The Courtyards

The Courtyards
15505 Court Village Lane
Taylor, Michigan, 48180


  • Phone: 734-941-5679
  • Email:
    Court@mckinley.com
  • Office Hours:
    Mon 9:00am - 5:00pm
    Tue 9:00am - 5:00pm
    Wed 10:00am - 5:00pm
    Thu 9:00am - 5:00pm
    Fri 9:00am - 5:00pm
    Sat 10:00am - 4:00pm
    Sun By Appointment
Debrastwrt's picture

Thank you Ms Debbie and Ken

Feedback Praise for The Courtyards

I would like to personally say thank you so much to Ms. Debbie and Ken for listening to my concerns and actually going through with everything !!!! They both were very professional when they came to my home and worked diligently to get my maintenance problems fixed. They are the only reason I plan on staying here at the Courtyards. Thank you so so much!!!


Debrastwrt's picture

hole in my damn kitchen ceiling!!

Feedback Problem for The Courtyards

It has been a huge ass hole in my ceiling for over a month now!!! Y'all want payment on time but never fix shit properly. The closet doors constantly fall off the paint is chipping badly my tub still leaks and when the fucks so called named maintenance came to fix it the left paint and water all over my stove and a big ass hole in my ceiling!!! I refuse to pay rent !! I am looking forward to court!!!...

dwoolley's picture
dwoolley McKinley Employee

Hi Debra - I am so sory we are not meeting your expectations - I will visit you today.
Debi Woolley
Manager
734 941-5679


dwoolley's picture

Office closed until 11:00 am on Friday

Announcement for The Courtyards

Dear ResidentsThe office will be closed on Friday, April 5th until 11:00 amas all teams in the Villages of Taylor will be peforminga community service.If you have a maintenance emergency, please call 734 941-5679 and you will be prompted to the maintenance emergeny line



nicky1's picture

laundry Room

Feedback Idea for The Courtyards

I think there should be a machine for change and bigger washers

dwoolley's picture
dwoolley McKinley Employee

Thank you for your suggestion Danyeta! We are always intersted in our resident's ideas!
Debi Woolley
Manager
734 941-5679


Debrastwrt's picture

Horrible ass apartment!!

Feedback Problem for The Courtyards

My paint is peeling in several parts. My tub is STILL not fixed and the damn ceiling in my kitchen is leaking again!!!

dwoolley's picture
dwoolley McKinley Employee

Hi Debra - I am so sorry you are experiencing maintiance issues - I have tried to call you twice and left messages - can you please call me at 734 941-5679?
THanks so much!
Debi Woolley
Managaer
734 941-5679


dwoolley's picture

Gate Card Audit

Announcement for The Courtyards

Dear Residents It appears the snow is finally melting! The first day of Spring is here and one of the items that we perform at least annually is a gate card audit. This helps us identify any issues with the system or your gate cards. You will e receiving an audit sheet within the next few days. Please fill it our and return it to the office no later than April 1, 2014.Thank you in advance for your help! Happy Spring!Debi WoolleyManager734 941-5679



satiracollier's picture

SATELLITE REMOVED AND THROWN AWAY FOR BEING INSTALLED WRONG FOR A YEAR

Feedback Problem for The Courtyards

Its been there for over a year. Why now? I didn't get proper notification. You all charged me a 100 deposit. Its going to cost me 50 to have them re-install a new one. You all need to credit my account or pay for installation. I' m pissed off with yall poor way of taking people stuff without notification. What's the next step needs to be taken to get this issue resolved?????...

dwoolley's picture
dwoolley McKinley Employee

I Satira - we have spoken regarding your sataliite issue. If you have any other conserns, please do not hesitate to call me at 734 941-5679.
Debi Woolley
Manager


15516myrent's picture

Request for rental payment grace period or reduction of late fee.

Feedback Idea for The Courtyards

I understand the importances of paying rent on time, however things happen that can prevent a person from making rent payment on time. I think it would be great if Mckinley properties offered a grace period similar to surrounding rental properties. Having grace period is a good business practice and would make Mckinley a consumer friendly business, in addition to being one of the top properties in the area. One of the major benefits of having a grace period that is reasonable and fair is that it avoids problems with good tenants that just miss paying on time. It is very pressing to give up $...

dwoolley's picture
dwoolley McKinley Employee

Thank you for your feedback Yolanda. I will certainly pass on your message.
Debi Woolley, Manager
734 941-5679

DLiptak's picture
DLiptak

I agree with you on this 100% ive rented ever since I was out on my own like 8 years now. There has always been like a 5-7 days grace period before the first late fee would be added. This is the first community I've ever lived in this late right away!! They need to relaize some people are only payed 2 a month and some of us dont have section 8 or subsidized rental, Sometimes the pay period doesnt fall right, thats happened to me twice now , and for us to be penallized so quickly makes it hard to catch up. I hope they look into this for us as well.

supermom6908's picture
supermom6908

I totally agree. Everywhere I've lived gave us until the 5th of every month.

supermom6908's picture
supermom6908

Agreed I had a 5 day grace period as well

Csmith22's picture
Csmith22

Really needs to be an area of focus mngmt! Do it for the people!


g1nab1na's picture

0.00 balance?

Feedback Problem for The Courtyards

Why isn't my monthly balance showing?...

ccarroll's picture
ccarroll McKinley Employee

Hi Gina! I just called and left you a message. I show your payment being made on 1-30 and as of now you do have a zero balance. Please give me a call if you have any other questions. Thanks and have a great weekend!

Cindy Carroll
Customer Service Manager


stephanie225's picture

laundry

Feedback Question for The Courtyards

where do I was my clothes here I'm new don't no were its located...

DLiptak's picture
DLiptak

the laundry room is locatied nest to office....Bring your swipe gate card to get in to the laundry room :)

stephanie225's picture
stephanie225

Ok thabks