The Courtyards

The Courtyards
15505 Court Village Lane
Taylor, Michigan, 48180


  • Phone: 734-941-5679
  • Email:
    Court@mckinley.com
  • Office Hours:
    Mon 9:00am - 5:00pm
    Tue 9:00am - 5:00pm
    Wed 10:00am - 5:00pm
    Thu 9:00am - 5:00pm
    Fri 9:00am - 5:00pm
    Sat 10:00am - 4:00pm
    Sun By Appointment
15516myrent's picture

Request for rental payment grace period or reduction of late fee.

Feedback Idea for The Courtyards

I understand the importances of paying rent on time, however things happen that can prevent a person from making rent payment on time. I think it would be great if Mckinley properties offered a grace period similar to surrounding rental properties. Having grace period is a good business practice and would make Mckinley a consumer friendly business, in addition to being one of the top properties in the area. One of the major benefits of having a grace period that is reasonable and fair is that it avoids problems with good tenants that just miss paying on time. It is very pressing to give up $...

dwoolley's picture
dwoolley McKinley Employee

Thank you for your feedback Yolanda. I will certainly pass on your message.
Debi Woolley, Manager
734 941-5679

DLiptak's picture
DLiptak

I agree with you on this 100% ive rented ever since I was out on my own like 8 years now. There has always been like a 5-7 days grace period before the first late fee would be added. This is the first community I've ever lived in this late right away!! They need to relaize some people are only payed 2 a month and some of us dont have section 8 or subsidized rental, Sometimes the pay period doesnt fall right, thats happened to me twice now , and for us to be penallized so quickly makes it hard to catch up. I hope they look into this for us as well.

supermom6908's picture
supermom6908

I totally agree. Everywhere I've lived gave us until the 5th of every month.

supermom6908's picture
supermom6908

Agreed I had a 5 day grace period as well

Csmith22's picture
Csmith22

Really needs to be an area of focus mngmt! Do it for the people!


g1nab1na's picture

0.00 balance?

Feedback Problem for The Courtyards

Why isn't my monthly balance showing?...

ccarroll's picture
ccarroll McKinley Employee

Hi Gina! I just called and left you a message. I show your payment being made on 1-30 and as of now you do have a zero balance. Please give me a call if you have any other questions. Thanks and have a great weekend!

Cindy Carroll
Customer Service Manager


stephanie225's picture

laundry

Feedback Question for The Courtyards

where do I was my clothes here I'm new don't no were its located...

DLiptak's picture
DLiptak

the laundry room is locatied nest to office....Bring your swipe gate card to get in to the laundry room :)

stephanie225's picture
stephanie225

Ok thabks


DLiptak's picture

Court Fees

Feedback Question for The Courtyards

So I'm wondering if these court charges will be reversed as stated to me before because the remaining rent of $255 was paid along with th other $50 dollar late charge... Ive never been late before on rent this was the first time and as well as it was only $255 left of a balance when was submitted for court which i think is a lil crazy considering more then half the rent was paid....Anyway i just need to know if those fees will be off thanks for your time... And did you recieve my fax yesterday?<br /> <br /> have a good day!!...

DLiptak's picture
DLiptak

Still have not heard back about these fees being returned??

dwoolley's picture
dwoolley McKinley Employee

Hi Dayna - court fees are never reversed off. These are fees already charged by the courts at the time of filing. This month the court filing was on the 14th. (This time frame can change monthly depending on the courts calendar). Once this fee is charged to your account, it must be paid before the court date each month to avoid a judgement on your account. This month the court date is January 30th. Please call me if anything in this answer is confusing you.
Thank You!
Debi Woolley
Manager
734 941-5679

DLiptak's picture
DLiptak

So the 150.00 has to be paid by midnight tonight correct? I dont want any judgements over nothing on my record.


DLiptak's picture

Fax

Feedback Question for The Courtyards

I have a fax to send you.And I'm at work whats the fax # please?...

dwoolley's picture
dwoolley McKinley Employee

Hi Dayna - our fax number is 734 941-0586
Debi Woolley
Manager
734 941-5679


nicky1's picture

Neighbors

Feedback Question for The Courtyards

Can i put n a complaint about mu loud neighbors

dwoolley's picture
dwoolley McKinley Employee

Hi Denyeta - absoulutely we want to address any issues you are having - we do have concern forms in the office for that purpose - if you are not able to come in I can send you one - also our LPS team is available for after hour calls - their number is 734 891-2088 - they can address the noise immediately for you.
Debi Woolley
Manager
734 941-5679


DLiptak's picture

Fee's

Feedback Problem for The Courtyards

So I planned on paying my $255 balance this friday morning when I'm paid yesterday Inoticed a late charge or $50 now today you guys added legal so how you excpect someone to catch up more then half the rent was paid so now you wanna file ?!?!?!?!?!? doesnt make sence to me I only had a balance of 255 left i had already paid late fees twice. but now u wanna slap on legal fees wow !!! Im disgusted with the way this place is ran I thought it was great to live in when I first moved in but its nothing but problems!!!!!! So you mean to tell me if I pay 305 thats inclduing the another late fee...

dwoolley's picture
dwoolley McKinley Employee

Hi Dayna - I am sorry that you are frustrated with your fees. The late fee schedule has not changed since you signed your lease and initialed that you understood the costs of paying your rent late. Legal fees are charged to your account the day of court filing, because that is when the court charges us. If rent is not paid in full on the first of the month, there is a $30.00 late fee on the 2nd. If we still do not have a resident's entire monthly rent by the 6th, there is an additional $50.00 late fee. If a resident has still not paid by the 12th (this date can vary by a day or two depending on the court's calendar) we seek legal remedy. Court costs are based on the amount of leaseholders and can range between $150 - $210 depending on the number of leaseholders. The amount charged back to the resident is determined by the courts.

I apologize if you are having problems with your heat and water. I do not see a work order for you since mid November. Please let us know exactly what issues you are having with your home so that we can put in a service request and take care of your needs when we call you today with your balance.
Thank you for letting us know your concerns.
Sincerely
Debi Woolley
Manager
734 941-5679


satiracollier's picture

Snow Not Shovel and Frost in my Home

Feedback Problem for The Courtyards

I've called maintenance since this morning and my snow still have not been shoveled. I have two small children that I care not to take to the emergency room for having frostbite or flu. Im not understanding how my home was missed and others were shoveled around mine. I would like for these matters to be handled accordingly. I know its cold and you are working hard but I need to go to work tomorrow and my kids need to leave with me. PLEASE HELP...

dwoolley's picture
dwoolley McKinley Employee

Hi Satira - at this point all the sidewalks and porches should be shoveled. I wll make sure that yours is done right away if they missed it somehow. They have not had a chance to go behind cars yet, but will start that shortly.

satiracollier's picture
satiracollier

Thanks for your follow up. No, I still have not been serviced. Side walk and doorway remains piled up with snow. I am patiently waiting. !


nicky1's picture

Cold N My Apartment

Feedback Problem for The Courtyards

My place is freeze cold my windows is close n air is coming in y is that

dwoolley's picture
dwoolley McKinley Employee

Hi Danyetta - I tried to call you and have left a message. We will be in today to check your heat. The area is experiencing one of the coldest days in the past 10 years.
Debi Woolley
734 941-5679


aw1282's picture

Its Too Cold For This Shit

Feedback Problem for The Courtyards

Ok, so in November I requested someone to come out and check our heat vents because there is a rushing water sound all throughout the house where the vents are located. BIG SURPRISE....NO ONE CAME OUT. Now, on the coldest day of the year my house is freezing and is not getting heated properly. I wonder why. I go to check on my maintenance request and its been cancelled by you guys. Way to go. I guess my heating problem is no big deal to you. Can someone come fix this noise and fix the heat so that my daughter, husband and I can no longer suffer? We don't even leave the master bedroom...

DLiptak's picture
DLiptak

If you live in the building I live in theres no heat or hot water today!!!! I've called the office they said there aware of the situation.Hopefully its fixed quickly because this isnt the first time without heat for us as well and today its dangerously cold out and tenets need heat and hot water to live..!! I hope they take care of your other problem too good luck!!