The Courtyards

The Courtyards
15505 Court Village Lane
Taylor, Michigan, 48180


  • Phone: 734-941-5679
  • Email:
    Court@mckinley.com
  • Office Hours:
    Mon 9:00am - 5:00pm
    Tue 9:00am - 5:00pm
    Wed 10:00am - 5:00pm
    Thu 9:00am - 5:00pm
    Fri 9:00am - 5:00pm
    Sat 10:00am - 4:00pm
    Sun By Appointment
coco313's picture

Kids

Feedback Problem for The Courtyards

We need to do something about the kids playing curb ball in messing my car up with the balls call lps in they dont do anything something got to be done about this.

amazloum's picture
amazloum McKinley Employee

Cocoa,

Thank you so much for your inquiry. We spoke about this today and I am addressing this immediately. As always, you know my door is open for any concerns you have. Thank you so much for keeping us updated on things happening in the community!

Amanda


aw1282's picture

Laundry Services

Feedback Question for The Courtyards

Yesterday I wanted to do laundry and realized I misplaced my gate key. So I drove all the way to my fianc

amazloum's picture
amazloum McKinley Employee

Shameika

I am so sorry you have misplaced your gate card. We can certainly help you with that if you would like to come to the office and speak to us about it. Please let me know if there is anything I can do to assist you.

Thank you for your question,
Amanda Mazloum
CM


g1nab1na's picture

Questions about pets.

Feedback Question for The Courtyards

I'm thinking of getting a cat for my son this coming summer for his birthday, what is the process for getting a pet, do i get it then pay the deposit or do i pay the deposit first? im curious...

msharp's picture
msharp McKinley Employee

Good Morning! What a great question, Gina. Usually, when Residents decide to get a pet, they pick out one that meets our criteria (and we certainly do accept cats!), come to the office to register their pet and pay the $200 Pet Fee and know that their new kitty will have to pay his own Pet Rent, too. :-) It's that easy! It sounds like you are planning a very special surprise for your son! Let me know if you have any other questions!

Thank you,
Mindy


aw1282's picture

Cold In My Home

Feedback Problem for The Courtyards

Its extremely cold in My home On The First Level. I've Had Maintenance Out And They Confirmed The Heat In Fact Is Coming Out Of The Vents, But Its Just So Cold. I Have An 18 Month Old And Trying To Keep Her Confined Upstairs Where It's Much Warmer Is Frustrating For All Of Us. Is There Anything You Can Do To Help Or Suggest? Thanks...

dwoolley's picture
dwoolley McKinley Employee

I am so sorry you are experiencing trouble with warming your home. Our manager, Mindy, will be calling you today so that we can discuss some alternatives and address your concerns. Thanks so much for reaching out to us!
Debi Woolley
734 941-5679


nicky1's picture

maintenance

Feedback Question for The Courtyards

whats maintenance number

dwoolley's picture
dwoolley McKinley Employee

Hi Danyeta! Thank you for using mymckinley! Maintenance's direct line is 734 942-7451. Please let us know if there is anything else we can do for you. Debi Woolley 734 941-5679


ScantaviaIsaac's picture

What is not a problem???

Feedback Problem for The Courtyards

wall post<br /> <br /> e<br /> <br /> Irretated to have come into my home to move furniture in and find a drug on my floor. Its the management's/company's job to make sure the place is clean up to date and everything is secure before move in. I go into the office and all they can do is say they are making a report and to make a police report. Me just moving in should not have to come here and do the job they suppose to have done before I moved in even knowing I'm moving in days in advance before I move in. Also heat is free right? I have control over...

dwoolley's picture
dwoolley McKinley Employee

Hi Scantavia - please call me to discuss your issues. Debi Woolley 734 941-5679


rickia86's picture

Robbed at gun point

Feedback Problem for The Courtyards

Someone attempted to rob me at the complex this past Friday. I called the leasing office and while the lady who answered the phone montrea didn't seem like she even cared, neither has loss prevention because no one has answered my calls. This is a safety issue because the assailant attempted to Rob more than just myself according to taylor police. What are you doing to make sure we are safe if you can't even express concern when I called into the office to report it?...

dwoolley's picture
dwoolley McKinley Employee

Dear Rickia - I am very sorry you felt the person you reported the incident sounded indifferent. I assure you that is not the case. We are aware of the incident you are reporting and are working closely with the police on this matter. If you would like to discuss further, please call me at 734 941-5679. Debi Woolley


cseegars86's picture

Rent Based Income

Feedback Question for The Courtyards

I am looking for an apartment or townhouse that offers rent based on income does McKinley Properties offer any of these and if so how do I apply and is there a waiting list or first come first seved basis.

tterry's picture
tterry McKinley Employee

Carla

Please contact our Compliance Office for full details on how to apply for income based housing. This is not handled at the Courtyards. Their number is 734-941-6234.

Thank you for your interest.
Terri Terry
Regional Director


rickia86's picture

Management

Feedback Problem for The Courtyards

Ever since new management took over it seems like nothing is organized, the leasing office never answers the phone or have quarters for the laundry room, it takes maintenance forever to come and resolve an issue, I just wanna knw when things are gonna get organized!!!!

tterry's picture
tterry McKinley Employee

Rickia

I apologize for any inconvenience it has caused you while we re-organize the office and have the new staff trained. I believe that you will find huge improvements very soon. Please let us know if we continue to not meet your expectations. Speicfic information is always helpful. Thanks so much for your feedback.

Terri Terry
Regional Director


yumbe's picture

Cabinets!

Feedback Question for The Courtyards

I can not understand after almost 10 yrs I can not get my cabinets replaced and upgraded. NOT ACCEPTABLE!

jonathan73's picture
jonathan73 McKinley Employee

I would very much like the opportunity to discuss your concerns in person. I will contact you today. Thank you very much for bringng this to my attention.

Best regards,

Jonathan Lawson

yumbe's picture
yumbe

Johnathon I received your message give, me a call when time allows. ~Mr. Austin~