The Courtyards

The Courtyards
15505 Court Village Lane
Taylor, Michigan, 48180


  • Phone: 734-941-5679
  • Email:
    Court@mckinley.com
  • Office Hours:
    Mon 9:00am - 5:00pm
    Tue 9:00am - 5:00pm
    Wed 10:00am - 5:00pm
    Thu 9:00am - 5:00pm
    Fri 9:00am - 5:00pm
    Sat 10:00am - 4:00pm
    Sun By Appointment
rickia86's picture

Garbage

Feedback Problem for The Courtyards

I see we got a bill today for $50 saying that we had trash on the porch on the day of 11/11/14, I don't know how trash was on the porch when we wasn't at home. We were at Children's Hospital with our daughter that day because she had to have surgery. This property is just trying to rip people off and get money anyway they can. This is the reason why we are moving!...

khintz23's picture
khintz23 McKinley Employee

Hello Ms.Thomas,

I am saddened to hear about the issue with your trash notice, and also hoping that your daughter is making a full recovery. If you have the time to come into my office I would be glad to sit and further discuss with you the issue at hand. Of course here at McKinley we want to make sure that all surroundings areas are clear and clean from anything including trash. However, if there was an error on our behalf regarding the trash violation I would be happy to correct it for you !

Please contact me at your earliest convenience and also please come visit me anytime to discuss this issue further.

I look forward to helping you with this and any other issues you may have! Just ask for Kayla!

As always thank you for being a valued part of our McKinley family.

Kayla Hintz
731-941-5679
Senior Community Manager


carlandsuzy's picture

Heat

Feedback Problem for The Courtyards

I know we don't have control but the. heat is on very high and my whole family is either sick or waking up with. bloody noses. I. have been keeping Windows open during the day but it's too cold out at night to keep them open. I have our little thing turned all the way down. but this is becoming a big problem. we can't get sick and miss work and be late paying rent because of the heat. if. other residents are cold they can wear sweaters during the day...

khintz23's picture
khintz23 McKinley Employee

Hello Suzanne,

I was very upset to hear that the temperature of the heat has been affecting your unit and any health issues that are related to it. I can tell you that we are currently working with a company with is inspecting our boiler systems to ensure that everything is up to code and heat is working properly. On top of those inspections and possible work being done I will be happy to send maintenance to your unit to see if there is any other troubleshooting we can do to resolve this issue. They will be coming to our house tomorrow morning at 10 am. Pleas let me know if you have any other issues as I would be glad to help !

Thank you for your cooperation in this matter and thank you for being a valued member of McKinley!

Kayla Hintz
Senior Community Manager


coco313's picture

smell like garbage

Feedback Problem for The Courtyards

For some reason theres a nasty smell in my house spraying air freshener in its not working this is not the first time i smelled this in my house something needs to be done this smell is makeing me sick.the smell always comes from my kitchen closest in under my sink.

khintz23's picture
khintz23 McKinley Employee

Ms. Kimiko,

I was sorry to hear about the smell coming from your unit! It is our mission here to make sure all of our residents feel happy with their home. I have generated a work order to locate what the issue may be in your unit. I hope that we are able to restore your living to normal arrangements and comforts!

Thank you,

Kayla Hintz
Senior Community Manager


aw1282's picture

No HEAT

Feedback Question for The Courtyards

Just wondering if you guys ever replaced the boiler in building 14 because this past winter was BRUTALLY COLD and we were without heat the better part of the season. Is it fixed or do we have to wait until temps drop to find out? I cant say that I'm willing to be put through the ringer like you did us last year...

tterry's picture
tterry McKinley Employee

Hello Shameika

I can assure you that all boilers are functioning properly. I am sorry for your discomfort last winter. I would like to speak with you to ensure that I understand what the issue was. I will try and connect with you on Monday.

Sincerely
Terri Terry


supermom6908's picture

Crickets in my home!!!!!

Feedback Problem for The Courtyards

I am not sure how they're getting in but on 2 different occasions there's been crickets in my home. The first cricket was on my blinds in the master room (Tuesday) and the second one was last nite (Sunday, September 21, 2014) in my daughter's room on her window ceil who is only 6! I'm guessing the windows but I need this to not become an issue here!...

ccarroll's picture
ccarroll McKinley Employee

Hi LaToya,

We will make a work order to get all the little cracks and crevices sealed up in your home and hopefully keep those unwanted guests out! Please let us know if you have any other issues!

Thanks,
Cindy Carroll
CSM

supermom6908's picture
supermom6908

Hello Cindy, the maintenance order reads complete and close status however, nothing was done in my home. Usually when they enter they'll leave a maintenance order letting me know they were here. Also, tonight around 11:00pm (September 24, 2014) I noticed another cricket trying to enter thru my window. I just so happened to go to my daughter's room and saw another one on her window screen! This is getting out of hand! We need new screens that FIT each window with NO opened crevices and maybe some sorta extermination around my lawn! We've been living here a little over a year and never had this issue! I pay a lot of money here to live comfortably. I don't wanna go to bed afraid that me or my child will wake up with bugs on our bodies etc. I have a video and pictures. I've uploaded the photos to the maintenance request. Please see that this issue is fixed properly!


dwoolley's picture

Please be respectful of your neighbors

Announcement for The Courtyards

Just a reminder to please be respectful of your neighbors and keep noise levels down, especially at nightime and early morning. Please treat people the way you would want to be treated. Your neighbors will really appreciate you!Thank you for your cooperationDebi WoolleyManager



dwoolley's picture

Please be respectful of your neighbors

Announcement for The Courtyards

Just a reminder to please be respectful of your neighbors and keep noise levels down, especially at nightime and early morning. Please treat people the way you would want to be treated. Your neighbors will really appreciate you!Thank you for your cooperationDebi WoolleyManager



lmccallum31's picture

late fee

Feedback Question for The Courtyards

how much for a one bedroom rent with late fees if rent is paidoj September 12th

dwoolley's picture
dwoolley McKinley Employee

Hi Lauren - the late fee for any size apartment is $30.00 on the 2nd of the month and an additional $50.00 after the 6th of the month.
If you have any other questions, please do not hesitate to contact me1
Sincerely,
Debi Woolley
Manager
734 941-5679


dwoolley's picture

Back to School Carnival

Announcement for The Courtyards

I wanted to thank everyone for coming to our 2nd annual back to school carnival! I especially want to thank our volunteer resident, Coco, who was a big help all day! If you would like to give us feedback on what you enjoyed, any suggestions you might have for next year, we would appreciate it!Debi WoolleyManager734 941-5679



dwoolley's picture

Back to School Carnival

Announcement for The Courtyards

Dear ResidentsCome one, come all to the 2nd annual Back to School carnivalpetting zoo, bouncie houses, food, games and morePick up school supplies!August 28th from 2 - 5 pmLocated in the park next to the Courtyards