack@mck... McKinley Employee

Good Afternoon, Ms. Stafford,

I will be sure to notify the maintenance department of this request. Please contact our maintenance department at 734-942-7451 if you need further assistance with this or any other maintenance and we will be happy to assist you.

Have a great day!

Andrea Mack 

Community Manager