The Courtyards

The Courtyards
15505 Court Village Lane
Taylor, Michigan, 48180


  • Phone: 734-941-5679
  • Email:
    Court@mckinley.com
  • Office Hours:
    Mon 9:00am - 5:00pm
    Tue 9:00am - 5:00pm
    Wed 10:00am - 5:00pm
    Thu 9:00am - 5:00pm
    Fri 9:00am - 5:00pm
    Sat 10:00am - 4:00pm
    Sun By Appointment
rickia86's picture

Maintenance

Feedback Problem for The Courtyards

Maintenance is taken forever to fix my shelves in my storage room that fell off the wall!

dwoolley's picture
dwoolley McKinley Employee

Hi Rickia - thank you for using my.mckinley. When I researched your maintenance request I was told that you did not give permission for the maint. tech to come in to fix your item. When this happens, we have to shchedule an appointment several days out so that the residents that give permission to enter do not get skipped over out of order of when the request was made. I understand you made an appt for today. Maintenance has the appointment and will be there. I you have any questions about this process, please do not hesitate to call me.
Debi Woolley
Manager
734 941-5679


nicky1's picture

Dorr5

Feedback Question for The Courtyards

I do I get a screen door put on

ccarroll's picture
ccarroll McKinley Employee

Hi Danyeta,

Screen doors are available for purchase at the office for $150.00 and installed by maintenance. Please contact me at 734-941-5679 if you would like to have one.

Thanks,
Cindy Carroll
CSM


nicky1's picture

Door

Feedback Question for The Courtyards

Hope you i go about getting a screen door

dwoolley's picture
dwoolley McKinley Employee

Hi Danyeta! I have tried to call you and left a message. The screen doors can be purchased and installed by our maintenance department for $150.00. Please contact me if you would like to purchase one, I will be glad to set it up for you!
Debi Woolley
Manager
734 941-5679


dwoolley's picture

Happy 4th of July!!

Announcement for Multiple Communities

Dear Residents We are hoping that all our residents have a safe and fun filled holiday! In order to facilitate that goal, we ask that you remember that fireworks are prohibited, as is any alcohol consumption in the common areas. Charcoal barbecues are a fire hazard and cannot be used!! The Courtyards and Springs team wish the you and your families a Happy Independence Day!Debi WoolleyCommunity Manager



nicky1's picture

Rent

Feedback Problem for The Courtyards

I pay my rent 642.00 on 5/23/2014 through the my McKinley app and I scheduled it to be paid on 5/23/2014 and it was I got a email from epay saying it was processed I have my email right on my phone but today I get that it didn't go through I talk to someone at epay today name Andrea number 18668694014 I also gave her my number she told me to let you all know what's going on and to give her a call at that number I been paying through eBay this is my 4th time and all the other times no problem she said my account was wrong but I been using the same account number when all the other...

dwoolley's picture
dwoolley McKinley Employee

HI Danyeta - I am so sorry you are having problems with our website. I understand you have spoken with Cindy and she is working with the website administrators to resolve this problem. If you have any other issues, please contact me.
Debi Woolley
Manager
734 941-5679


Debrastwrt's picture

Thank you Ms Debbie and Ken

Feedback Praise for The Courtyards

I would like to personally say thank you so much to Ms. Debbie and Ken for listening to my concerns and actually going through with everything !!!! They both were very professional when they came to my home and worked diligently to get my maintenance problems fixed. They are the only reason I plan on staying here at the Courtyards. Thank you so so much!!!


Debrastwrt's picture

hole in my damn kitchen ceiling!!

Feedback Problem for The Courtyards

It has been a huge ass hole in my ceiling for over a month now!!! Y'all want payment on time but never fix shit properly. The closet doors constantly fall off the paint is chipping badly my tub still leaks and when the fucks so called named maintenance came to fix it the left paint and water all over my stove and a big ass hole in my ceiling!!! I refuse to pay rent !! I am looking forward to court!!!...

dwoolley's picture
dwoolley McKinley Employee

Hi Debra - I am so sory we are not meeting your expectations - I will visit you today.
Debi Woolley
Manager
734 941-5679


dwoolley's picture

Office closed until 11:00 am on Friday

Announcement for The Courtyards

Dear ResidentsThe office will be closed on Friday, April 5th until 11:00 amas all teams in the Villages of Taylor will be peforminga community service.If you have a maintenance emergency, please call 734 941-5679 and you will be prompted to the maintenance emergeny line



nicky1's picture

laundry Room

Feedback Idea for The Courtyards

I think there should be a machine for change and bigger washers

dwoolley's picture
dwoolley McKinley Employee

Thank you for your suggestion Danyeta! We are always intersted in our resident's ideas!
Debi Woolley
Manager
734 941-5679


Debrastwrt's picture

Horrible ass apartment!!

Feedback Problem for The Courtyards

My paint is peeling in several parts. My tub is STILL not fixed and the damn ceiling in my kitchen is leaking again!!!

dwoolley's picture
dwoolley McKinley Employee

Hi Debra - I am so sorry you are experiencing maintiance issues - I have tried to call you twice and left messages - can you please call me at 734 941-5679?
THanks so much!
Debi Woolley
Managaer
734 941-5679