The Courtyards

The Courtyards
15505 Court Village Lane
Taylor, Michigan, 48180


  • Phone: 734-941-5679
  • Email:
    Court@mckinley.com
  • Office Hours:
    Mon 9:00am - 5:00pm
    Tue 9:00am - 5:00pm
    Wed 10:00am - 5:00pm
    Thu 9:00am - 5:00pm
    Fri 9:00am - 5:00pm
    Sat 10:00am - 4:00pm
    Sun By Appointment
JericaJones0302's picture

ATTENTION !!!!

Feedback Question for The Courtyards

I Just Have A Question ! Ok My Mother Is Having Major Problems With Her Living Situation and I Wanted To Know If It's Possible That She Can Stay With Me Until She Get Back On Her Feet . Could she use my address also to enroll my little brother in a near by school ?...

khintz23's picture
khintz23 McKinley Employee

Hello Ms. Jones,

I will be giving you a call in the morning so we can discuss this situation further. I am positive that I will be able to help you answer any questions you may have and help you with any transitions needed.

Thank you for your patience and Thank you for being the best part of McKinley!

Kayla Hintz
Senior Community Manager


NHAM030's picture

rent

Feedback Problem for The Courtyards

Y'all have my rent wrong. This is a major problem and needs to be corrected. My rent is $294, not $661. And I paid by check on 1-1-15. Someone needs to call me about this problem A.S.A.P!!!!!!...

khintz23's picture
khintz23 McKinley Employee

Ms.Ham,

I am sorry that there is confusion about your rent and the amount it is listing! Typically if you are on a Housing Program then your rent in the account will show the full amount that is owed over all. If you have a smaller portion it will not break it down to show just your portion. If you paid your $294 then you should be current! I will contact you on Monday to discuss further!

Thank you for being the best part of McKinley!

Kayla Hintz
Senior Community Manager

NHAM030's picture
NHAM030

I got a letter in the mail from y'all saying that I'm late on the rent, showing a balance of $661, which is not correct. And why am I being charged a late fee and I paid it on time?

khintz23's picture
khintz23 McKinley Employee

Ms.Ham

I would be more than happy to clear up any issues or concerns with the letter that you received in the mail. I will be in my office from 8:00 am to 5:00 pm on Monday, I will contact you in the morning and review over your account and if we find any errors with the listed balance. If there is in fact an error I will be sure to take care of this issue for you!

Expect a call from me around 9:00 am!

Thank you for your patience and understanding, and thank you for being the best part of McKinley!

Kayla Hintz
Senior Community Manager


shawny8's picture

INCONSIDERATION

Feedback Problem for The Courtyards

I dont understand how yall charge someone for a late fee when yall was closed for New Years thats very inconsiderate. People who pay their rent faithfully on time should of been given a grace period due to the New Year

rickia86's picture
rickia86

Yes they be tripping, and the MyMckinley app wasn't working either!

shawny8's picture
shawny8

They so inconsiderate it makes no sense

khintz23's picture
khintz23 McKinley Employee

Ms. Willis,

I can fully understand the frustration that you have with the payment portal not working and the holiday being so close to the first. If you want to come in to the office on Monday we can sit down and look at your rental account together to be sure that you got the late fee on the 2nd or if your rent was in before it was applied. As for the future payments if the portal is not working there is a number you can call and give your tenant ID, once you provide that ID they are able to process that payment for you manually.

If I will contact you on Monday so we can discuss further and can answer any questions you may have!

Thank you for your patience and understanding, and thank you for being the best part of McKinley!

Kayla Hintz
Senior Community Manager


rickia86's picture

Paying Rent!

Feedback Problem for The Courtyards

I tried paying my rent over the past 2 days December 31, 2014

khintz23's picture
khintz23 McKinley Employee

Ms. Thomas,

I am hoping that you had an easier time paying your rent on the McKinley Portal. I reached out to you on Friday January 2nd but the number said the voice mail was full. If you have any issues with rent please contact me directly so we can discuss.

Thank you for being the best part of McKinley!

Kayla Hintz
Senior Community Manager


rickia86's picture

MyMckinley App

Feedback Problem for The Courtyards

I tried paying my rent twice on the app December 31st

khintz23's picture
khintz23 McKinley Employee

Ms.Thomas,

I am sorry to hear that you have had issues with your rent! I will contact you this morning to make sure that you have your resident ID number for log in to make those payments!

Thank you for being the best part of McKinley!

Kayla Hintz
Senior Community Manager

rickia86's picture
rickia86

I put a check in the rent drop box

ridehard's picture
ridehard

Thank you Ms. Meralis for your renovation of the walkway by the lake..that's really important to the community..I wish I could spend more time in your lake..I think it's important to keep the lake clean and trash free..if I could reach more I'd do it..there is a trash can that was by the volleyball court that has been moved..I used to use it for everything I picked up.. maybe you could look into it.. anyway..you and your staff have made this Apt complex' one of the best....I ain't going nowhere


khintz23's picture

Resident Event

Event for Multiple Communities

Attention Residents! As
most of you know the Holiday Season is right around the corner! To
ring it in the right way Santa will be visiting us here at The
Courtyards welcome center! To celebrate with him we will be having
hot chocolate for the kids and coffee for the adults! Please joins us
at 3:00 on December 23rd, 2014 ! Thank you to all of you for
being the best part of McKinley! Cant wait to see you
there!Kayla HintzSenior Community Manager



khintz23's picture

December 11th, 2014

Announcement for Multiple Communities

Attention Valued Tenants! On Thursday December 11th, 2014 the leasing office will be closing @ 12:30 due to an employee function. We here at the Courtyards and The Springs feel that taking care of our tenants is our #1 Job! So at any time during the closing of the office, if you may run into a maintenance emergency please feel free to call 734-941-5679, and you will be connected to the Emergency maintenance line. Thank you for your patience and understanding this holiday season, as we work hard to make the Courtyards and The Springs the best place to call home, and always, THANK YOU for...



khintz23's picture

Thursday December 11th

Announcement for Multiple Communities

Attention Valued Tenants! On
Thursday December 11th, 2014 the leasing office will be closing @
12:30 due to an employee function. We here at the Courtyards and The
Springs feel that taking care of our tenants is our #1 Job! So at any
time during the closing of the office, if you may run into a
maintenance emergency please feel free to call 734-941-5679, and you
will be connected to the Emergency maintenance line. Thank



yumbe's picture

LOUD NEIGHBORS!

Feedback Problem for The Courtyards

Could you be so kind and send a reminder out about loud noise disturbing neighbors especially seniors? It would be greatly appreciated guest and residents includes cars and inside units.

khintz23's picture
khintz23 McKinley Employee

Hello Tim!

I sent out notices earlier this week, I hope that you received them and have noticed a change in this issue. Please contact me in the future if you have any further issues.

Thank you for being the best part of McKinley,

Kayla Hintz
Senior Community Manager


khintz23's picture

Holiday Hours

Announcement for Multiple Communities

Hello to all our lovely tenants! Just a friendly reminder, we will be out of the office on Thursday 27th and Friday 28th. We will be back in the office on Saturday 29th, and will return to normal hours on Monday December 1st.We thank you for all your patients as we continue to make The Courtyards and The Springs a great place to live. As always THANK YOU to all of you for being the best part of McKinley! Thank you, Kayla HintzSenior Community Manager